Mall of America

Retail5,001-10,000 employeesWebsite

Open Roles

Mall of America, a major player in the retail industry, currently employs between 5,001 and 10,000 employees. Mall of America has 47 open positions. Here are descriptions for some of the roles: * **Ride Maintenance Technician II:** This role involves ensuring the safe and efficient operation of rides and equipment. This position requires on-site work. There are also hiring events for this position on Tuesday, January 27th & Thursday, January 29th, 2026, from 1:00 PM to 4:00 PM at American Dream. * **Ride Maintenance Control Technician:** This on-site position involves installing, maintaining, repairing, and troubleshooting industrial electronic and electrical equipment. This position will also require the individual to perform preventive and corrective maintenance as required on mechanical and electrical systems. There are also hiring events for this position on Tuesday, January 27th & Thursday, January 29th, 2026, from 1:00 PM to 4:00 PM at American Dream. * **Guest Experience Representative - Wish-A-Fish:** This on-site role focuses on assisting guests with aquatic needs. * **Sales Manager - Sesame Street Learn & Play @ The American Dream:** This on-site position focuses on driving group sales revenue. * **Security Behavior Detection Officer:** This is a full-time, on-site role that focuses on ensuring the safety and security of people at Mall of America through detection and interviews. * **Director of Social Media:** This on-site position will be responsible for leading the social media strategy, execution, and evolution of American Dream’s social channels. * **Dispatch Officer - Security:** This full-time position involves on-site work. Based on the job postings, several technologies and skills are listed across various roles: * **Ride Maintenance:** Mechanical, electrical, maintenance, construction, electrical equipment, safety, communication, programmable logic controllers, personal protective equipment, welding, machining, hydraulics, pneumatics, fabricating, troubleshooting, documentation, guest service. * **Ride Maintenance Control Technician:** Troubleshooting, electro-mechanical systems, hydraulic systems, pneumatic systems, low voltage electrical systems, ride control systems, OEM specifications, communication systems, PLC systems, CMMS system (Mobaro), safety guidelines, ride mastery sign-off (RMS), multi-meter usage, electrical tools, communication tools, preventive maintenance. * **Guest Experience Representative - Wish-A-Fish:** Guest service, communication skills, cash handling, fish care, sales transactions, inventory management, aquarium maintenance, water quality, multi-tasking, teamwork, problem-solving, organizational skills, basic math skills, point of sale, customer assistance, emergency protocols. * **Sales Manager - Sesame Street Learn & Play:** Direct sales, communication, relationship building, networking, resourcefulness, flexibility, creativity, entrepreneurial spirit. * **Director of Social Media:** Social media, content creation, influencer marketing, team leadership, data analysis, brand strategy, community management, performance marketing, storytelling, collaboration, content optimization, cultural relevance, user-generated content, marketing strategy, stakeholder management, reporting, experimentation. * **Security Behavior Detection Officer:** Behavior detection, guest service, communication skills, observation skills, decision-making, problem-solving, time management, attention to detail, multitasking, situational awareness, interviewing skills, teamwork, crisis management, report writing, flexibility, cultural sensitivity. The remote policy for all roles listed is on-site. 1. **Are there any upcoming hiring events?** Yes, there are hiring events for the Ride Maintenance Technician II and Ride Maintenance Control Technician positions on Tuesday, January 27th & Thursday, January 29th, 2026, from 1:00 PM to 4:00 PM at American Dream. 2. **What are the physical requirements for the Security Behavior Detection Officer role?** This role requires frequent walking (85% of the time), infrequent standing (15% of the time), sitting (15% of the time), bending/stooping (15% of the time), kneeling/squatting (15% of the time), climbing (30% of the time), and lifting/carrying (varying weight levels). Additionally, the role requires the ability to speak and listen, as well as specific vision and sensory abilities. 3. **What qualifications are needed for the Security Behavior Detection Officer position?** Applicants must be at least 18 years old, have a high school diploma or equivalent, and preferably have previous sales, guest service, or acting experience. They must also have classroom certification and annual recertifications. 4. **What does the Director of Social Media role entail?** The Director of Social Media will lead the social media strategy, execution, and evolution of American Dream’s organic social, influencer, and overall content ecosystem. 5. **What are the core responsibilities of the Ride Maintenance Technician II?** The primary responsibilities of the Rides Maintenance Tech II are to perform new equipment installations in compliance with all applicable standards, complete ride opening inspections and repairs as assigned, maintain knowledge of repairs and maintenance to all rides, respond to trouble calls in a timely and professional manner, complete and maintain all required documentation, maintain and repair equipment and facilities, ensure the overall safety of the immediate work area, and provide outstanding internal and external guest service at all times. 6. **What kind of experience is preferred for the Ride Maintenance Control Technician role?** At least 3+ years of experience with troubleshooting electro-mechanical systems, including various hydraulic and pneumatic systems. They also need to have a NAARSO or AIMS certification (or must obtain within 2 years of employment) and 1+ year working with PLC systems.

About the Company

At 5.6 million square feet, Mall of America® is the largest shopping and entertainment complex in North America with more than 520 world-class retail stores and restaurants; Nickelodeon Universe, the nation’s largest indoor theme park; SEA LIFE Minnesota Aquarium; FlyOver America; Crayola Experience; The Escape Game; B&B Theatres + more. The Mall opened in 1992 and is located in Bloomington, Minn., minutes from downtown Minneapolis and St. Paul and adjacent to the MSP International Airport. Follow Mall of America on Facebook, Twitter, TikTok and Instagram. Nickelodeon Universe® is a seven-acre park featuring unique attractions and entertainment galore! Meet the Nickelodeon characters, experience new rides like Boots Banana Swing or Fly with Appa + more!

Quick Facts

Founded

1992

Open Positions

Sales Manager - Sesame Street Learn & Play @ The American Dream

About the Company

Quick Facts

Open Positions

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