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Customer Service & Support Jobs in Copenhagen, Denmark (Now Hiring) — 138 open

Mercier Consultancy logoMercier Consultancy

Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Danish Speaking Customer Service AgentAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm with a strong presence across Europe, connectin…

Skills: Danish Language Proficiency, English Language Proficiency, Customer Support, CRM Management, Troubleshooting

Hunter Douglas - Talent Programs

Global Management Trainee Program

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

The Hunter Douglas Global Management Trainee Program (GMT) is hand-selected and sponsored by the Executive Leadership Team. This 10-month comprehensive Leadership Development program provides you with the tools and exper…

Skills: Leadership, Problem Solving, Project Management, Collaboration, Agility

Trustpilot logoTrustpilot

Head of Global CRM & Lifecycle (Maternity Cover)

Copenhagen, Capital Region of Denmark, Denmark · Hybrid

Senior+$200M raised

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…

Skills: Lifecycle Marketing, B2B CRM Strategy, Customer Journey Optimization, Salesforce Marketing Cloud, Strategic Thinking

Stranger Soccer logoStranger Soccer

Business Owner (Licensee), Copenhagen

Copenhagen, Capital Region of Denmark, Denmark · On-site

Mid level

Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Copenhagen. Thi…

Skills: Business Management, Entrepreneurship, Team Leadership, Venue Sourcing, Digital Marketing

Ericsson logoEricsson

Service Delivery Manager Associate

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level$1.8B raised

Grow with us Our Exciting Opportunity Are you a recent graduate looking to start your career in telecommunications and customer operations? Join Ericsson's Customer Support team and gain hands-on experience working with …

Skills: Stakeholder Management, Customer Relationship Management, Service Delivery, Problem Solving, Organizational Skills

JYSK logoJYSK

Deputy Store Manager til JYSK København K.

Copenhagen, Capital Region of Denmark, Denmark · On-site

Mid level

Firmabeskrivelse Er du klar til at motivere dit team i samarbejde med din Store Manager? Kan du sikre, at teamet har masser af Sales Attitude og altid yder Danmarks bedste kundeservice? Og trives du i en hverdag præget a…

Skills: Leadership, Team Motivation, Sales Coaching, Customer Service, Retail Management

Alm. Brand Group logoAlm. Brand Group

Forsikringsrådgiver til private kunder – Codan København

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Elsker du at tale med mennesker og vil trives med at rådgive private kunder til den bedste forsikringsløsning? Har du samtidig en sælger i maven og vil elske et udviklende job, hvor du både skal sikre de bedste kundeople…

Skills: Customer Advisory, Sales Techniques, Relationship Building, Telephone Communication, Customer Experience

Alm. Brand Group logoAlm. Brand Group

Forsikringsrådgiver til private kunder – Alm. Brand København

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Elsker du at tale med mennesker og vil trives med at rådgive private kunder til den bedste forsikringsløsning? Har du samtidig en sælger i maven og vil elske et udviklende job, hvor du både skal sikre de bedste kundeople…

Skills: Customer Advisory, Sales Techniques, Relationship Building, Phone Communication, Customer Experience

DFDS logoDFDS

Head of Passenger insights, CX and Strategic Development

Copenhagen, Capital Region of Denmark, Denmark · Hybrid

Senior+$167M raised

Are you passionate about transforming data into seamless customer experiences? At DFDS, we are looking for a visionary leader to step into a newly defined area designed to unlock customer-centric, insights-driven strateg…

Skills: Audience Insights, Customer Journey Mapping, Strategic Leadership, Roadmap Prioritization, Stakeholder Management

Lidl Danmark

Salgsleder - 20 timer - København Ø (Emdrupvej)

Copenhagen, Capital Region of Denmark, Denmark · On-site

Mid level

Introduktion Kan du tage medansvar for den daglige drift i butikken og bidrage til, at kunderne får en fremragende indkøbsoplevelse? Så er du måske vores nye salgsleder! På #teamlidl bliver du en del af et verdensklasse …

Skills: Store Management, Customer Service, Cashier Operations, Inventory Management, Team Leadership

GoGift logoGoGift

Kundeservicemedarbejder (deltid)

Copenhagen, Capital Region of Denmark, Denmark · Hybrid

Mid level

Kundeservicemedarbejder (deltid) Er du imødekommende og god til at sætte dig ind i tekniske systemer? Kan du smile gennem telefonen, og motiveres du af at gøre en forskel for rigtige mennesker? Så er du måske den nye Kun…

Skills: Customer Service, Technical Troubleshooting, Communication, Danish Fluency, English Proficiency

SAP logoSAP

Sales Associate (limited contract)

Copenhagen, Capital Region of Denmark, Denmark · Hybrid

Entry level$5.4B raised

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…

Skills: Sales, Customer Service, Communication, Interpersonal Skills, Leadership

Circle K logoCircle K

Kalder alle Natteravne! Circle K Tuborgvej søger en nattesælger på 20 timer

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Job Description Kære fremtidige kollega Lad os sige det som det er. At arbejde som nattesælger hos os er ikke for alle. Men vi tror det er noget for dig! Os som arbejder her er vilde med det, og hvis du spørger en af vor…

