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Full-time
Competitive Salary, Hybrid Working, Flexible Working Hours, Private Pension Plan, Private Medical Insurance, Employee Recognition Program
Posted 44d ago
~40 hrs/week
Responsibilities
The role manages business operations and controls, focusing on KYC/CDD processes and regulatory compliance as a first line of defence. Key duties include leading RCSA, preparing MAS regulatory returns, and overseeing outsourcing to the Global Capability Center.
Requirements
Requires at least 5 years of experience in risk, compliance, or regulated environments with strong attention to detail. Proficiency in Microsoft Office is required, while experience with NavOne or Viewpoint is beneficial.
Full job description
Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.
With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.
Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
What’s In It For You
Competitive salary
We are globally hybrid (please check the specifics for this role during interview process)
Flexible working hours
Private Pension Plan fully paid by the company after probation
Private medical insurance with Catastrophe cover fully paid by the company
Employee recognition program and spot bonuses
Job Description
Purpose of the Job
Reporting to the Regional Head of AMEA, the Business Operations and Controls Manager provides support across operations, corporate administration, quality assurance and governance functions, ensuring efficient delivery of services, accurate maintenance of client records, and adherence to regulatory requirements.
The role operates as a key first line of defence for the business ensuring adherence to documented policies, regulatory standards procedures, and compliance requirements.
This is a hands-on role suited to an individual with a compliance, risk, or regulated-environment background who demonstrates strong attention to detail and a commitment to quality outcomes.
Main Responsibilities
Execute CDD and KYC processes for new client onboardings, periodic reviews, and trigger events in line with AML/KYC policies, procedures, and regulatory expectations
Maintain accurate, complete and audit-ready client records and documentation
Identify and flag potential risks, inconsistencies, or control gaps, driving compliance standards
Prioritise tasks based on risk, deadlines, and business needs
Liaise with front office, Compliance, and Operations teams across the Group
Completion and oversight of onboarding workflows, proactively addressing issues
Maintain clear and timely updates within workflow systems and build local expertise in core Operations systems and their associated risk controls
Perform client transaction monitoring, or other quality assurance reviews, and remediation activities as required.
Lead the RCSA (Risk and Control Self Assessment) for the Singapore office, ensuring it is updated annually in the Group Governance and Risk system
Generate reports when required for local and Group management
Support the preparation of annual MAS regulatory returns – MAS Form 6 and the MAS LTC Survey – collating and verifying data from the Private Clients and Finance teams
Lead iManage data cleanup and data-quality alignment in line with Group filing conventions, and act as local Quality Control reviewer in the Global File Review approval workflow
Oversee the outsourcing to Global Capability Center, maintaining its SOP, supporting documentation, quality control log, tracker and complete the annual MAS and Group outsourcing assessments
Oversee the local Protecht register, ensuring logged breaches, errors, and complaints being investigated through to closure and remediation
Assist management with general operational and administrative tasks as required
Qualifications
Knowledge, Skills & Experience
At least 5 years experience in risk, compliance, administration, or regulated environments.
Strong attention to detail and ability to follow structured procedures.
Good organisational and time management skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office applications; workflow systems experience is an asset.
Previous NavOne or Viewpoint knowledge is beneficial but not essential
Additional Information
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
We areCLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at .
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
Region: APAC
Jurisdiction: Singapore
Related keywords
CDDKYCAMLRCSAMAS Form 6MAS LTC SurveyiManageProtechtNavOneViewpointRegulatory ComplianceRisk Control Self AssessmentFinancial ServicesAsset ManagementGovernanceQuality Control
Premier global asset servicing for asset managers and owners
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1971
Headquarters
London
LinkedIn followers
84,480
Total funding
$1.0B
We use our expertise, trust and scale to manage and solve your complex operational, administrative and regulatory challenges, so you can focus on growing your business. That’s why our solutions are trusted by asset managers, financial institutions, corporates, high net-worth individuals, and family offices, worldwide.
Offices: 20 Fenchurch Street, London, EC3M 3BY, GB · 26 New Street, St Helier, Jersey JE2 3RA, JE · 1260 København, Bredgade 30, Copenhagen, 1260, DK · Aleksanterinkatu 44, Helsinki, 00100 , FI · Brüsseler Str. 1 – 3, Frankfurt, 60327, DE
Fund ServicesCorporate ServicesPrivate ClientReal EstateEmployee Benefit TrustsAviation FinanceDepositary ServicesSPVPrivate EquityVenture Capital
How many Administrative jobs are open in Singapore, Singapore right now?
There are currently 1,743 open administrative positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Singapore, Singapore?
Companies currently hiring include SingHealth, National Institute of Education, Singapore, GovTech Singapore, NCS Group, Cushman & Wakefield, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Singapore, Singapore?
Yes — 268 of the 1743 open administrative positions offer remote or hybrid work (19 remote, 249 hybrid).
How do I apply for Administrative jobs in Singapore, Singapore?
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