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Mid level
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Full-time
postgraduate degree
Competitive salary, Mobility allowance, Lease car option, NS Business Card, Travel expenses reimbursement, 26 vacation days
Posted 1d ago
~40 hrs/week
Responsibilities
Lead customer experience, MarTech, and AI transformation programs while bridging business strategy with technical execution. Manage commercial engagements, coach multidisciplinary teams, and drive innovation to deliver measurable business outcomes.
Requirements
Requires 8-10+ years of experience in CX, MarTech, or digital transformation and a Master's degree in a relevant field. Candidates must demonstrate strong leadership, stakeholder management, and experience in building innovative digital platforms.
Full job description
We challenge the status quo to craft and build transformative human experiences that win hearts and move markets. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer-centric transformation. Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.
Working hours: 32-40 hours Location: Utrecht Experience level: Senior
What you’ll be working on as Senior Manager Platforms & Prototypes
As a Senior Manager within frog’s Platforms & Prototypes team, you will lead customer data, MarTech, CX-Tech, and AI-driven transformation initiatives for leading organizations. You will bridge business strategy, customer value, and technology by guiding multidisciplinary teams and helping clients realize measurable impact through customer-centric innovation.
In this role you will be working on:
Leading customer experience, MarTech, and AI transformation programs from strategy through execution, advising clients on platforms such as Adobe, Salesforce, and Google.
Designing and launching data-driven digital propositions, including loyalty programs, direct-to-consumer subscriptions, and MVP-led innovation initiatives.
Driving GenAI adoption by prioritizing use cases, embedding responsible AI practices, and enabling real-time decision-making across marketing, sales, and service journeys.
Managing commercial engagements, supporting business development, shaping proposals, defining project scope, and delivering measurable business outcomes.
Coaching consultants and senior consultants while fostering a culture of innovation, experimentation, collaboration, and continuous learning.
Working on projects such as reimagining personalization for a major Dutch retailer, designing GenAI-native marketing operating models, and implementing scalable multi-cloud MarTech ecosystems for international financial services organizations.
Your profile
You have:
8-10+ years of experience leading CX, MarTech, customer data, AI/GenAI, loyalty, or digital transformation projects and programmes.
A Master’s degree in Business, Marketing, Innovation, Artificial Intelligence, or a related field, combined with experience in consulting and stakeholder management.
Proven experience building or leading the development of innovative digital platforms, products, prototypes, or emerging technology solutions from concept through implementation.
Strong leadership, facilitation, and coaching skills, with experience managing workstreams, project teams, and client relationships.
An understanding of emerging AI capabilities and a willingness to continuously learn, apply, and critically assess AI-driven solutions in your work.
You will be leading proposals, bids, RFPs, client pitch contributions. You also will help shape innovative offerings and build trusted relationships with clients and be required to deliver new bookings of 1m per annum.
These criteria provide an indication of the profile we are looking for. If you do not meet every criterion but believe this role is a great fit for you, we warmly encourage you to apply or get in touch with us.
What we offer?
A permanent contract from day one with a competitive salary.
A mobility allowance, with the flexibility to choose a lease car, NS Business Card, or reimbursement of travel expenses.
Get the future you want. You’ll have the freedom to explore, shape your own career, and follow training programs that align with your ambitions and growth path.
26 vacation days. Need more time off? You can buy extra days.
A fully employer-funded pension with the option to make additional contributions.
Hybrid way of working
Work up to 45 days per year from abroad
A high-performance laptop and a SIM card, both for work and personal use.
Your work environment
You will join frog's growing Platforms & Prototypes team, a multidisciplinary community of strategists, designers, engineers, architects, CX-Tech specialists, data scientists, and product builders. Together, we design, build, prototype, and scale innovative platforms, products, and AI-enabled solutions that create measurable business impact. As part of frog and Capgemini Invent, you will collaborate with experts across strategy, design, data, AI, and business transformation. The team combines creativity, technology, and business innovation to help clients prepare for and thrive in the eco-digital era. You will have opportunities to work on high-impact projects across industries while contributing to our collaborative and learning-oriented culture.
Meet us at one of our events
Curious about the culture, way of working, and career opportunities at Capgemini? Join one of our events to meet our colleagues, hear their personal stories, and get an exclusive behind-the-scenes look at life at Capgemini. Visit our events page to explore upcoming events at our Utrecht Leidsche Rijn office.
To ensure the safety and integrity of our organization, a background check is part of the onboarding process.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
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How many Consulting jobs are open in Utrecht, Netherlands right now?
There are currently 490 open consulting positions in Utrecht, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Utrecht, Netherlands?
Companies currently hiring include Capgemini, IG&H, BDO Nederland, Berenschot, Rabobank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Utrecht, Netherlands?
Yes — 379 of the 490 open consulting positions offer remote or hybrid work (20 remote, 359 hybrid).
How do I apply for Consulting jobs in Utrecht, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.