Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee At QBE, our purpose is to enable a more resilient future. Are you passionate about working for one of the world’s largest insurers that offers excellent opportuni…
Skills: Coaching For Success, Critical Thinking, Customer Value Management, Detail-Oriented, Influencing
Düsseldorf, North Rhine-Westphalia, Germany · On-site
<p>Die SGW Metering GmbH ist ein mittelständischer Dienstleister für Energieversorgungsunternehmen, Stadtwerke und regionale Versorger im Bereich Zählerservice. Das Leistungsspektrum umfasst den Zählerwechsel von Strom, …
Skills: Meter Installation, Electrical Installation, Customer Coordination, Technical Documentation, TAB 2007
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Primary DetailsTime Type: Part time Worker Type: Employee Student (m/w/d) im Bereich Claims Bei QBE ist es unser Ziel, eine widerstandsfähigere Zukunft zu ermöglichen. Hast Du Lust, bei einem der weltweit größten Versich…
Skills: Administration Management, Analytical Thinking, Business Data Analytics, Business Management, Business Systems
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Das werden Deine Aufgaben sein Du hast Lust, das Thema der „Financial Lines" D&O, Vermögensschadenhaftpflichtversicherung, Vertrauensschadenversicherung mit Leben zu füllen und als Ansprechpartner:in für unsere Kund:inne…
Skills: Financial Lines Insurance, D&O Insurance, Professional Indemnity Insurance, Customer Communication, Process Optimization
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Job Description WE HELP TO CHANGE THE WAY YOU MOVE Das Beste aus Europa, in einer führenden Autovermietung! Denn bei Europcar Mobility Group gilt, immer gemeinsam voran. Unser Ziel ist es, attraktive Alternativen zum Fah…
Skills: Customer Service, Vehicle Handling, German Language, English Language, Driving License Class B
Fieldpiece InstrumentsDüsseldorf, North Rhine-Westphalia, Germany · Remote OK
Job DetailsLevel: ExperiencedJob Location: DusseldorfPosition Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 50% Job Category: TrainingFieldpiece is seeking an experienced Technical Training Speciali…
Skills: Technical Training, Curriculum Development, Public Speaking, HVACR Technical Knowledge, Project Management
Partner Point GmbHDüsseldorf, North Rhine-Westphalia, Germany · On-site
Willkommen bei Partner Point! Wir sind spezialisiert auf die Bereitstellung von erstklassigem Personal im Event- und Cateringbereich. Das heißt für dich: Spannende Einsätze bei unterschiedlichen Kunden, abwechslungsreich…
Skills: Customer service, Catering, Event support, Teamwork, Communication
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Gut beraten und gut beraten sein. Mit einer Karriere bei uns. Vorsorge- und Finanzprodukte sind deine Leidenschaft? Du brennst für die Beratung und den Vertrieb? Dann haben wir den passenden Job bei Deutschlands größtem …
Skills: Customer Consulting, Sales, Financial Planning, Insurance Consulting, Communication Skills
Stadtbäckerei Westerhorstmann GmbH & Co. KGDüsseldorf, North Rhine-Westphalia, Germany · On-site
Du suchst eine neue Herausforderung in einem familiären Umfeld, wo du nicht nur ein Mitarbeiter, sondern ein geschätzter Partner bist? Du möchtest deine Leidenschaft für Genuss in einem flexiblen Minijob mit einem freund…
Skills: Sales, Customer Service, Cashiering, Food Preparation, Baking
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Verantwortlichkeiten In dieser Abteilung betreuen und unterstützen Sie End- und Geschäftskunden sowie Partnerunternehmen. Dabei liegt der Fokus auf E-Ladetransaktionen im EMP-/CPO-Umfeld und Roaming. Sie übernehmen die f…
Skills: Customer service, Customer support, Billing, Data analysis, Transaction monitoring
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Verantwortlichkeiten Bei der GOLDBECK Parking Services GmbH, konkret im Bereich Messe & Event sorgen wir dafür, dass die Besucherinnen und Besucher der Messe Düsseldorf, der Mitsubishi Electric Halle sowie der Konzerte i…
