Amsterdam, North Holland, Netherlands · Hybrid
Customer Journey Expert/Business Analyst for Portfolio Management and Ordering – Tribe Investments NL Are you passionate about investments and want to contribute to our growth ambition? This is your chance! We are lookin…
Skills: Business Analysis, Customer Journey Mapping, Investment Services, Stakeholder Management, Agile Methodology
Amsterdam, North Holland, Netherlands · Hybrid
Help jij mee de toekomst van Payments & Cash Management (PCM) bij ING Business Banking vorm te geven? In deze rol combineer je inhoudelijke expertise met commerciële slagkracht en help je (grote) zakelijke klanten hun Pa…
Skills: Payments & Cash Management, Consultative Selling, Stakeholder Management, Analytical Skills, Client Relationship Management
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Verantwoordelijk zijn voor één van onze filialen. Als jij daaraan toe bent, past de baan van supermarktmanager bij Lidl helemaal bij jou! Als supermarktmanager ben jij voor jouw fi…
Skills: Leadership, Financial Management, Commercial Insight, Operational Management, Team Development
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · Hybrid
Who we are flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide…
Skills: Financial Market Knowledge, Dutch Fluency, English Fluency, Customer Support, Communication Skills
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · On-site
$3k–$3k/mo
Join us to lead our stores & grow our impact About Wakuli We love great coffee. That’s why we’re building an alternative coffee industry that actually works. For both farmers and consumers. How? By working directly with …
Skills: Team Leadership, Operational Management, Staff Coaching, Hiring And Onboarding, Performance Management
Amsterdam, North Holland, Netherlands · On-site
Jouw hart klopt voor de retail en je wilt graag actief betrokken zijn bij de verdere ontwikkeling van ons bedrijf? Onder het merk Circle K bedienen wij gemakswinkels in 400 tankstations in heel Nederland. Word onderdeel …
Skills: Hospitality, Customer Service, Cleaning, Flexibility, Communication Skills
Amsterdam, North Holland, Netherlands · On-site
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our indiv…
Skills: Retail Management, Team Leadership, KPI Management, Customer Service, Staff Training
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · On-site
Wat ga je doen? Als verkoopmedewerker in onze winkel ben jij het eerste aanspreekpunt voor onze klanten, of je nu adviseert over bruingoed, IT/gaming of klein huishoudelijk. Jij helpt klanten bij het vinden van de juiste…
Skills: Customer Service, Retail Sales, Product Advice, Inventory Management, Visual Merchandising
Amsterdam, North Holland, Netherlands · On-site
Wat ga je doen? Als Verkoopmedewerker Telecom bij MediaMarkt heb je zelf invloed op hoeveel je verdient. Hoe meer jij verkoopt, hoe hoger je maandelijkse bonus, zonder plafond. Jij adviseert klanten over de nieuwste smar…
Skills: Sales, Customer Advisory, Telecom Knowledge, Upselling, Target Driven
Amsterdam, North Holland, Netherlands · On-site
$3k–$4k/mo
Heb jij al enkele jaren ervaring als Junior Property Manager en ben jij klaar voor de volgende stap binnen vastgoedmanagement? Als Junior/Medior Property Manager bij REBO Vastgoed Groep in Amsterdam krijg je veel verantw…
Skills: Property Management, Portfolio Management, Relationship Management, Financial Management, Debtor Management
Amsterdam, North Holland, Netherlands · On-site
$3k–$4k/mo
Dit ga je doen Begin jij de dag het liefst met je favoriete beautyvlogger of een snelle make-up tutorial? En ben je voor je het weet ’25 Advanced Luminizing Secrets’ verder? Bij ICI PARIS XL zoeken we een filiaalmanager …
Skills: Store Management, Team Leadership, Coaching, Staff Motivation, Beauty Consulting
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · On-site
Bij Lidl verdien jij elke dag het beste Ervaring opdoen met het managen van één van onze winkels en jezelf ontwikkelen. Als je daar aan toe bent, dan past de baan van plaatsvervangend supermarktmanager bij Lidl helemaal …
Skills: Personnel Planning, Team Leadership, Data Analysis, Problem Solving, Customer Service
Amsterdam, North Holland, Netherlands · On-site
$14/hr–$14/hr
WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION? JOIN US AS FOOD & BEVERAGE ATTENDANT ABOUT HOLIDAY INN EXPRESS At Holiday Inn Express hotels we keep it simple and smart. As IHG's biggest hotel brand, we’re th…
Skills: Customer Service, Food And Beverage Service, Communication Skills, English Fluency, Hospitality Management
Amsterdam, North Holland, Netherlands · On-site
Bar en Bediening medewerker Waterfront Shake things up als Medewerker Bediening bij Waterfront Amsterdam CS! Ben jij klaar voor een baan waar gastvrijheid, bier en gezelligheid samenkomen Als Medewerker Bediening maak ji…
Skills: Hospitality, Customer Service, Drink Preparation, Cashier Operations, Multilingual Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role is responsible for designing, maintaining, and improving end-to-end investment customer journeys across a shared platform. This includes translating roadmaps into deliverables, managing stakeholders, and ensuring scalable technical standards for investment products.
Candidates must have at least 5 years of industry experience with a deep understanding of complex financial instruments and a digital-first mindset. Strong analytical skills and the ability to bridge the gap between business needs and IT implementation are essential.
Are you passionate about investments and want to contribute to our growth ambition? This is your chance! We are looking for a senior CJE/ Business Analyst for our shared platform who wants to take on the challenge to make our platform ready for the next steps. Our shared platform spans from our back-end system Europort, which is responsible for the investment transactions and account management, to the mobile banking app and web application where clients can manage their personal investments.
The team
You will be joining the Investment Services team, part of ING’s broader Global Investments Tribe within Retail. We are a relatively new and fast-growing team with a strong sense of ownership and a clear focus on delivery. The culture is entrepreneurial, hands-on, and collaborative, with a real “make it happen” mindset.
At the core of our work is the customer journey. We design and build end-to-end investment flows that aim to deliver a seamless and intuitive experience for our customers. At the same time, we operate with a global mindset, creating scalable solutions and features that can be rolled out across multiple markets.
The team brings together diverse roles and backgrounds, united by a shared drive to improve customer satisfaction and deliver tangible results. There is a strong team spirit, an open and friendly atmosphere, and a genuine sense of enjoyment in what we build together.
Roles and responsibilities
You work together in an international team with other Customer Journey Experts, front-end and back-end developers, both onside and offshore. Together with your team you are end to end responsible for maintaining, improving and rebuilding the journeys in the scope of your squad.
Examples of activities you do in your squad:
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. You
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:
About us
Curious about how ING empowers people and businesses to move forward?
Discover what we do and what we can offer you.
Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have.
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
Offices: Bijlmerdreef 106, Amsterdam, North Holland 1102 CT, NL
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