Dublin, Leinster, Ireland · On-site
Overview SME – Ukrainian Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence…
Skills: Ukrainian Fluency, English Fluency, Coaching, Mentoring, Policy Compliance
Dublin, Leinster, Ireland · On-site
Overview Romanian Speaking Quality & Policy Expert – Dublin €44,351 | Permanent | Full-Time | Excellent Benefits | Career Progression Do you speak fluent Romanian and English? Ready to take your career to the next level …
Skills: Fluent Romanian, Fluent English, Quality Assurance, Content Moderation, Audit Process
Dublin, Leinster, Ireland · On-site
Back to School Seasonal Part-Time Sales Team Member Now Hiring Seasonal Part-Time Sales Team Members! Join our team and walk the path with Clarks! Are you ready to step into a seasonal role with a company that values pas…
Skills: Customer Service, Sales, Product Knowledge, Visual Merchandising, Cash Handling
Dublin, Leinster, Ireland · On-site
$30k–$35k/yr
About eScribers Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Ou…
Skills: Data Entry, Office Administration, Microsoft Word, Microsoft Excel, Adobe PDF
Dublin, Leinster, Ireland · On-site
The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in t…
Skills: Housekeeping Operations, Hospitality Management, Leadership, Teamwork, Accountability
Dublin, Leinster, Ireland · Hybrid
MongoDB is looking for a driven, results-oriented, and experienced Renewal Manager (Senior IC) to join our Renewals Team in the EMEA region. In this role, you will play a key part in delivering a world-class renewal expe…
Skills: Renewal Management, Commercial Negotiation, Account Management, SaaS Sales, Deal Formulation
Dublin, Leinster, Ireland · Remote OK
Circit is a fast growing B2B SaaS company that is on a mission to make business verifiable in real-time. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audit…
Skills: API Monitoring, Data Analysis, SQL, AI Fluency, REST APIs
Dublin, Leinster, Ireland · On-site
$15/hr–$23/hr
Phlebotomist I - Dublin, OH, Monday to Friday, 8:00 AM to 4:30 PM, with rotational weekends Pay range: Minimum of $18.51+ per hour Salary offers are based on a wide range of factors including relevant skills, training, e…
Skills: Phlebotomy, Customer Service, Data Entry, Patient Communication, Medical Training
Dublin, Leinster, Ireland · On-site
GLG is seeking Swedish speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving …
Skills: Client Service, Project Management, Communication, Negotiation, Critical Thinking
Dublin, Leinster, Ireland · On-site
Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heart…
Skills: Customer Service, Retail Management, Stock Management, Sales Target Achievement, Team Training
Dublin, Leinster, Ireland · On-site
Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heart…
Skills: Customer Service, Stock Management, Sales Targets, Visual Merchandising, KPI Management
Dublin, Leinster, Ireland · On-site
Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heart…
Skills: Customer Service, Stock Management, Sales Targets, Visual Merchandising, KPI Management
Dublin, Leinster, Ireland · Hybrid
Department: Retention Employment Type: Full time Location: Onsite - Sandyford, Dublin 18 Compensation: €32,000 Base plus up to €15,000 OTE We are seeking a Retention Advisor who will work in our Customer Retention Team o…
Skills: Interpersonal Skills, Problem Solving, Relationship Management, Sales, Communication Skills
Dublin, Leinster, Ireland · On-site
Electricity Sales Advisor, earn up to €49,000+ a year Competitive salary | Career growth | Great team vibe €34K base + €15K OTE (Uncapped!) Fully office based role in Sandyford, Dublin 18 Full training + career developme…
Skills: Sales, Retail, Communication, CRM Tools, Multitasking
Dublin, Leinster, Ireland · Hybrid
Department: Field Sales Employment Type: Full time Location: Dublin Compensation: €32,000 Base plus up to €15,000 OTE The Field Sales Representative will generate new customer leads through face-to-face sales - helping p…
Skills: Face-To-Face Sales, Lead Generation, Door-To-Door Sales, CRM Tools, Objection Handling
Dublin, Leinster, Ireland · On-site
First point of contact for Retention calls - renegotiating customer contracts What we offer Progression to a Retention Advisor within 5 months and a Senior Retention Agent within 12 months with the help of our Training, …
Skills: Customer Retention, Contract Renegotiation, Communication Skills, Attention To Detail, CRM Systems
Dublin, Leinster, Ireland · On-site
$70k–$90k/yr
Department: Sales Employment Type: Full Time Compensation: €70-90,000 OTE For new hires who meet our core criteria, the typical starting salary is around €70-90,000 OTE. Your exact offer will reflect your relevant experi…
Skills: Field Sales Leadership, Strategic Planning, Revenue Growth, Customer Acquisition, Team Management
