Where will your career take you next? Let’s find out together. About Travel Guard This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business tra…
Skills: Customer service, Consultative sales, Communication skills, Multi-tasking, Problem solving
Kaufmann Versicherungen und Finanzen als Claims Handler im Fahrzeugschaden (m/w/d)
Frankfurt, Hesse, Germany · Hybrid
Mid level
Bist du bereit, mit dem Besten zu rechnen? Es geht um Entscheidungen. Um Menschen, denen wir im Schadenfall zur Seite stehen. Und zunehmend um die Zusammenarbeit zwischen Mensch und KI. Bei Zurich entwickeln wir Claims n…
Skills: Claims handling, Insurance assessment, Liability evaluation, Customer communication, Digital process management
Newcastle, Oklahoma, United States · Remote Solely
$17/hr–$21/hr
Entry level
Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporat…
Skills: Customer Service, Claims Processing, Data Entry, Problem Solving, Communication Skills
The Opportunity As a Marine Claims Senior Executive, you will be responsible for managing both marine liability and marine cargo claims from first notification through to settlement and closure. This role investigates in…
Bist du bereit, mit dem Besten zu rechnen? Bei Zurich leben wir Versicherung neu. Um die Wünsche unserer Kunden noch besser zu erfüllen, gehen wir neue Wege, denken kreativ, arbeiten agil. Unsere Unternehmenskultur schen…
Skills: Underwriting, Risk assessment, Pricing, Property insurance, Business interruption insurance
A new transformational adventure awaits you… How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital tra…
Skills: Financial advice, Life insurance, Customer service, Relationship building, Communication skills
A new transformational adventure awaits you… How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital tra…
Skills: Customer service, General advice, Life insurance, Phone-based communication, Financial planning
NOSSA EMPRESA A Zurich incentiva a diversidade em todas as suas formas! Convidamos as #mulheres, pessoas #negras, pessoas com deficiência #PCD, #LGBTQIA+ e profissionais da #melhor idade a se candidatarem às nossas vagas…
Skills: Microsoft Dynamics, Dynamics 365, Power Platform, Azure, SharePoint
Executive Underwriter OR AVP Underwriting Director - Large Casualty
Addison, Texas, United States · Hybrid
$105k–$226k/yr
Senior+
Zurich is looking for an experienced Large Casualty Underwriter to join our National Account, Large Casualty Team in our Dallas/Addison office. This role will assist in the achievement of profitable production growth and…
Skills: Large Casualty Underwriting, Risk Evaluation, Pricing, Negotiation, Broker Relations
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NOSSA EMPRESA A Zurich incentiva a diversidade em todas as suas formas! Convidamos as #mulheres, pessoas #negras, pessoas com deficiência #PCD, #LGBTQIA+ e profissionais da #melhor idade a se candidatarem às nossas vagas…
Werkstudent Assistenz im Bereich Crossfunctional Governance (m/w/d)
Cologne, North Rhine-Westphalia, Germany · Hybrid
Entry level
Bist du bereit, mit dem Besten zu rechnen? Bei Zurich leben wir Versicherung neu. Um die Wünsche unserer Kunden noch besser zu erfüllen, gehen wir neue Wege, denken kreativ, arbeiten agil. Unsere Unternehmenskultur schen…
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Skills: Actuarial analysis, Pricing, Underwriting, Data analysis, Statistical modeling
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Kostrzyn upon Oder, Lubusz Voivodeship, Poland · Hybrid
$153k–$330k/yr
Senior+
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Team Lead / Asst Manager - Senior Collections Specialist
Kuala Lumpur, Kuala Lumpur, Malaysia · Remote OK
Mid level
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Full-time
high school
Health insurance, 401(k) program, Employer matching, Paid parental leave, Annual leave, Personal leave
Posted 1d ago
~40 hrs/week
Responsibilities
The specialist will provide consultative sales support by recommending travel insurance products that meet customer needs. They are responsible for answering incoming calls, documenting interactions accurately, and maintaining deep knowledge of insurance offerings.
Requirements
Candidates must possess a high school diploma or equivalent and demonstrate strong communication and customer service skills. The role requires the ability to work a 2nd shift schedule and successfully pass a background check for state licensing.
Full job description
Where will your career take you next? Let’s find out together.
About Travel Guard
This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.
What you’ll be doing:
In this role you’ll help customers understand our travel insurance offerings and make confident decisions about their coverage. In the World Service Center, you will take a consultative sales approach, listening to customer’s travel plans and recommending the insurance product that best fits their needs. If you are interested in a fast-paced environment, with opportunities for career growth, this is the role for you!