Skills: Operational management, Event planning, Parking management, System monitoring, Technical maintenance
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Verantwortlichkeiten Bei der GOLDBECK Parking Services GmbH im Bereich Messe & Event sorgen wir mit einem starken Team für den reibungslosen Ablauf an der Messe Düsseldorf und an der Mitsubishi Electric Halle. Einweisen …
Skills: Parking management, Cashiering, Customer service, Communication, Safety monitoring
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Verantwortlichkeiten Die GOLDBECK Property Services verbinden das Leistungsangebot Property Management mit dem Vermietungs- und Centermanagement für Gewerbeimmobilien. Immobilienbewirtschaftung: Verantworten Sie die ganz…
Skills: Property management, Technical facility management, Budget planning, Contractor management, Warranty tracking
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Verantwortlichkeiten Bei der GOLDBECK Parking Services GmbH im Bereich Messe & Event sorgen wir mit einem starken Team für den reibungslosen Ablauf an der Messe Düsseldorf und an der Mitsubishi Electric Halle. Einweisen …
Skills: Parking management, Cashiering, Customer service, Security monitoring, Communication
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
$70k–$300k/yr
<p>Als Lokale:r Vertriebsmitarbeiter:in bei Burandt Versicherungen und Finanzdienstleistung UG werden Sie Teil eines engagierten Teams, das sich auf maßgeschneiderte Versicherungs- und Finanzlösungen spezialisiert hat. I…
Skills: Customer Advisory, Sales Strategy, Customer Acquisition, Financial Planning, Relationship Management
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Verantwortlichkeiten Unsere professionellen und direkten Ansprechpartner vor Ort sorgen für den einwandfreien Betrieb der uns anvertrauten Immobilien. Als Haustechniker erhalten Sie bei GOLDBECK ein eigenes Fahrzeug, wel…
Skills: Building services engineering, Electrical engineering, Supply engineering, Maintenance, Repair
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Verantwortlichkeiten Bei der GOLDBECK Parking Services GmbH , konkret im Bereich Messe & Event sorgen wir dafür, dass die Besucherinnen und Besucher der Messe Düsseldorf, der Mitsubishi Electric HALLE sowie der Konzerte …
Skills: Team coordination, Access control, Event service, Parking area preparation, Facility maintenance
junglückDüsseldorf, North Rhine-Westphalia, Germany · On-site
<h2 id="aufgaben">Aufgaben</h2> <p>Für unseren Store in Düsseldorf suchen wir dich!</p> <ul> <li>Botschafter*in für Hautgesundheit: Mit Begeisterung und Fachwissen berätst du unsere Kund*innen individuell und findest gem…
Skills: Customer service, Sales, Consultative selling, Product knowledge, KPI management
Düsseldorf, North Rhine-Westphalia, Germany · On-site
<p><strong>MAKE IT YOURS!</strong></p> <p><strong>WIR SUCHEN DICH ALS<br>ABTEILUNGSLEITUNG (m/w/d) –<br>SCHWERPUNKT CUSTOMER EXPERIENCE</strong><br>In Vollzeit für unseren ZARA Store in Düsseldorf</p> <h2 id="aufgaben">A…
Skills: Customer Experience Management, Team Leadership, Process Optimization, KPI Analysis, Budget Management
warm & cozy | eventsDüsseldorf, North Rhine-Westphalia, Germany · On-site
<p>Herzlich Willkommen bei warm & cozy | events. Wir sind eine kleine Eventagentur aus Dortmund und organisieren gemütlich-gesellige Freizeitveranstaltungen in Dortmund, Düsseldorf und vielen weiteren Städten in Nord…
Skills: Event Hosting, Interpersonal Communication, German Language Proficiency, English Language Proficiency, Organization
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The role focuses on establishing and growing a Client Solutions Practice by developing a quality client pipeline and maintaining key strategic accounts. It involves acting as the primary contact for clients to drive retention, cross-selling, and sustainable profitable growth.