Dublin, Leinster, Ireland · Hybrid
$32k–$34k/yr
Department: Retention Employment Type: Full-time Location: Hybrid (Home Office and Field-Based) This role is a hybrid position (50% home-based, 50% field-based), combining door-to-door/field-based work — meeting customer…
Skills: Customer Retention, Sales, Telesales, Door-to-Door Sales, Objection Handling
Dublin, Leinster, Ireland · On-site
Electricity Sales Advisor, earn up to €49,000+ a year Competitive salary | Career growth | Great team vibe €34K base + €15K OTE (Uncapped!) Fully office based role in Sandyford, Dublin 18 Full training + career developme…
Skills: Sales, Retail, Communication, CRM Tools, Multitasking
Dublin, Leinster, Ireland · Hybrid
Department: Field Sales Employment Type: Full time Location: Dublin Compensation: €32,000 Base plus up to €15,000 OTE The Field Sales Representative will generate new customer leads through face-to-face sales - helping p…
Skills: Face-to-Face Sales, Lead Generation, Door-to-Door Sales, CRM Tools, Objection Handling
Teleperformance
Dublin, Leinster, Ireland • On-site
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The SME supports and coaches team members while enforcing policies and acting as a liaison between training, quality, and operations. Responsibilities include mentoring new hires, resolving real-time inquiries, and monitoring reports of abuse to enforce Terms of Use.
Candidates must be fluent in Ukrainian and English with at least 2 years of operations experience in a shared services or BPO environment. A valid permission to work in Ireland is required as the role does not offer visa sponsorship.
Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!
Operational SME – Ukrainian language
Salary - €44,351Excellent benefitsGreat internal growth pathOnsite role in Dublin
SME Is considered a tenured agent that supports and coaches team members while enforcing policies and balancing the need for efficiency. They will be the main liaison between training, quality, and operations.
Coach and mentor new hire Agents during nesting phase on the floor
Provide Real Time support by resolving inquiries, coaching & mentoring with high quality, speed, empathy and accuracy to tenured Agents post onboarding phase. This includes, but not limited to: side-by-side coaching, Team Huddles, & RCA coaching.
Assist in the implementation and follow-through of corrective & preventive action plans for performance improvement focused on accuracy while balancing efficiency
Become and remain knowledgeable about Client products and community standards, and personally driven to be an effective advocate for our community by providing additional support for process and policy changes in collaboration with the training team (i.e. one-on-one, side-by-side, real time support, team huddles, etc).
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting Client's mission to #ShipLove
Investigate and resolve issues that are reported on Client such as requests for account support and reports of potentially abusive content
Enforce Client's Terms of Use by carefully monitoring reports of abuse on the site
Review production jobs in the agreed turnaround times and standards of quality
Must be fluent in Ukrainian
Passion for providing 1:1 support to people with accuracy and empathy
Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent
Agreed upon minimum language test score based on mutually agreed upon external English language test or acceptable approved equivalent for the language supported by each specific Agent in addition to English
Reasoning/analytical capabilities: Minimum score to be achieved in Vendor reasoning/analytical test – mutually to be agreed upon between both parties
Some degree of further education/college desirable, to be mutually agreed upon between both parties
Minimum of 2 years’ prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process management environment combined with sufficient tenure (as per Vendor judgment) on the specific Client program to allow for program specific coaching/mentoring of new hires
High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each Agent – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Client’s abuse standard policies and training materials
Preferred trust and safety experience
This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.
This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.
#LI-CW1
There are currently 443 open customer service & support positions in Dublin, Ireland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NEXT PLC, The Estée Lauder Companies Inc., PrepayPower, Howden Ireland, Hilton, among others. Browse the listings above to see every active employer.
Yes — 140 of the 443 open customer service & support positions offer remote or hybrid work (25 remote, 115 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
