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Customer Service & Support Jobs in Maastricht, Netherlands (Now Hiring) — 50 open

Eurofins Viracor logoEurofins Viracor

Head of IT/Senior IT Business Partner

Maastricht, Limburg, Netherlands · On-site

Senior+

Company Description Do you enjoy being on the move, supporting colleagues across different locations, and solving technical challenges? Join our IT team as Head of IT/Senior IT Business Partner and help keep the technolo…

Skills: IT Field Service, Desktop Support, IT Business Partnering, Windows OS, Hardware Troubleshooting

Maastricht University | Faculty of Health, Medicine and Life Sciences

Medewerker Functioneel Beheer Canvas

Maastricht, Limburg, Netherlands · Hybrid

$4k–$5k/mo

Mid level

Welkom bij de Universiteit Maastricht! Wil jij bijdragen aan toekomstbestendig onderwijs? Krijg je energie van het verbeteren van digitale dienstverlening en help je collega's graag om het beste uit digitale onderwijssys…

Skills: Functional Management, Canvas LMS, Information Management, User Support, Process Improvement

Ace & Tate logoAce & Tate

Verkoopmedewerker

Maastricht, Limburg, Netherlands · On-site

Entry level$16M raised

Beschrijving van het bedrijf Hoi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. Wij zoeken een Verkoopmedewerker in LOCATION STREET NAME, NUMBE…

Skills: Customer Service, Style Advice, Optical Knowledge, Frame Adjustment, Lens Grinding

BESTSELLER logoBESTSELLER

Apply for Job

Maastricht, Limburg, Netherlands · On-site

Entry level

Verkoopmedewerker – VILA Maastricht Weekendhulp VILA IS LOOKING FOR YOU! Ben jij klaar om jouw gevoel voor stijl én service in te zetten in een winkel waar fashion en beleving centraal staan? Als Verkoopmedewerker bij VI…

Skills: Customer Service, Fashion Styling, Sales, Trend Awareness, Teamwork

Envida logoEnvida

Medewerker gastenservice bij Grubbeveld

Maastricht, Limburg, Netherlands · On-site

$2k–$3k/mo

Entry level

Ben jij een gastvrije en energieke collega die bewoners en bezoekers een warm welkom bezorgt? Heb jij oog voor detail, een passie voor service en een hart voor de ouderenzorg? Dan is deze functie als medewerker gastenser…

Skills: Hospitality, Customer Service, Food and Beverage Service, Hygiene Standards, Elderly Care

Envida logoEnvida

Medewerker gastenservice bij De Mins

Maastricht, Limburg, Netherlands · On-site

$3k–$3k/mo

Entry level

Ben jij een gastvrije en energieke collega die bewoners en bezoekers een warm welkom bezorgt? Heb jij oog voor detail, een passie voor service en een hart voor de ouderenzorg? Dan is deze functie als medewerker gastenser…

Skills: Hospitality, Customer Service, Food and Beverage Service, Hygiene Standards, Elderly Care

Nordson Corporation logoNordson Corporation

HR Representative - Italian and French

Maastricht, Limburg, Netherlands · Remote OK

Mid level$1.4B raised

Nordson, a global leader in precision technology, is seeking a highly motivated and talented HR Representative - Italian and French to join our international HR Services EMEA team from Italy - remote based. We are commit…

Skills: Italian Proficiency, French Proficiency, English Proficiency, HR Operations, Case Management

Mollie logoMollie

Business Support Specialist - Dutch

Maastricht, Limburg, Netherlands · On-site

Entry level$928M raised

Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than …

Skills: Dutch Fluency, English Fluency, Customer Support, Problem Solving, Communication

Basic-Fit logoBasic-Fit

Gastvrouw / Gastheer Bijbaan

Maastricht, Limburg, Netherlands · On-site

Entry level$721M raised

Ben jij die vriendelijke, behulpzame en betrokken gastvrouw / gastheer die graag de leden verwelkomt? Heb jij oog voor service en gastvrijheid, en vind je het belangrijk om de club netjes opgeruimd en schoon te houden vo…

Skills: Customer Service, Hospitality, Facility Maintenance, Sales, Communication

