Customer Service & Support Jobs in Belgrade, Serbia (Now Hiring) — 141 open — Page 5

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Deployment Services – Deployment Specialist/Implementation Manager

Location: Belgrade - Hybrid

We are seeking a project management professional to manage operational aspects of Deployment Services projects, including customer and supplier meetings.

A qualified candidate is expected to be a self-starter and have advanced problem-solving, analytical, organizational, and time management skills.

Position Summary

The Deployment Specialist oversees customer deployment projects from initiation through closure, ensuring that complex installation, de‑installation, site preparation and branding activities meet customer expectations and contractual requirements. This role leads meetings, gathering critical information from customers and internal teams, coordinating cross‑functional teams, and provides clear direction to all project stakeholders. The Deployment Specialist ensures that every deployment event is delivered on time, within scope, and aligned to operational standards.

Key Areas of Responsibility

Responsibilities may vary depending on project demands or team needs.

Project Leadership & Coordination

Manage deployment projects from initiation through closure.

Lead meetings and conduct information‑gathering sessions with clients and internal resources.

Define and document the scope of work, aligning tasks and responsibilities with project stakeholders.

Coordinate installations, de‑installations, branding, and other deployment activities.

Stakeholder Management

Act as a Single Point of Contact (SPOC) for assigned projects.

Provide timely project updates, escalate risks, and recommend mitigation strategies.

Build effective communication channels with customers, field operations, and internal teams.

Operational Execution

Oversee scheduling, task assignment, and EPM (or similar) system requirements.

Ensure all deployment activities meet quality, accuracy, and timeline expectations.

Support high‑profile or large‑scale rollout operations.

Process & Continuous Improvement

Identify opportunities for process enhancements and recommend improvements.

Ensure compliance with deployment procedures, timelines, and SOW requirements.

Perform other corresponding duties and tasks in accordance with their qualifications, as directed by the Employer.

Basic Qualifications

University degree, college diploma, or relevant industry experience.

1–2 years of experience coordinating installations, inventory control, or deployment processes on low‑impact projects.

Preferred qualifications

PMP certification preferred.

Core Skills

Excellent management and leadership skills, including teamwork development and maintenance.

Superior written and verbal communication skills, and excellent presentation skills.

Strong attention to detail.

Ability to focus on performing required tasks and meeting deadlines.

Ability to work in a team setting and as an independent contributor.

Ability to work with internal and external partners at various levels, including management.

Ability to lead, motivate, and support team members

Ability to provide direction to team members.

P&L management, budgeting, and financial/commercial knowledge.

Solid understanding of SOWs and contracts

Technical Skills

Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).

Solid understanding of Statement of Works, contracts.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
  

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.