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Jobs at bsport (Now Hiring) — 15 open

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AI & Automation Specialist Internship

Barcelona, Catalonia, Spain · Hybrid

Entry level

Start date: ASAP Based in Barcelona, hybrid model. We're looking for a driven and enthusiastic student to built to scale the productivity of our CS teams through smart processes, automation, and the thoughtful integratio…

Skills: AI Tool Integration, Process Automation, CRM Management, Prompt Engineering, Change Management

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Mobile App Project Manager Internship

Barcelona, Catalonia, Spain · Hybrid

Entry level

Start date: ASAP Based in Barcelona, hybrid model. We're looking for a driven and enthusiastic student to own a portfolio of clients and be directly accountable for guiding each through the entire pipeline to launch on b…

Skills: Pipeline Management, iOS App Submission, Android App Submission, Client Relationship Management, Technical Troubleshooting

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Sales Development Representative (Spanish market)

Barcelona, Catalonia, Spain · Hybrid

Entry level

bsport is looking for its future Sales Development Representative for the Spanish market. If you’re excited to join a fast-moving, mission-driven startup and help shape the future of wellness tech, we’d love to meet you!…

Skills: Cold Calling, Email Outreach, Lead Qualification, Prospecting, CRM

bsport logobsport

Sales Development Representative (Spanish market)

Barcelona, Catalonia, Spain · Hybrid

Entry level

bsport is looking for its future Sales Development Representative for the Spanish market. If you’re excited to join a fast-moving, mission-driven startup and help shape the future of wellness tech, we’d love to meet you!…

Skills: Cold Calling, Email Outreach, Lead Qualification, Prospecting, CRM

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Technical Program Manager

Barcelona, Catalonia, Spain · Hybrid

Mid level

We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline opera…

Skills: Technical Program Management, API Understanding, Integration Management, Development Workflows, UX Affinity

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Senior Applied Scientist

Paris, Ile-de-France, France · Hybrid

Senior

We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline opera…

Skills: Machine Learning, Python, Recommendation Systems, Personalization, Embeddings

bsport logobsport

Senior Fullstack Engineer- Booking team

Paris, Ile-de-France, France · Hybrid

Senior

We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline opera…

Skills: Python, Django, ReactJS, Microservices, Event-Driven Architecture

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Account Manager SMB Spanish & English bilingual

Barcelona, Catalonia, Spain · Hybrid

Mid level

We're hiring an Account Manager SMB Spanish & English bilingual Empower fitness and wellness businesses to succeed through technology, driving customer retention, engagement, and expansion at scale. At bsport, we're on a…

Skills: Account Management, Spanish Fluency, English Fluency, Data Analysis, CRM Discipline

bsport logobsport

Account Manager SMB Spanish & English bilingual

Barcelona, Catalonia, Spain · Hybrid

Mid level

We're hiring an Account Manager SMB Spanish & English bilingual Empower fitness and wellness businesses to succeed through technology, driving customer retention, engagement, and expansion at scale. At bsport, we're on a…

Skills: Account Management, Spanish Fluency, English Fluency, Data Analysis, CRM Discipline

bsport logobsport

Lead Design System Engineer

Paris, Ile-de-France, France · Hybrid

Mid level

We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline opera…

Skills: React, TypeScript, Design Systems, CSS, Web Components

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Head of Growth Marketing

Barcelona, Catalonia, Spain · Hybrid

Senior

Location: Barcelona Reports to: Chief Marketing Officer Bsport is the world’s leading management platform for boutique fitness and wellness studios. Trusted by 3,000+ studios worldwide, bsport helps studios manage bookin…

Skills: Growth Marketing, Demand Generation, Performance Marketing, Paid Acquisition, SEO

bsport logobsport

Head of Growth Marketing

Barcelona, Catalonia, Spain · Hybrid

Senior

Location: Barcelona Reports to: Chief Marketing Officer Bsport is the world’s leading management platform for boutique fitness and wellness studios. Trusted by 3,000+ studios worldwide, bsport helps studios manage bookin…

Skills: Growth Marketing, Demand Generation, Performance Marketing, Paid Acquisition, SEO

bsport logobsport

French SDR end-of studies-internship

Barcelona, Catalonia, Spain · Hybrid

Entry level

Start date: asap Internship 5-6 months - University agreement required We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners …

