Customer Service & Support Jobs in Gold Coast City, Australia (Now Hiring) — 134 open — Page 6

About the Role

Jay Jays has an exciting opportunity for an experienced leader to join the squad as Store Manager at our Robina store! As the captain of your crew, you’ll inspire your team to deliver awesome customer experiences while hitting sales goals and keeping the vibe fresh. If you’re driven by creating a fun and energetic store atmosphere, we want you!

This is a Full Timee role working a Tuesday to Saturday Roster and alternating late-night shifts, and public holidays.

A Day in the Life

• Lead your team to smash sales targets and hit KPIs.
• Train, coach, and develop your crew to unlock their full potential, making sure the squad is always in top form.
• Take charge of stock management, minimising loss while maximising your sales.
• Keep the store sharp with visual merchandising strategies and promo updates.
• Create a safe and fun work environment for your team and customers.
• Manage your team’s roster and ensure the right people are in the right place at the right time.

What You’ll Bring

• A commitment to achieving sales and KPIs, while managing operational costs effectively.
• Proven leadership experience in retail, with a track record of driving sales.
• Passion for denim and fashion, with expertise in customer service.
• Ability to coach and develop a high-performing team.
• Strong visual merchandising experience and the ability to work from briefs.
• A go-getter attitude, ready to help your team achieve success.

What We Offer

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• KPI incentives and monthly and seasonal bonuses, based on store performance.
• 50% off Jay Jays products so you can rock the latest styles.
• A structured 3-month training plan with buddy manager support to set you up for success.
• Leadership workshops and development opportunities to help you level up.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.
• Flexibility with your roster so you can balance work and life.
• Employee Assistance Program for all your well-being needs.

About Jay Jays

Jay Jays – a place where we’re all about freedom of expression and about being whoever you want to be! Nail it. Rock it. Love it. Own It.
As part of a well-established and successful retail group with four other dynamic brands, Jay Jays offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture

HOW TO APPLY

This exciting and challenging opportunity awaits for a driven individual to take the next step in their career with Jay Jays – a place where we’re all about “freedom of expression” and about being whoever you want to be! Nail it. Rock it. Love it. Own It.

Click the “Apply for this Job” button today!