Maastricht UMC+ logoMaastricht UMC+

Polikliniekmedewerker poli Interne Geneeskunde

Maastricht, Limburg, Netherlands · On-site

$3k–$4k/mo

Mid level

Wat ga je doen? Wil jij meebouwen aan de polikliniek van de toekomst? Wil jij werken in een afwisselende functie waarin je écht het verschil maakt voor patiënten én zorgprofessionals? Op de polikliniek Interne Geneeskund…

Skills: Patient Coordination, Appointment Scheduling, Medical Administration, EPIC Software, Prioritization

Maastricht UMC+ logoMaastricht UMC+

Polikliniekmedewerker poli Interne Geneeskunde

Maastricht, Limburg, Netherlands · On-site

$3k–$4k/mo

Mid level

Wat ga je doen? Wil jij meebouwen aan de polikliniek van de toekomst? Wil jij werken in een afwisselende functie waarin je écht het verschil maakt voor patiënten én zorgprofessionals? Op de polikliniek Interne Geneeskund…

Skills: Appointment Scheduling, Patient Coordination, Medical Administration, EPIC Software, Prioritization

Eurofins Viracor logoEurofins Viracor

IT Field Service Engineer

Maastricht, Limburg, Netherlands · On-site

Mid level

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…

Skills: Windows Environment, Hardware Troubleshooting, Intune, SCCM, Laptop Imaging

Fossil Group, Inc. logoFossil Group, Inc.

Sales Associate Fossil - Bijenkorf Maastricht - 8/16u

Maastricht, Limburg, Netherlands · On-site

Entry level$150M raised

Who We Are At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven …

Skills: Customer Relationship Management, Product Knowledge, Storytelling, KPI Management, Visual Merchandising

Maastricht UMC+ logoMaastricht UMC+

Polikliniekmedewerker poli Dermatologie

Maastricht, Limburg, Netherlands · On-site

$3k–$4k/mo

Entry level

Wat ga je doen? Als administratief medewerker draag je zorg voor een goede doorstroom van het poliklinische spreekuur en ben je verantwoordelijk voor de bijbehorende administratieve werkzaamheden. Je voert taken uit aan …

Skills: Administrative Support, Appointment Scheduling, Patient Communication, Medical Terminology, Proactive Problem Solving

Maastricht UMC+ logoMaastricht UMC+

Polikliniekmedewerker poli Dermatologie

Maastricht, Limburg, Netherlands · On-site

$3k–$4k/mo

Entry level

Wat ga je doen? Als Polikliniekmedewerker draag je zorg voor een goede doorstroom van het poliklinische spreekuur en ben je verantwoordelijk voor de bijbehorende administratieve werkzaamheden. Je voert taken uit aan de c…

Skills: Appointment planning, Patient communication, Administrative support, Back office operations, Proactive approach

Maastricht UMC+ logoMaastricht UMC+

Polikliniekmedewerker poli Dermatologie

Maastricht, Limburg, Netherlands · On-site

$3k–$4k/mo

Entry level

Wat ga je doen? Als Polikliniekmedewerker draag je zorg voor een goede doorstroom van het poliklinische spreekuur en ben je verantwoordelijk voor de bijbehorende administratieve werkzaamheden. Je voert taken uit aan de c…

Skills: Appointment Scheduling, Patient Communication, Administrative Support, Medical Terminology, Proactive Problem Solving

H&M Group logoH&M Group

Store Manager Trainee – Omgeving Limburg (38 uur)

Maastricht, Limburg, Netherlands · On-site

Mid level$1.1B raised

Functieomschrijving WAT JE GAAT DOEN Als Store Manager Trainee word je stap voor stap geïntroduceerd in het leidinggeven aan een winkel. Je leert hoe je een gemotiveerd team aanstuurt, een inspirerende klantbeleving creë…

Skills: Team Leadership, Retail Management, Customer Experience, Sales Analysis, Operational Planning

Sligro Food Group logoSligro Food Group

Bijbaan Geschenken | Sligro | Maastricht

Maastricht, Limburg, Netherlands · On-site

Entry level

Bijbaan Geschenken / Tintelingen Maastricht Zoek jij een leuke bijbaan waarin je creatief bezig bent én veel contact hebt met klanten? Dan is dit misschien iets voor jou. Wat ga je doen? Als hulpkracht op de afdeling Ges…

Skills: Customer Service, Sales, Advising, Order Organization, Quotation Preparation

PVH Corp. logoPVH Corp.