Skills: Customer Service, Food Preparation, Cleaning, Problem Solving, Independent Work

GoGift logoGoGift

Kundeservicemedarbejder (deltid)

Copenhagen, Capital Region of Denmark, Denmark · Hybrid

Mid level

Kundeservicemedarbejder (deltid) Er du imødekommende og god til at sætte dig ind i tekniske systemer? Kan du smile gennem telefonen, og motiveres du af at gøre en forskel for rigtige mennesker? Så er du måske den nye Kun…

Skills: Customer Service, Technical Troubleshooting, Communication, Danish Fluency, English Proficiency

Merkle logoMerkle

BRANDAMBASSADØR HOS DENTSU

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Job Description: BLIV BRANDAMBASSADØR HOS DENTSU! Elsker du events, mennesker og energiske omgivelser? Så er det måske dig, vi leder efter! Hos Dentsu søger vi engagerede brandambassadører til spændende events og aktiver…

Skills: Customer Interaction, Brand Representation, Event Management, Communication, Reliability

Friluftsland logoFriluftsland

Ungarbejder til Friluftsland Fields

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Vores elskede ungarbejdere skal videre ud i livet og vi søger derfor nogen nye kræfter som kan hjælpe os i butikken. Arbejdet omfatter: • Udpakning og opfyldning af varer • Være med til at holde butikken pæn • Rengøring …

Skills: Unpacking, Stock replenishment, Cleaning, Customer service, Orderliness

Mercier Consultancy logoMercier Consultancy

Danish Customer Service for Consumer Brands | Live and Work Remotely in Greece

Copenhagen, Capital Region of Denmark, Denmark · Remote Solely

Entry level

Mercier Consultancy MD is excited to offer a remote work opportunity for Danish Customer Service Representatives supporting leading Consumer Brands. This position allows you to live and work from the beautiful country of…

Skills: Danish Fluency, English Proficiency, Customer Service, CRM Software, Communication Skills

MSX International logoMSX International

Teknisk helpdeskingeniør (personbiler) – midlertidig kontrakt (remote)

Copenhagen, Capital Region of Denmark, Denmark · Remote OK

$30k–$34k/mo

Mid level

Firmabeskrivelse MSX har været en betroet partner for førende bilproducenter, deres forhandlere og mobilitetsorganisationer globalt i mere end 30 år. Vores urokkelige engagement er at hjælpe vores kunder med at transform…

Skills: Advanced Diagnostic Troubleshooting, Automotive Technology, IT Proficiency, Electronics, Analytical Problem Solving

Glitter International AB logoGlitter International AB

Vi leder efter en 25 timers sælger til Glitter på Strøget

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Kan du lide at gøre hvert kundemøde til noget særligt? Hos Glitter er hvert besøg en mulighed for at skabe en fantastisk kundeoplevelse og det starter med dig. Vi søger dig, der elsker salg, motiveres af at nå mål og bræ…

Skills: Sales, Customer Service, Styling, Retail Operations, Trend Awareness

GoCollective logoGoCollective

Driftsassistenter søges til GoCollective Bus A/S

Copenhagen, Capital Region of Denmark, Denmark · On-site

Entry level

Vil du være med til at sikre en effektiv og stabil drift i GoCollective Bus A/S? Så vil vi rigtig gerne høre fra dig. Vi søger to driftsassistenter til vores drift i Storkøbenhavn hurtigst muligt. Du bliver en del af et …

Skills: Operations Monitoring, Communication, Customer Service, Incident Documentation, Resource Coordination

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Showing 1–20 of 138

Mercier Consultancy logo

Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Mercier Consultancy

Copenhagen, Capital Region of Denmark, Denmark • On-site

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Entry level

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  • Full-time
  • Competitive Monthly Salary, Fully Paid Training, Comprehensive Health Insurance, Fully Paid Relocation Package, Monthly Performance Bonus, Signing Bonus
  • Posted 8h ago
  • ~40 hrs/week

Responsibilities

Provide high-quality customer support to Danish-speaking clients via phone, email, and live chat. Manage customer interactions within a CRM system and collaborate with team members to meet performance KPIs.

Requirements

Candidates must have native or fluent Danish skills and a valid EU passport. Previous customer service experience is advantageous but not required.

Full job description

Danish Speaking Customer Service AgentAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm with a strong presence across Europe, connecting exceptional talent with world-class organisations. We specialise in placing multilingual professionals in roles that align with their skills, ambitions, and lifestyle goals. At Mercier Consultancy Group, we are committed to delivering an unparalleled candidate experience — from first contact all the way through to a successful career placement and beyond.

Job Overview

We are actively seeking a motivated and customer-focused Danish Speaking Customer Service Agent to join our growing team on-site in Sofia, Bulgaria. This is a fantastic opportunity for Danish-speaking professionals looking to advance their careers while enjoying the vibrant lifestyle that Bulgaria has to offer. If you are passionate about delivering outstanding customer experiences and are ready to explore one of the most exciting Danish-speaking jobs available in Europe today, this Danish Speaking Customer Service Agent position in Bulgaria could be the perfect next step for you.

