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$35k–$50k/yr
Full-time
Posted 16d ago
~40 hrs/week
Responsibilities
The role focuses on creating high-converting copy across the entire customer journey, including landing pages, CRM flows, and ad campaigns. It involves building a repeatable content experimentation system using A/B tests and analytics to drive measurable revenue growth.
Requirements
Candidates need at least 3 years of experience in a content role, preferably within a tech startup or product company. Proven ability to translate complex legal or financial products into clear, action-oriented copy is essential.
Full job description
AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey.
Words move people - and at AirHelp, your words will move millions of travellers from doubt to action. We're looking for someone who treats copy as a growth lever, not decoration: someone who can turn a confusing insurance product into three sentences that make a stressed traveller click "yes." You'll have real ownership over content that touches every part of our funnel, across 35 markets, with the data and experimentation culture to prove your work actually works.
If you've ever rewritten a sentence eleven times because the tenth version converted at 4% and you knew you could get to 6% - this is your kind of place. You'll work shoulder-to-shoulder with marketing, CRM, product, and design teams who care as much about the "why" behind a headline as the headline itself, and you'll have the platform to see your writing turn into measurable revenue, not just praise in a Slack channel.
Location: Hybrid - Barcelona or Berlin
Salary ranges:
Barcelona 35 000-45 000 Euro gross/annually
Berlin 40 000-50 000 Euro gross/annually
What you'll drive
Own high-converting copy across the full customer journey - landing pages, CRM flows, ad campaigns, video scripts, SEO content, case studies, and in-app messaging
Turn dense, technical, legal, and financial product features into copy so clear it accelerates decisions instead of stalling them
Build and run a repeatable content experimentation system - A/B tests, heatmaps, and analytics that tell you what's actually working, not what sounds good in a meeting
Partner directly with CRM and B2B teams to localize and scale messaging across 35 markets without losing the voice that makes it convert
Bring AI into your daily workflow as a force multiplier - for ideation speed, quality control, and staying ahead of content trends, not as a replacement for craft
Show up in workshops and critique sessions ready to defend your choices, take feedback without ego, and push your collaborators to raise their bar too
What you'll deliver in your first 12 months
Lift conversion rates across organic and paid channels by at least 20% through optimized landing pages, ad copy, and targeted campaigns
Ship a steady stream of high-performing content assets directly tied to lead generation and revenue, not just publishing volume
Build a living testing repository — every experiment, every result, every learning in one place, actively shaping what you write next
Establish a repeatable experimentation framework that improves content performance month over month, with results you can point to
What sets you apart
You've spent at least 3 years in a content role (ideally at a tech startup/scaleup or fast-moving product company) where you learned to write under real market pressure
You've taken a content project from blank page to measurable revenue impact, and you can show us the proof
You've turned genuinely complicated products (legal, financial, technical) into copy that makes people want to act - and you know the difference between clever and clear
You treat feedback as fuel, not friction - you want your work scrutinized, and you're just as comfortable pushing back on a brief that doesn't hold up
You think like a project owner, not a task-taker - you don't wait for direction when you can see a better test to ru
Why AirHelp
At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 3 million passengers in receiving their rightful compensation, and we've protected over 12 million travelers through our membership program, AirHelp+. With a global team of over 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA.
And there's more! AirHelp isn't just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals.
Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!
Related keywords
Conversion RateLanding PagesCRMSEOA/B TestingHeatmapsAnalyticsAILead GenerationTravel TechContent ExperimentationB2B MessagingCopywritingGrowth Lever
AirHelp is the world’s largest organization specializing in air passenger rights.
We are here to help.
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2013
Headquarters
Berlin, Berlin
LinkedIn followers
54,391
Total funding
$12M
Since AirHelp was founded in 2013, we’ve helped millions of people get paid compensation for their delayed or canceled flights. We’re proud of our excellent rating from hundreds of thousands of reviews on Trustpilot, and our status as the No.1 worldwide for flight compensation.
We make claiming compensation easy for travelers who are unsure of their rights and lack the time or expertise to embark on the claims process alone. Great people and smart tech help us build a seamless customer journey and ensure that we're at the top of our game with an incredible success rate.
Our annual membership service AirHelp+ has had millions of purchases. It offers members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible.
Our global team of over 400 provides 24/7 support to our customers in 19 languages. This, combined with the local knowledge from our network of over 50 law firms–the largest network in the world specializing in air passenger rights–makes us uniquely placed to help air passengers anywhere, anytime.
What’s more? We’re so proud of our status as a Most Loved Workplace, a prestigious award that underscores our dedication to prioritizing well-being, as well as cultivating a working environment that encourages personal growth and ownership. We ranked 21st on Newsweek’s list of the Most Loved Workplaces 2024. We also received additional awards for being a Most Loved Workplace for women, the LGBTQ+ community, and young professionals, meaning that AirHelp isn’t just a great place to work, but a truly lovable one. 🎉
For privacy details, visit: www.airhelp.com/en-int/privacy/
Offices: c/o WeWork, Warschauer Platz, 11-13, Berlin, Berlin 10245, DE
Air passenger rightsDelayed flight compensationTravel Techand InsuranceAir TransportationDocument ManagementLegalProfessional ServicesInternet
How many Creative & Media jobs are open in Barcelona, Spain right now?
There are currently 511 open creative & media positions in Barcelona, Spain listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Creative & Media roles in Barcelona, Spain?
Companies currently hiring include Gameloft, Scopely, Omnicom Health, Xbox Media Solutions (Formerly Activision Blizzard Media), Publicis Groupe Holdings B.V., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Creative & Media jobs in Barcelona, Spain?
Yes — 370 of the 511 open creative & media positions offer remote or hybrid work (66 remote, 304 hybrid).
How do I apply for Creative & Media jobs in Barcelona, Spain?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.