Sales Advisor (16 hours), Tommy Hilfiger/Calvin Klein - De Bijenkorf - Maastricht

Maastricht, Limburg, Netherlands · On-site

Entry level$250M raised

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with…

Skills: Customer Service, Communication Skills, Sales Advising, Retail Operations, Stock Room Maintenance

Change logoChange

Klantenservice medewerker B2B- Marktplaats(Juni)

Maastricht, Limburg, Netherlands · On-site

$16/hr–$16/hr

Mid level

Functieomschrijving Jij helpt zakelijke klanten van Marktplaats.nl optimaal gebruik te maken van hun marktplaats account. Als Zakelijke Klantadviseur sta je klaar om de ondernemers te helpen met al hun vragen, neemt eige…

Skills: B2B Customer Service, Sales, Dutch Fluency, Account Management, Problem Solving

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Showing 1–20 of 50

Eurofins Viracor logo

Head of IT/Senior IT Business Partner

Eurofins Viracor

Maastricht, Limburg, Netherlands • On-site

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Senior+

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  • Full-time, Contract
  • Competitive Salary, Company Car, 26 Holiday Days
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Deliver hands-on IT support for end-user computing and laboratory equipment across Benelux and France. Manage site-based deployments, technology refreshes, and ensure operational compliance within forensic services.

Requirements

Requires over 10 years of experience in IT field service or desktop support, with a preference for 3+ years as an IT Business Partner. Must possess a European driving license and strong technical knowledge of Windows environments and hardware troubleshooting.

Full job description

Company Description

Do you enjoy being on the move, supporting colleagues across different locations, and solving technical challenges? Join our IT team as Head of IT/Senior IT Business Partner and help keep the technology behind critical forensic services running smoothly across our sites in the Benelux and France.

Job Description

The Head of IT/Senior IT Business Partner is responsible for delivering high-quality, hands-on IT support services to users across the Benelux and France Eurofins Forensic Services locations.

The role ensures end user computing, laboratory IT equipment, and site-based technology operate reliably, securely, and in line with operational and compliance requirements.

In addition to day to day support activities, the role contributes to IT projects by supporting:

- Site-based deployments

- Technology refresh programmes and upgrades

- Operational change initiatives

You will be working closely with the Lead IT Field Support Engineer, different Infrastructure teams, and project stakeholders.

As a  Head of IT/Senior IT Business Partner you will plan, prioritize and help ensure projects are delivered smoothly with minimal disruption to forensic operations.

Through professional service delivery, adherence to standards, and a customer focused approach, this role supports stable forensic operations and the successful adoption of new and improved IT services.

 

What you will be doing, but not limited to;

Field Support & End‑User Services

  • Provide on‑site IT support for desktops, laptops, peripherals, and specialist laboratory devices.
  • Resolve incidents and service requests efficiently in line with agreed SLA's.
  • Install, configure, maintain, and replace IT hardware and software.
  • Support user account setup, access requests, and device onboarding.

Incident & Request Management

  • Diagnose and troubleshoot technical issues across hardware, software, and connectivity.
  • Escalate complex or unresolved issues to the Lead IT Field Support Engineer or Infrastructure teams as appropriate.
  • Support Priority 1 and Priority 2 incidents when required, including out‑of‑hours support where agreed.

Site & Operational Support

  • Provide IT support for forensic laboratories, ensuring minimal disruption to operational activities.
  • Assist with IT rollouts, refresh programmes, and site‑based changes.
  • Support basic network tasks at site level (patching, connectivity checks, device swaps).

SOP & Knowledge Contribution

  • Follow documented SOP's and standard working practices.
  • Contribute to Knowledge Base articles and documentation to support service improvement and consistency.
  • Maintain accurate records of work carried out through ticketing and asset systems.

Asset & Compliance Management

  • Manage IT assets throughout their lifecycle, including deployment, tracking, and disposal.
  • Ensure adherence to Eurofins security policies, data protection, and compliance requirements.
  • Support audit activities where required, including evidence gathering and validation.

Customer & Stakeholder Engagement

  • Deliver a professional, customer‑focused service to laboratory staff and business users.
  • Communicate clearly with users regarding progress, resolution, and next steps.
  • Build positive working relationships with site staff and IT colleagues.