Candidates need significant insurance industry experience as a client manager with a strong network of client risk managers. Proven success in managing strategic relationships at the senior executive and leadership level is required.
At QBE, our purpose is to enable a more resilient future.
Are you passionate about working for one of the world’s largest insurers that offers excellent opportunities to grow your career and with offices in 26 countries?
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. Today, we employ more than 13,000 people around the world.
QBE Europe SA/NV is headquartered in Brussel and while we are international in our outlook, we are also proudly local in our operations with our german offices in Düsseldorf, Munich and Hambrug. Active in both the Lloyd’s and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.
With our comprehensive product offering and underwriting expertise, we are able to cover a wide range of business risks, helping our clients to identify them and minimise their exposure.
As part of our growth ambition we are creating this new role. If you are looking for to be part of a successful organisation with strong growth ambitions, then read on.
The purpose of this role is to support the establishment and growth of a Client Solutions Practice across the Division. The role is responsible for developing a quality client pipeline, maintaining key client accounts, and facilitating sustainable profitable growth.
Act as the main point of contact for clients across all business areas, focusing on building and maintaining strong relationships.
Collaborate closely with the Distribution team to drive client retention and ensure ongoing satisfaction.
Monitor and enhance client satisfaction, using annual Voice of Customer (VOC) surveys to measure and improve service quality.
Identify and pursue opportunities for cross-selling and upselling, maximizing value for both clients and the organization.
Manage and prioritize top clients and large accounts, with criteria to be determined (such as minimum revenue and employee count), ensuring tailored solutions and dedicated support.
Manage the opportunity pipeline and business to increase density build and structure programme design for clients.
Engage with the Distribution and Client Engagement team for client acquisition.
Ensure compliance with legal, regulatory frameworks, and corporate policies.
Drive the design and maintenance of marketing and communication frameworks.
Develop a strong client engagement focus for existing and new clients.
Keep up to date with industry developments for continuous improvement.
Provide specialist advice on underwriting programmes and legislation.
Establish clear accountabilities and authority levels for direct reports to ensure goal delivery.
Significant exposure to the insurance industry as a client manager either in insurance company or brokerage, with an ability to operate across all products.
Strong track record in managing strategic client relationships at senior Executive & leadership level, creating not only positive influence but clear value return to the business.
Significant contact network of client risk managers which provides the ability to influence & develop new opportunities.
At QBE, we are dedicated to creating an inclusive environment for all employees. Our positions are open to individual with disabilities, and we actively promote inclusion and diversity in our workplace.
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).
With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
To find out more about why you should work for QBE, visit our careers website.
At My Best - QBE Benefits
You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.
QBE Awards
Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
You can view all our awards here
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page
Accessibility
Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.
ESG & Sustainability
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report
What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment – what if it was yours too?
APPLY NOW and let’s make it happen!
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. See our Terms of Use: qbe.co/2y7Ck4p See our Privacy Policy: qbe.co/3oa7gZB
Offices: 388 George Street, Sydney, New South Wales 2000, AU · 30 Fenchurch Street, London, England EC3M 3BD, GB · 28 Liberty St, New York, NY 10005, US · 1 QBE Way, Sun Prairie, WI 53596, US · 1 Wallich Street, #35-01 Guoco Tower, Singapore, 078881, SG
There are currently 394 open customer service & support positions in Düsseldorf, Germany listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include REWE Group, Breuninger, CHECK24 Vergleichsportal GmbH, PENNY International (REWE Group), SIXT, among others. Browse the listings above to see every active employer.
Yes — 114 of the 394 open customer service & support positions offer remote or hybrid work (5 remote, 109 hybrid).
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