Bengaluru, Karnataka, India · Hybrid
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backb…
Skills: Technical product support, Incident management, Team leadership, Performance management, Generative AI
Bengaluru, Karnataka, India · On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Skills: Application Packaging, Software Deployment, Configuration Management, Problem-solving, System Analysis
Bengaluru, Karnataka, India · On-site
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services comp…
Skills: Customer Service, Omnichannel, Problem-solving, Communication, Conflict Resolution
Bengaluru, Karnataka, India · Hybrid
Converged System SAP Hana This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud co…
Skills: Linux Administration, SAP HANA, HPE Servers, HPE Storage, HPE Networking
Bengaluru, Karnataka, India · On-site
Work Experience Job Title: Executive - Customer Experience Job Type: RP We are seeking a highly motivated and experienced Executive - Customer Experience to join our team. The ideal candidate will be responsible for over…
Skills: Customer Experience, Complaint Resolution, Process Improvement, Service Quality, Customer Engagement
Bengaluru, Karnataka, India · On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Skills: Application Packaging, Software Deployment, Analytical Skills, Operating Systems, Automation Techniques
Bengaluru, Karnataka, India · On-site
$10k/mo
We are looking for a motivated and driven Web Developer Intern to join our team for an intensive 1 month internship at our office in Hebbal, Bangalore. In this role, you will work from our office. You will work on web de…
Skills: HTML, CSS, JavaScript, Web Development, Technical SEO
Bengaluru, Karnataka, India · On-site
Must-Have Skills Microsoft Dynamics 365 CRM / Dynamics 365 CE DevelopmentC# and .NET FrameworkPlugin DevelopmentCustom Workflow ActivitiesJavaScript and TypeScriptDataverse / Common Data Service (CDS)Web API and XRM SDKC…
Skills: Microsoft Dynamics 365 CRM, C#, .NET Framework, Plugin Development, JavaScript
Bengaluru, Karnataka, India · Hybrid
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Fund reporting, Asset management operations, Financial services, Customer contact, Interpersonal skills
Bengaluru, Karnataka, India · On-site
Skill required: Order to Cash - Service Desk Designation: Order to Cash Operations Associate Qualifications:BCom Years of Experience:1 to 3 years About Accenture Accenture is a global professional services company with l…
Skills: Order to Cash, Accounts Receivable, SAP, SAP S/4HANA, Salesforce
Bengaluru, Karnataka, India · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Thermo Fisher Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion.…
Skills: Order management, Oracle JD Edwards, SAP, Customer service, Data entry
Bengaluru, Karnataka, India · On-site
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services comp…
Skills: Customer Service, Omnichannel, Problem-solving, Communication, Complaint Resolution
Bengaluru, Karnataka, India · Hybrid
Converged System SAP Hana This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud co…
Skills: Linux Administration, SAP HANA, HPE Servers, HPE Storage, HPE Networking
Bengaluru, Karnataka, India · On-site
Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by…
Skills: People management, Financial crime regulations, AML, Fraud investigations, Analytical skills
Bengaluru, Karnataka, India · On-site
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services comp…
Skills: Customer Service, Omnichannel, Problem-solving, Communication, Complaint Resolution
Bengaluru, Karnataka, India · On-site
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services comp…
Skills: Customer Service, Omnichannel, Problem-solving, Communication, Conflict Resolution
Bengaluru, Karnataka, India · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Thermo Fisher Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion.…
Skills: Order management, Customer service, Oracle JD Edwards, SAP, Data entry
Bengaluru, Karnataka, India · On-site
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recru…
Skills: Digital Marketing, Sales, Pre-sales, Communication, Account Management
Bengaluru, Karnataka, India · On-site
$1500k–$2000k/yr
This role is for one of our clients Industry: Software Development Company Name: Tekion Seniority level: Associate level Experience: 2+ yrs Location: Bengaluru Job Type: Full-time \n \n ₹15,00,000 - ₹20,00,000 a year The…
Skills: Customer Success, Customer Support, Account Management, SaaS, Communication
Bengaluru, Karnataka, India · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Customer Service, Air Freight, Ocean Freight, Logistics, Shipment Coordination
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The supervisor will lead a functional team in a 24/7 environment to provide technical support and manage customer escalations. They are responsible for coaching staff, managing resource planning, and partnering with engineering to resolve product issues.
Candidates must have at least 8 years of experience in technical product support operations and a strong background in airline IT or SaaS. Proven leadership skills and experience with incident management and generative AI tools are required.
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
We are seeking a Supervisor, Radixx Product Support to join our global Airline Tech Product Support team, where innovation knows no borders. This team delivers technical support to airline customers to keep critical flight operations moving seamlessly. By resolving issues quickly, the team helps partners protect revenue and deliver excellent passenger experiences. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.
As a Supervisor, Radixx Product Support, you will lead a functional team of support analysts in a 24/7 multichannel environment. You will manage daily workloads, guide employee performance and resolve customer escalations to protect service levels. This role requires sound judgment, clear communication and a dedication to operational excellence. Your leadership directly strengthens the technical stability of solutions that Sabre provides to global airlines.
Supervise a functional team providing 24/7 technical support across multichannel setups.
Manage customer escalations and critical incidents to maintain system uptime.
Coach employees through performance reviews, training initiatives and regular feedback.
Partner with engineering and product management to resolve recurring product issues.
Manage staffing schedules and resource planning to meet departmental goals.
Use generative artificial intelligence tools to accelerate incident triage and resolution.
Minimum 8 years of experience in technical product support operations.
Proven success leading functional teams and managing performance metrics.
Strong background in support for airline information technology or enterprise software as a service.
Clear execution of incident management principles during high-pressure escalations.
Strong communication and prioritization skills across global cross-functional teams.
Practical experience using generative artificial intelligence to improve team productivity.
We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:
Competitive pay and performance-based bonuses
Flexible work options
Comprehensive healthcare coverage
Generous PTO and holidays
Strong retirement planning support
Family-friendly benefits
Professional development opportunities
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
#LI-Hybrid#LI-BG1Technology that takes you wherever you want to go.
We've rebuilt our entire business around one thing: your success. Whether you're looking to break free from closed systems, tap into agentic AI, or build the next wave of travel innovation, we're the technology partner in your corner. Guiding, challenging, and championing you all the way to greater success. Let's get going.
Offices: 3150 Sabre Drive, Southlake, Texas 76092, US · #7, Whitefield Main Road, Unit 1 & 2, Level 2, 3 & 4, Navigator Building, ITPB, Bangalore, Karnataka 560066, IN · Zonamerica, Ruta 8 km. 17.500, Bldg. 400, Montevideo, Montevideo CP91600, UY · Księdza Józefa Tischnera 8, Cracow, Małopolskie 30-418, PL · 1 Paya Lebar Link, #05-05 PLQ 2, Singapore, Paya Lebar Quarter 408533, SG
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