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Serbian-Speaking Support Associate (Full-Time, Belgrade)
Belgrade, Central Serbia, Serbia · Hybrid
Entry level$823M raised
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Full-time
Private Healthcare, Life Insurance, Seniority Allowance, Meal Allowance, Holiday Allowance, Training And Development Programs
Posted 41d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The Receptionist manages the daily operations of the Belgrade office, focusing on visitor experience, building security, and vendor oversight. They coordinate facilities maintenance, handle procurement tasks, and manage mailroom operations and internal events.
Requirements
Candidates should possess a customer-first mindset and strong organizational skills to manage multiple vendors and administrative tasks. Experience with procurement processes, ticketing tools, and stakeholder management is required.
Full job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Do you enjoy being the person who keeps a workplace running smoothly — and makes people feel genuinely looked after while you do it? As Receptionist at our Client Belgrade office, you'll be the go-to person for everything that keeps the workplace functioning day to day, from visitor experience and building security to vendor oversight and small facilities projects. You'll work closely with building management, Soft Services vendors, and JLL's Regional Facilities and Moves & Changes teams, juggling hands-on coordination with sharper administrative tasks like procurement and reporting. It's a varied, fast-paced role for someone who's organized, practical, and comfortable being the first point of contact when something needs fixing — or someone needs a warm welcome. If you like variety and take pride in the details others might miss, you'll thrive here.
What You'll Do
Own the internal and external visitor experience, making sure every interaction leaves a positive, memorable impression
Liaise with building management, security, and reception, and manage all onsite security processes, including ID and access cards
Conduct weekly building walk-throughs to identify maintenance issues, and coordinate small facilities repair and maintenance projects, supporting larger ones as needed
Oversee the day-to-day performance of Soft Services vendors — cleaning, internal window cleaning, planting, fire extinguisher servicing, and document destruction — plus the maintenance provider
Manage procurement: raise quotes for client approval and POs for JLL and SAP vendors on above-baseline services, and monitor stock levels for stationery, consumables, and mail supplies
Keep onsite manuals, handbooks, and guidance notes up to date, and work with the Regional Facilities Manager and Moves & Changes team on space requirements and team moves
Run day-to-day mailroom operations — deliveries, courier relationships, and enquiries — and support the setup of in-house and external events
Resolve issues raised through the Facility Direct ticketing system, and keep client and internal systems accurately updated
What We're Looking For
A genuine customer-first mindset and comfort being the face of the workplace
Confident stakeholder management, with ease liaising across building management, security, and vendor teams
A practical, hands-on approach to facilities coordination and vendor oversight
Strong organizational skills, with the ability to juggle multiple moving parts — vendors, stock, tickets, and mail — at once
Sound judgement, with an eye for spotting and prioritizing maintenance or security issues
A working understanding of basic procurement processes, such as quotes and purchase orders
Comfort working across client and internal systems and ticketing tools, with a quick ability to pick up new ones
An adaptable, calm approach, ready to support ad hoc tasks, events, and office moves as they come up
What You Can Expect From Us
Employment contract
Competitive benefits package, including private healthcare, life insurance, a seniority allowance, and meal & holiday allowance – 500 RSD
The opportunity to work in a professional, stimulating, and challenging multinational environment, with great long-term career prospects
The freedom to bring your own initiatives to the role
Access to training and development programs
A friendly and supportive company culture
Location:
On-site –Belgrade, SRB
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.
Related keywords
Real EstateFacilities ManagementSoft ServicesSAPProcurementPurchase OrdersFacility DirectBuilding ManagementVendor ManagementOffice CoordinationCommercial Real EstateSecurity Access Cards
Powered by data and commercial real estate experts, JLL illuminates a clear path, so you can execute with certainty.
Industry
Real Estate
Company size
10,001+ employees
Headquarters
Chicago, Illinois
LinkedIn followers
2,335,000
JLL (Jones Lang LaSalle Incorporated) is a leading global commercial real estate services and investment management company. Founded in 1783, JLL operates in more than 80 countries with 113,000+ professionals and $23.4 billion in annual revenue. Ranked Fortune 500 #175.
In a market where timing separates leaders from followers, you need a partner who helps you move with precision. That's what JLL delivers—with clarity powered by unmatched data, confidence from a firm built to last and certainty backed by execution that performs across the real estate lifecycle.
What services does JLL provide?
Property Management, Leasing Advisory, Capital Markets, Workplace Strategy, Project and Development Services, Design, Sustainability Solutions, and Real Estate Technology
What makes JLL unique?
• Intelligence that illuminates the path forward: Our research teams publish 2,000+ reports annually across 60+ markets. JLL Falcon – our proprietary AI platform for commercial real estate – combines decades of expertise, the industry's richest data and generative AI to surface patterns before they become consensus, putting you ahead of the curve.
• Relationships built to last: With 240+ years of history, we're chosen by 95% of top global investors and half of the Fortune 500, with a 99% retention rate. You get a partner who's navigated every market cycle and knows what's coming next.
• Execution at scale: With 113,000+ professionals across 80+ countries, we deliver coordinated solutions with consistent quality wherever you operate. You get one partner who sees the complete picture and executes globally.
Recognition
• Fortune's World's Most Admired Companies — 10 years
• World's Most Ethical Companies (Ethisphere) — 18 years
• EPA Energy Star Sustained Excellence Award — 14 years
Headquartered in Chicago, Illinois | NYSE: JLL
JLL combines data intelligence with commercial real estate expertise so you can See a Brighter Way.
Offices: 200 East Randolph Drive, Chicago, Illinois 60601, US · 30 Warwick Street, London, W1B 5NH, GB · 9 Raffles Place, #39-00 Republic Plaza, Singapore, 048619, SG · 330 Madison Ave, 4th Floor, New York, NY 10017, US · 4 Park Plz, Suite 900, Irvine, CA 92614, US
How many Customer Service & Support jobs are open in Belgrade, Serbia right now?
There are currently 144 open customer service & support positions in Belgrade, Serbia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Belgrade, Serbia?
Companies currently hiring include NCR Voyix, NCR Atleos, Marriott International Hotels, Inc., Clarivate, MAHLE, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Belgrade, Serbia?
Yes — 55 of the 144 open customer service & support positions offer remote or hybrid work (22 remote, 33 hybrid).
How do I apply for Customer Service & Support jobs in Belgrade, Serbia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.