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In-Room Dining Busser Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for peo…
Skills: Food and beverage service, Customer service, In-room dining, Minibar management, Attention to detail
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Domino's
Customer Service Rep(08180) - 371 S. Doheny Dr.
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Beverly Hills, California, United States · On-site
$135k–$170k/yr
Senior$757M raised
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Beverly Hills, California, United States · On-site
$29/hr
Mid level$579M raised
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$20/hr
Temporary
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) plan, Health Savings Plan, Flexible Spending
Posted 6d ago
~40 hrs/week
Responsibilities
The In-Room Dining Busser is responsible for delivering in-room dining orders, maintaining high service standards, and managing minibar inventory. They must coordinate with the culinary team to ensure timely service while upholding hygiene and safety protocols.
Requirements
Candidates must have a high school diploma or equivalent, at least one year of experience in food and beverage or customer service, and possess valid RBS ABC and Food Handler certifications. The role requires physical stamina to lift up to 50 lbs and the ability to work flexible hours, including holidays and weekends.
Full job description
In-Room Dining Busser
Job Overview
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
The In Room-Dining Busser at Maybourne Beverly Hills Hotel will play a vital role in providing a personalized and seamless experience for our guest through their in-room dining services. Additionally, the In-Room Dining Busser will assist in the managing and restocking of the minibars. You will also maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Roles and Responsibilities
Job duties include; although are not limited to:
Assist in the setup and preparation of in-room dining orders, ensuring presentation and timing meet the hotel's luxury standards.
Deliver orders/requests to guest rooms with a focus on professionalism, efficiency, and attention to detail
Provide warm and courteous service to guests, responding promptly to inquiries and requests.
Maintain a polished appearance and uphold the highest standards of professionalism while interacting with guests.
Clear tables, remove used dishes, and reset tables promptly to ensure a clean and inviting dining environment.
Monitor and restock in-room amenities and supplies as needed.
Work closely with the culinary team to coordinate the timely delivery of food and ensure all special requests are accommodated.
Communicate effectively with the kitchen to maintain smooth operations.
Ensure that all in-room dining items meet quality standards before delivery.
Report any issues or discrepancies in orders promptly to maintain guest satisfaction.
Adhere to hygiene and safety protocols, including proper food handling and sanitation practices.
Maintain cleanliness and orderliness in all in-room dining areas. Provide personalized and professional service to guests, assisting with their minibar selections, inquiries, and requests.
Regularly check and restock minibars, ensuring that all items are fresh, organized, and in alignment with hotel standards.
Monitor the freshness and condition of minibar items, removing expired or damaged products promptly.
Accurately record and charge guests for minibar consumption, following established billing procedures.
QUALIFICATIONS:
High School Diploma or equivalent education required
Minimum of one-year experience in Food and Beverage; Preferably In-Room Dining
Minimum of one-year experience in customer service
Exceptional guest recovery skills
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Ability to understand guests' service needs
Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time
Ability to focus attention on details
Proven ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage to our guests
Language: Required to speak, read and write English, with fluency in other languages preferred
Minimum 21 years of age to serve alcohol.
Must possess RBS ABC Certification
Must possess Food Handler’s certification
Must be flexible and have open availability; holidays and weekends are not negotiable
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to stand and walk for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc. Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as, delicate china and barware
Ability to endure abundant physical movements throughout the work areas.
Job requires indoor and outdoor service in fluctuating weather
How you Demonstrate your Talent
The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.
Go the EXTRA mile in our efforts
Be RESPECTFUL to our guests and colleagues
Deliver service in a CARING fashion
Be OUTSTANDING
Express your own personality – Create your LEGACY
Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
COMPANY BENEFITS:
Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off
Paid Sick Leave
Employee Assistance Program
Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program
The Maybourne Beverly Hills participates in E-Verify.
Situated within Beverly Hills’ famous Golden Triangle, The Maybourne Beverly Hills is a sophisticated escape with legendary London roots, European charm, and a fresh California flair, right in the heart of Beverly Hills.
The hotel features one of the largest spas at any luxury hotel in Los Angeles, breathtaking panoramic views of the Hollywood Hills, and dining experiences including the acclaimed Dante Beverly Hills. The Terrace restaurant, overlooking the lush Beverly Cañon Gardens, offers cocktails and seasonal California-inspired cuisine in a quintessentially European setting, while cocktail and spirits enthusiasts can enjoy sophisticated drinks in the Maybourne Bar, or the Whisky Bar, which boasts the largest collection of Macallan in North America.
It offers 205 elegantly appointed accommodations, including 57 suites, each thoughtfully designed to enhance culinary experiences and contemporary comfort.
As part of the esteemed Maybourne Hotel Group—alongside Claridge’s, The Connaught, The Berkeley, The Emory, and The Maybourne Riviera—the property continues to set the standard for refined luxury and unparalleled hospitality.
Offices: 225 N Canon Dr, Beverly Hills, California 90210, US
How many Customer Service & Support jobs are open in Beverly Hills, CA right now?
There are currently 307 open customer service & support positions in Beverly Hills, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Beverly Hills, CA?
Companies currently hiring include Saks Fifth Avenue, Four Seasons, Hilton, Marriott International Hotels, Inc., Cedars-Sinai, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Beverly Hills, CA?
Yes — 10 of the 307 open customer service & support positions offer remote or hybrid work (4 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Beverly Hills, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.