Key Responsibilities
  • Provide high-quality customer support to Danish-speaking clients via phone, email, and live chat channels
  • Handle inbound customer enquiries efficiently, ensuring first-contact resolution wherever possible
  • Accurately log, track, and manage customer interactions and case records within the CRM system
  • Troubleshoot customer issues and escalate complex cases to the appropriate department in a timely manner
  • Maintain a thorough and up-to-date knowledge of products, services, and company policies to deliver informed assistance
  • Consistently meet or exceed individual and team performance targets, including customer satisfaction and response time KPIs
  • Collaborate constructively with team members and supervisors to continuously improve service quality and processes
  • Represent the company brand with professionalism, empathy, and a commitment to delivering an exceptional customer experience
  • Native or fluent Danish language skills — both spoken and written — are essential for this role
  • Valid EU passport (mandatory)
  • A good working knowledge of English for internal communication and training purposes
  • Previous experience in customer service, support, or a client-facing role is advantageous but not strictly required
  • Strong interpersonal and communication skills with a genuine passion for helping customers
  • Ability to work effectively in a fast-paced, target-driven environment while maintaining attention to detail
  • A positive, proactive attitude and a willingness to relocate and embrace life in Bulgaria
What We Offer
  • Competitive Monthly Salary
  • Fully Paid Training to set you up for success from day one
  • Comprehensive Health Insurance
  • Fully Paid Relocation Package — including return flight, airport transfer, and hotel accommodation upon arrival
  • Monthly Performance Bonus rewarding your hard work and dedication
  • €1,500 Signing Bonus (one-time payment for new hires)
  • A supportive, multicultural, and professional work environment
  • Clear pathways for career growth and professional development within Mercier Consultancy Group
  • And Much More...
Life in Bulgaria

Relocating to Bulgaria is an adventure that rewards you in ways that go far beyond the workplace. Bulgaria is a country of remarkable natural beauty, from the snow-capped peaks of the Balkan Mountains to the golden beaches of the Black Sea coast. Sofia, Bulgaria's dynamic capital city, blends a rich history and vibrant cultural scene with all the conveniences of a modern European metropolis. With its lively café culture, world-class museums, buzzing nightlife, and an enviable Mediterranean-influenced climate, Bulgaria offers an exceptional quality of life at a cost of living that remains among the most affordable in the European Union.

For Danish-speaking professionals exploring jobs in Bulgaria, the transition to life in Sofia is made wonderfully smooth thanks to the warm hospitality of the Bulgarian people and the city's thriving international community. Bulgaria's cuisine — rich in fresh produce, grilled meats, and indulgent pastries — is sure to delight, while its ancient Orthodox churches, Roman ruins, and buzzing arts scene offer endless exploration on weekends. Whether you are drawn to outdoor hiking trails, ski resorts, or Mediterranean beach getaways just hours away, Bulgaria truly offers a lifestyle that balances professional ambition with personal fulfilment. This is your chance to experience one of Europe's hidden gems while building an outstanding career.

How to Apply

Are you ready to take the next step in your career and secure one of the most exciting Danish-speaking jobs available today? Do not miss this outstanding Danish Speaking Customer Service Agent position in Bulgaria — opportunities like this are rare and highly sought after. Click Apply Now to submit your application and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch with you promptly. We look forward to welcoming you to our team and to helping you begin an extraordinary new chapter in your professional life. Mercier Consultancy Group — Connecting Talent with Opportunity Across Europe.

Related keywords

Customer ServiceDanish SpeakingCRMBPOMultilingualFirst-Contact ResolutionKPIsSofiaBulgariaClient-Facing

About Mercier Consultancy

LinkedInVisit site

Mercier Consultancy - Making Connections - Delivering Results

Industry
Business Consulting and Services
Company size
2-10 employees
LinkedIn followers
18,295
View all jobs at Mercier Consultancy

Frequently asked questions

How many Customer Service & Support jobs are open in Copenhagen, Denmark right now?

There are currently 138 open customer service & support positions in Copenhagen, Denmark listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Copenhagen, Denmark?

Companies currently hiring include Lidl Danmark, Mercier Consultancy, NORMAL A/S, JAGGER, OTTO & RITTA, Magasin du Nord, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Copenhagen, Denmark?

Yes — 32 of the 138 open customer service & support positions offer remote or hybrid work (7 remote, 25 hybrid).

How do I apply for Customer Service & Support jobs in Copenhagen, Denmark?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Aarhus, DenmarkOdense, DenmarkBallerup, DenmarkAalborg, DenmarkEsbjerg, DenmarkCopenhagen Municipality, DenmarkHillerød, DenmarkKongens Lyngby, DenmarkFrederiksberg, DenmarkGladsaxe Municipality, Denmark

Other jobs in Copenhagen, Denmark

Management & LeadershipTechnologyConsultingSoftwareData & AnalyticsEngineeringFinance & AccountingSalesMarketingRetail

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