Answer incoming calls, delivering top-notch-service and providing clear and accurate information on our products and services.
Use strong listening skills to effectively cater to our customer’s specific travel needs.
Solve problems creatively and think outside the box.
Document interactions with precision and professionalism.
Collaborate with leadership and teammates to continuously build skills.
Maintain knowledge of our insurance products, services and overall benefits.
What skills and experience you’ll bring on this journey:
High School Diploma or equivalent.
Strong communication skills and customer service experience.
Ability to multi-task and stay organized
A positive attitude and passion for helping others.
Ability to navigate multiple systems while effectively handling calls.
Attention to detail and accuracy when documenting information.
Ability to work 2nd shift between 12pm-10pm Monday-Friday with rotating weekend
Position includes a shift differential of $3/hour from 5pm-7am weeknights and all day on Saturday/Sunday and additional $3/hour Saturdays and Sundays between the hours of 7pm-7am
A full background check is required to obtain the state license requirements needed to sell travel insurance in all US states and jurisdictions.
Why you’ll love working with us!
We value optimism, caring, togetherness, results-orientation, and forward-thinking.
We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.
Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.
Apply today and let’s go to great places together!
At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.
Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.
Founded 150 years ago, Zurich Insurance Group (Zurich) is a leading multi-line insurer serving about 60 million customers – both people and businesses – in more than 200 countries and territories.
Zurich Canada has been a leader in the Canadian commercial insurance market for over 100 years. With over 850 employees in offices across the country, we combine global reach with local service and knowledge. Through a thoughtful and transparent approach, our dedicated regional teams help mitigate and manage risks and build resilience to better protect businesses.
We reserve the right to review and delete any posts or comments, or report users if they violate Zurich Canada’s Rules of Conduct or LinkedIn's Terms of Service. English: http://bit.ly/2tkAta0.
Fondé il y a 150 ans, Zurich Insurance Group (Zurich) est un assureur multirisque de premier plan au service d’environ 60 millions de clients — des particuliers et des entreprises — dans plus de 200 pays et territoires.
Zurich Canada est un chef de file de l’assurance commerciale au Canada depuis 100 ans. Avec plus de 500 employés dans des bureaux partout au pays, nous combinons une portée mondiale avec des connaissances et des services locaux. Grâce à une approche réfléchie et transparente, nos équipes régionales spécialisées aident à atténuer et à gérer les risques ainsi qu’à renforcer la résilience afin de mieux protéger les entreprises.
Nous nous réservons le droit de passer en revue et de supprimer tout message ou commentaire, et de signaler les utilisateurs qui enfreignent les règles de conduite de Zurich Canada ou les conditions d’utilisation de LinkedIn. Français: http://bit.ly/2I8dcCn.
Offices: First Canadian Place, 100 King Street West Suite 5500, P.O. Box 290, Toronto, ONTARIO M5X 1C9, CA
Life InsuranceSharing EconomyInsuranceProperty Management
Founded 150 years ago, Zurich Insurance Group (Zurich) is a leading multi-line insurer serving about 60 million customers – both people and businesses – in more than 200 countries and territories.
Zurich Canada has been a leader in the Canadian commercial insurance market for over 100 years. With over 850 employees in offices across the country, we combine global reach with local service and knowledge. Through a thoughtful and transparent approach, our dedicated regional teams help mitigate and manage risks and build resilience to better protect businesses.
We reserve the right to review and delete any posts or comments, or report users if they violate Zurich Canada’s Rules of Conduct or LinkedIn's Terms of Service. English: http://bit.ly/2tkAta0.
Fondé il y a 150 ans, Zurich Insurance Group (Zurich) est un assureur multirisque de premier plan au service d’environ 60 millions de clients — des particuliers et des entreprises — dans plus de 200 pays et territoires.
Zurich Canada est un chef de file de l’assurance commerciale au Canada depuis 100 ans. Avec plus de 500 employés dans des bureaux partout au pays, nous combinons une portée mondiale avec des connaissances et des services locaux. Grâce à une approche réfléchie et transparente, nos équipes régionales spécialisées aident à atténuer et à gérer les risques ainsi qu’à renforcer la résilience afin de mieux protéger les entreprises.
Nous nous réservons le droit de passer en revue et de supprimer tout message ou commentaire, et de signaler les utilisateurs qui enfreignent les règles de conduite de Zurich Canada ou les conditions d’utilisation de LinkedIn. Français: http://bit.ly/2I8dcCn.
Offices: First Canadian Place, 100 King Street West Suite 5500, P.O. Box 290, Toronto, ONTARIO M5X 1C9, CA
Life InsuranceSharing EconomyInsuranceProperty Management