On Call & Out of Hours Support

  • Participate in the IT Infrastructure on call rotation, providing out of hours and emergency on site or remote support as required to maintain service continuity and meet Priority 1 and Priority 2 incident response targets.

 

Qualifications

What we think is needed to be successful in this role:​​​​​

  • 10+ years of experience in an IT Field Service, Desktop Support, or similar end user support role. Preferably 3+ years of experience as a IT Business Partner.
  • Strong working knowledge of:
    • Windows desktops and laptops
    • Common end user applications and peripherals
    • Hardware break/fix and troubleshooting
  • Good customer service and communication skills.
  • Ability to work independently across multiple sites.
  • Organised, reliable and detail oriented.
  • Ability to work under pressure.
  • European driving license (and the ability to travel between sites).

Which qualifications are a plus:

  • Experience supporting laboratory, forensic, healthcare, or other regulated environments.
  • Knowledge of ITIL based service management practices.
  • Experience with asset management and ticketing systems.
  • Relevant IT certifications or technical training.

Additional Information

What can you expect of us:

  • A competitive salary and benefits based on knowledge and experience.
  • A 1-year contract with the intention to extend.
  • A company car to travel between locations
  • 26 holiday days

 

About Eurofins TMFI

Eurofins The Maastricht Forensic Institute (Eurofins TMFI) is the Dutch branch of Eurofins Forensic Services and part of a network of more than 1,500 forensic professionals. Eurofins TMFI provides forensic services to the police, the Public Prosecution Service, and the judiciary.

Eurofins Forensic Services operates across multiple locations and is rapidly developing. The main forensic laboratory is based in Maastricht.

In addition to delivering forensic services fully performed in the Netherlands—such as forensic DNA analysis and forensic medical examinations, Eurofins TMFI also acts as a managed service provider, offering services from other Eurofins Forensics laboratories and (international) partners to the Dutch criminal justice chain.

Eurofins TMFI is a relatively small but fast-growing organization within the wider Eurofins network. The dynamic team currently consists of approximately 70 ambitious professionals and is strongly focused on supporting the Dutch criminal justice system with innovative, flexible, and customer-oriented solutions.

 

Interested?

Does this vacancy sound like the right fit for you? Then we would love to receive your cv even if you are not sure you fully meet all the requirements. We are happy to explore your potential together.

Do you have any questions? Feel free to contact Estrella Wielinga at , she would be happy to tell you more.

 

We can not provide a VISA sponsorship for this role.

Related keywords

Forensic ServicesEnd User ComputingLaboratory ITSOPITILAsset Lifecycle ManagementWindows DesktopHardware Break/FixSLAInfrastructure SupportTicketing SystemsData ProtectionComplianceField Support

About Eurofins Viracor

LinkedInVisit site

Get results faster, when it matters most.

Industry
Medical and Diagnostic Laboratories
Company size
201-500 employees
Headquarters
Lenexa, Kansas
LinkedIn followers
7,545

It’s so much more than a specimen. It's a life. With over 30 years of specialized expertise in infectious disease, immunology, transplant, and allergy testing for immunocompromised and critical patients, Eurofins Viracor is committed to helping medical professionals, transplant teams, reference labs and biopharmaceutical companies get results faster, when it matters most. Eurofins Viracor is passionate about providing timely, actionable test results, never losing sight of the connection between the testing we perform and the patients our results ultimately serve. Find out more by visiting us at www.eurofins-viracor.com/clinical Eurofins Viracor is an equal opportunity employer.

Offices: 18000 W 99th St, Lenexa, Kansas 66219, US

Infectious Disease Testing & Immune DisordersAllergy & Hypersensitivity TestingTransplantBioPharma & Clinical TrialsDiagnostic Testing for CriticalImmunocompromised PatientsKidney Kidney TestingSolid Organ Transplantand CMV T-Cell
View all jobs at Eurofins Viracor

Frequently asked questions

How many Customer Service & Support jobs are open in Maastricht, Netherlands right now?

There are currently 50 open customer service & support positions in Maastricht, Netherlands listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Maastricht, Netherlands?

Companies currently hiring include AS Watson, Maastricht UMC+, BESTSELLER, MediaMarktSaturn, Envida, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Maastricht, Netherlands?

Yes — 3 of the 50 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).

How do I apply for Customer Service & Support jobs in Maastricht, Netherlands?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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