Skills: SaaS Sales, Lead Qualification, CRM Management, HubSpot, Inbound Sales

bsport logobsport

Lead Design System Engineer

Barcelona, Catalonia, Spain · Hybrid

Senior

We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline opera…

Skills: React, TypeScript, CSS, Design Systems, Web Components

bsport logobsport

AI Senior Product Manager

Paris, Ile-de-France, France · Hybrid

Senior

We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline opera…

Skills: Product Strategy, AI Product Management, B2B SaaS, Data Analytics, Machine Learning

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AI & Automation Specialist Internship

bsport

Barcelona, Catalonia, Spain • Hybrid

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Entry levelHybrid · 4 days in office

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  • Internship
  • postgraduate degree
  • Vibrant Office In Passeig De Gracia, Free Drinks And Snacks, Hybrid Working Model, International Team
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Deploy AI initiatives and automation tools to increase the productivity of Customer Success teams across the post-sale journey. Lead end-to-end projects from scoping to rollout while optimizing CS workflows and data quality.

Requirements

Seeking a Master's level student for a 6-month end-of-studies internship with a strong interest in AI tools like ChatGPT or Claude. Requires an analytical mindset, excellent organizational skills, and fluency in English.

Full job description

Start date: ASAP
Based in Barcelona, hybrid model.


We're looking for a driven and enthusiastic student to built to scale the productivity of our CS teams through smart processes, automation, and the thoughtful integration of AI across the post-sale customer journey.

At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

bsport is scaling fast, and so is the complexity of our Customer Success operations. We're looking for a CS AI Enablement Specialist to join on a 6-month internship and help us turn our growing CS motion into a sharper, more data-driven, more AI-augmented machine.

The role:

Your main ownership will be to deploy a portfolio of AI initiatives that increase the productivity of our Customer Success teams — across onboarding, account management, support, renewals, and health monitoring. You'll work hands-on with our CS and operations tech stack, and you'll lead small-to-mid-sized projects end-to-end — from scoping to rollout to adoption.


1. CS AI enablement

  • Identify, test, and deploy AI tools across the CS workflow (onboarding, account reviews, support triage, churn-risk detection, renewal prep, CS reporting).

  • Integrate AI capabilities directly into the CS tooling and CRM via native features, connectors, or lightweight automations — turning AI into a default layer of the CSM's daily experience, not a side tool.

  • Build and maintain prompt libraries, playbooks, and internal documentation to help CSMs and support agents leverage AI in their day-to-day.

  • Measure adoption and impact: define KPIs for AI-enabled workflows and report progress to CS and StratOps leadership.

  • Stay on top of new AI tools and evaluate them against bsport's needs and stack.

2. CS productivity, process & change management

  • Map the highest-effort, lowest-value tasks across the CS lifecycle and target them for automation or AI augmentation.

  • Improve data quality and consistency across CS systems: account health signals, lifecycle stages, usage data, enrichment.

  • Partner with CSMs and Support to streamline recurring workflows (QBR prep, health scoring, ticket deflection, knowledge base) and reduce manual overhead.

  • Lead small-to-mid-sized cross-functional projects end-to-end: scoping, planning, stakeholder alignment, rollout, adoption tracking.

  • Own the design and maintenance of the CS workflows that support these initiatives — building automations as part of the broader process change.

  • Document processes clearly so they can be understood, reused, and improved by the wider team.

  • Drive change management when new tools or workflows are introduced: training, communication, feedback loops, troubleshooting.

  • Track and report on productivity and CS efficiency metrics, and collaborate with CS managers, StratOps, Product, and Data to keep initiatives aligned with business priorities.

This is a role for someone who is curious about AI tools, rigorous about process, and energized by the idea of changing how a CS team works on a daily basis.

You would be great fit if you have:

  • End-of-studies internship profile (Master's level preferred), looking for a final 6-month placement.

  • Strong interest in AI tools and how they can transform operational workflows; ideally already hands-on with tools like ChatGPT, Claude, or similar.

  • Solid understanding of CRM / CS tooling logic.

