Looking for Your Next Opportunity? Our Ballarat branch is seeking a motivated and organised Service Writer to join our Service team. This is a great opportunity for someone who enjoys customer service, administration, an…
Skills: Customer Service, Administration, Work Order Management, Invoicing, Record Keeping
Sales Consultant - Earn More at Nick Scali Ballarat
Ballarat, Victoria, Australia · On-site
Mid level
Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in th…
Skills: Sales Success, Communication, Closing Skills, Customer-first Mindset, Professional Presence
At Petstock, we are passionate about pets and the people who love them. Across our stores, support offices, Petstock Foundation, equine specialists, and online brands in Australia and New Zealand, we’re united by one pur…
Skills: Customer Service, Administration, Sales Support, Zendesk, CRM Systems
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customer…
Skills: Prospecting & Hunting, Relationship Building, Business Development, Communication Skills, Organization & Time Management
Territory Manager - Small Ag, Lawn Mowers & Attachments
Ballarat, Victoria, Australia · On-site
Mid level
ARE YOU READY TO GROW YOUR CAREER WITH THIS NEW SALES OPPORTUNITY… Due to continued growth Brandt has an opportunity for a Territory Manager to join our Ballarat Sales team. What we offer: Base salary + Uncapped Commissi…
Position Title:Employee Lifecycle Specialist Position Type: Temporary - Full-Time Requisition ID: 43131 In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences…
Skills: HR Shared Services, SAP, SuccessFactors, Data Management, Stakeholder Engagement
Job Description Customer Assistant | Dan Murphy’s | Share your passion Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and…
Skills: Customer Experience, Product Discovery, Storytelling, Stocking Shelves, Responsible Service of Alcohol
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customer…
Looking for Your Next Challenge as a Field Service Technician? Brandt is currently searching for Field Service Technicians to join our Ballarat Service Team. If you are a Heavy Diesel Mechanic looking to work with a glob…
Skills: Heavy Diesel Mechanics, Diagnostic Tools, Fault-finding, Equipment Maintenance, Customer Service
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customer…
Skills: Prospecting, Lead Generation, Relationship Building, Business Development, Communication Skills
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customer…
Skills: Prospecting, Lead Generation, Relationship Building, Business Development, Communication Skills
Focus on training and career progressionBase +Super +Salary packagingHybrid role - lead a team and support clients Ready for the next step in your career in disability, but don’t want to give up time with clients? We hav…
Skills: Team Leadership, Client Relationship Management, Rostering, Case Management, Staff Mentoring
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Full-time
high school
Competitive Remuneration Package, Ongoing Training And Professional Development, Career Advancement Opportunities, Supportive Team Culture, Employee Assistance Program (EAP)
Posted 27d ago
~40 hrs/week
Responsibilities
The Service Writer supports the day-to-day operations of the Service Department by managing work orders from commencement to invoicing. They act as a key liaison between technicians and customers to ensure efficient workshop administration and a positive customer experience.
Requirements
Candidates should have previous experience in administration or customer service and be proficient in Microsoft Office. A high school diploma or relevant experience is desired, along with strong organizational skills and a basic understanding of technical terminology.
Full job description
Looking for Your Next Opportunity?
Our Ballarat branch is seeking a motivated and organised Service Writer to join our Service team. This is a great opportunity for someone who enjoys customer service, administration, and working in a fast-paced environment while building a long-term career with a global industry leader.
What We Offer
Competitive remuneration package
Ongoing training and professional development
Career advancement opportunities within a global organisation
Supportive team culture and collaborative working environment
Stable, long-term career with a growing business
Employee Assistance Program (EAP)
About the Role
As a Service Writer, you will play a key role in supporting the day-to-day operations of the Service Department. Working closely with technicians, customers, and the Service Manager, you'll help ensure workshop administration is completed accurately and efficiently while delivering exceptional customer service.
Key responsibilities include:
Responding to internal and external customer enquiries
Creating and managing service work orders from commencement through to invoicing
Maintaining accurate service records and department documentation
Updating customer and equipment information within company systems
Assisting with technician efficiency reporting
Processing warranty and product improvement program claims
Supporting the Service Department with administrative and operational tasks
Contributing to a positive customer experience and efficient workshop operations
What You'll Bring
Previous administration or customer service experience
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Confidence using Microsoft Office and learning new systems
Ability to prioritise work and meet deadlines in a fast-paced environment
A collaborative, team-focused approach
A general understanding of mechanical or technical terminology is advantageous but not essential
Year 12 completion or relevant experience is desirable
ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW!
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and the industry-leading brand John Deere. We believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.
ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW!
Related keywords
Service WriterWorkshop AdministrationJohn DeereWarranty ClaimsEquipment DealerService RecordsTechnical TerminologyCustomer Relationship ManagementInvoicingOperational Support
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
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Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.
Offices: Highway #1 East, Regina, Saskatchewan S4P 3R8, CA · Hwy #1 East, Regina, Saskatchewan S4P 3R8, CA · 13th Ave. & Pinkie Road, P.O. Box 317, Regina, Saskatchewan S4P 3A1, CA · 19500 N County Road 1425E, Hudson, Illinois 61748, US · 302 Mill Street, Regina, Saskatchewan S4P 3E1, CA
manufacturer of agriculture equipmentfinishing floor solutionsrailmining equipmentand John Deere Construction and Forestry DealerMachinery ManufacturingFarmingIndustrial ManufacturingMechanical EngineeringAgriculture
How many Customer Service & Support jobs are open in Ballarat, Australia right now?
There are currently 32 open customer service & support positions in Ballarat, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ballarat, Australia?
Companies currently hiring include Allstate, Brandt Group of Companies, JB Hi-Fi, Guzman y Gomez Mexican Kitchen, Nick Scali Limited, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ballarat, Australia?
Yes — 6 of the 32 open customer service & support positions offer remote or hybrid work (2 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Ballarat, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.