Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
POSITION SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement n…
Skills: Japanese language, Reservation management, Customer service, Sales techniques, Revenue maximization
Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
POSITION SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks…
Skills: Japanese language, Front desk operations, Guest services, Cashiering, Team supervision
Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
POSITION SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for eac…
Skills: Guest Services, Supervision, Japanese Language, Front Office Operations, Cash Handling
Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
JOB SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales …
Skills: Japanese language, Reservations management, Revenue management, Sales negotiation, Customer service
Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
POSITION SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to …
Skills: Japanese language, Administrative support, Office equipment operation, Database management, Guest services
Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
JOB SUMMARY As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total …
Skills: Human Resources, Recruitment, Employee Relations, Training And Development, Compensation Management
Marriott International Hotels, Inc.Kyoto-shi, Kyoto Prefecture, Japan · On-site
POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.…
Skills: Operations management, Guest services, Staff training, Conflict resolution, Cashiering
Kyoto-shi, Kyoto Prefecture, Japan · On-site
至高のおもてなしは、あなたから始まります 誰かの一日を明るく彩っている自分を想像してみてください。ヒルトンのホテルチームに加わるということは、出勤するたびに、まさにそのような瞬間を創り出す役割を担うということです。 リザベーションスーパーバイザー／チームリーダーは、グループセールスおよび企画業務を担当するとともに、ホテルの予約チームの管理と育成を担います。リザベーションスーパーバイザー／チームリーダーの役割は、すべての滞在を素晴らしいも…
Skills: Reservation Management, Revenue Management, Hotel Operations, Leadership, Time Management
Marriott International Hotels, Inc.
Kyoto-shi, Kyoto Prefecture, Japan • On-site
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The supervisor will oversee room reservations, group market codes, and reservation procedures while ensuring high-quality guest service. They are also responsible for training, coaching, and motivating staff while maintaining property standards and operational efficiency.
Candidates must possess Japanese language skills and have at least two years of related work experience, including one year in a supervisory role. A high school diploma or G.E.D. equivalent is required for this position.
日本語スキル必須 / Japanese language skill is a must.
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
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