  • Excellent organizational skills: you can manage multiple workstreams in parallel without dropping the ball.

  • Strong written communication — you can document a process so cleanly that someone else can run it without asking questions.

  • Analytical mindset: comfortable working with data, building simple reports, and drawing conclusions from numbers.

  • Fluent in English; additional European languages are a plus.

The benefits:
🌅 Vibrant office in Passeig de Gracia, Barcelona, with free drinks and snacks.
💻 Hybrid working model: 1 remote day per week
💳 1000€ /monthly
🌍 A diverse, collaborative workplace - join an international team!

The hiring process:

  1. Discovery call with Charlotte, Talent Acquisition (30 min)

  2. Interview with Max, Business Analyst Manager (30 min)

  3. Interview with Taninna, our Head of Customers and Growth (30 min)

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

See you 👋🏼

Related keywords

AIAutomationCustomer SuccessCRMChatGPTClaudePrompt LibrariesKPIsStratOpsQBRHealth ScoringTicket DeflectionKnowledge BaseChange ManagementWellness IndustrySaaS

About bsport

LinkedInVisit site

Let's elevate your studio!

Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2018
Headquarters
Paris, Île-de-France
LinkedIn followers
31,100

The intelligent platform behind boutique fitness and wellness studios bsport is the world’s leading boutique fitness management platform. Behind every growing boutique studio, there’s a founder juggling hundreds of small details every day. bsport shares the load. It powers boutique studios behind the scenes, bringing operations and decisions into one place. With focused AI built in, bsport automates, adapts and guides at every stage, while keeping founders in control. We help boutique studios: → Bring more members through the door → Keep members engaged and coming back → Understand what drives revenue and retention → Manage teams, schedules and daily operations → Grow from one studio to a multi-location brand Today, bsport supports 3,000+ partners across 40+ countries and a growing community of 600,000+ members. With teams in Barcelona, Paris and beyond, we combine market-leading technology with local, multi-language support from people who truly ‘get’ boutique fitness. Why join bsport We’re a team of 200+ people on a mission to help studios grow stronger from the inside out. Backed by a €30M Series B and recognised in the Financial Times 1000 and Tech 500, we’re growing fast and hiring across teams. Join us!

Offices: 30-32, Boulevard de Sébastopol, Paris, Île-de-France 75004, FR · Passatge de Tasso, Barcelona, Catalonia 08009, ES

Fitness Club Management SoftwareBusiness managementMembership managementGym & Studio Management SoftwareBranded Mobile AppsCustomer Relationship ManagementOnline & Mobile BookingOnline SchedulingFitness StudioYoga
View all jobs at bsport

About bsport

LinkedInVisit site

Let's elevate your studio!

Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2018
Headquarters
Paris, Île-de-France
LinkedIn followers
31,100

The intelligent platform behind boutique fitness and wellness studios bsport is the world’s leading boutique fitness management platform. Behind every growing boutique studio, there’s a founder juggling hundreds of small details every day. bsport shares the load. It powers boutique studios behind the scenes, bringing operations and decisions into one place. With focused AI built in, bsport automates, adapts and guides at every stage, while keeping founders in control. We help boutique studios: → Bring more members through the door → Keep members engaged and coming back → Understand what drives revenue and retention → Manage teams, schedules and daily operations → Grow from one studio to a multi-location brand Today, bsport supports 3,000+ partners across 40+ countries and a growing community of 600,000+ members. With teams in Barcelona, Paris and beyond, we combine market-leading technology with local, multi-language support from people who truly ‘get’ boutique fitness. Why join bsport We’re a team of 200+ people on a mission to help studios grow stronger from the inside out. Backed by a €30M Series B and recognised in the Financial Times 1000 and Tech 500, we’re growing fast and hiring across teams. Join us!

Offices: 30-32, Boulevard de Sébastopol, Paris, Île-de-France 75004, FR · Passatge de Tasso, Barcelona, Catalonia 08009, ES

Fitness Club Management SoftwareBusiness managementMembership managementGym & Studio Management SoftwareBranded Mobile AppsCustomer Relationship ManagementOnline & Mobile BookingOnline SchedulingFitness StudioYoga
View all jobs at bsport

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