United States · Remote OK
$172k–$245k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Product management, Artificial intelligence, Machine learning, Generative AI, Strategy development
Illinois, United States · Hybrid
$165k–$205k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle sales, Software sales, Security industry, Enterprise sales, C-level engagement
Texas, United States · Hybrid
$145k–$208k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Sales, Account management, Cloud security, Strategic planning, C-level engagement
Germany · Hybrid
$103k–$148k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Account management, Sales strategy, C-level engagement, Cloud transformation, Cybersecurity
Dallas, Texas, United States · Hybrid
$165k–$205k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle sales, Software sales, Security industry, Strategic sales planning, C-level engagement
Alpharetta, Georgia, United States · Hybrid
$165k–$205k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle sales, Strategic sales planning, Account strategy, C-level engagement, Cybersecurity
München, Brandenburg, Germany · Hybrid
$67k–$96k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Sales, Account management, Cloud security, Zero trust, Business case development
San Jose, California, United States · Hybrid
$164k–$204k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Technical marketing, Field enablement, Content creation, Data security, AI tools
Maine, United States · Remote OK
$155k–$221k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Technical Sales, Solution Architecture, Proof Of Value, Network Security, AI/ML Technologies
San Jose, California, United States · On-site
$97k–$138k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Workspace Operations, Vendor Administration, Change Management, Project Management, Space Planning
San Jose, California, United States · On-site
$67k–$95k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Corporate Logistics, Shipping and Receiving, Facilities Support, Inventory Management, Compliance Enforcement
Germany · Hybrid
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Customer Success Management, Cybersecurity, Zero Trust, AI Implementation, Cloud-native Platforms
San Jose, California, United States · Hybrid
$109k–$155k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Salesforce Sales Cloud, Business Systems Analysis, Requirement Gathering, GTM Strategy Operationalization, AI Tool Integration
Kentucky, United States · Remote OK
$155k–$221k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Technical Sales, Solution Architecture, Proof of Value, Network Security, AI/ML Technologies
Missouri, United States · Remote OK
$121k–$173k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle Sales, Enterprise Account Management, C-Level Engagement, Strategic Sales Planning, Channel Partnerships
Germany · Hybrid
$86k–$123k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle Sales, Value-based Selling, C-suite Engagement, Strategic Sales Planning, AI/ML Positioning
Ontario, Canada · Remote OK
$176k–$220k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle Sales, Enterprise Account Management, C-Level Engagement, Strategic Sales Planning, Channel Partnerships
Paris, Ile-de-France, France · Hybrid
$82k–$118k/yr
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Enterprise Technology Sales, CAC40 Account Management, SaaS Sales, AI/ML Positioning, Cloud Security Architecture
Netherlands · Remote Solely
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: BGP Routing, IPv4/IPv6, Data Center Operations, TCP/IP Stack Performance, Wireshark
Singapore, Singapore · Hybrid
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Product Management, Pre-sales Leadership, AI/ML Technologies, SWG, ZTNA
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Define the vision, strategy, and roadmap for the Customer Success AI product portfolio to drive business value and operational efficiency. Partner with cross-functional teams including Engineering, UX, and Data to translate complex workflows into scalable, AI-native products.
Requires 10+ years of product management experience in enterprise software or SaaS, with at least 3 years focused on AI-powered or intelligent automation products. Candidates must possess a strong understanding of AI architectures, including LLMs, RAG, and agentic workflows.
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Principal AI Product Manager to join our team. This is a Remote role reporting to the Director, Customer Success Intelligence & Automation within the Customer Success organization. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering exceptional customer outcomes through data, analytics, intelligence, and operational excellence. In this role, you will define the vision, strategy, and roadmap for the Customer Success AI product portfolio, owning a set of strategic AI investments that augment employees, improve productivity, and deliver measurable business value. You will partner closely with Customer Success leadership, Engineering, UX, Data, AI Platform, and IT teams to translate business priorities into AI-native products and experiences.
#LI-NH1 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across 160+ data centers globally, the Zscaler Zero Trust Exchange™ platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Stay Connected: LinkedIn: https://www.linkedin.com/company/zscaler Twitter: https://www.twitter.com/zscaler Facebook: https://www.facebook.com/Zscaler/ Instagram: https://www.instagram.com/zscalerinc/
Offices: 120 Holger Way, San Jose, California 95134, US · Corporate Office: Bangalore, #101 Shreshtha Bhoomi, No.87, 1st Floor, K.R. Road, Bangalore, 560 004, IN · Corporate Office: Atlanta, 375 Northridge Road, Suite 520, Atlanta, Georgia 30350, US · Southern Europe, Middle-East & Africa Office, 33, rue de Berri, Paris, 75008, FR · Central & Eastern Europe Office, Schatzbogen 52, Munich, Bavaria 81829, DE
Zscaler (NASDAQ: ZS) is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across 160+ data centers globally, the Zscaler Zero Trust Exchange™ platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Stay Connected: LinkedIn: https://www.linkedin.com/company/zscaler Twitter: https://www.twitter.com/zscaler Facebook: https://www.facebook.com/Zscaler/ Instagram: https://www.instagram.com/zscalerinc/
Offices: 120 Holger Way, San Jose, California 95134, US · Corporate Office: Bangalore, #101 Shreshtha Bhoomi, No.87, 1st Floor, K.R. Road, Bangalore, 560 004, IN · Corporate Office: Atlanta, 375 Northridge Road, Suite 520, Atlanta, Georgia 30350, US · Southern Europe, Middle-East & Africa Office, 33, rue de Berri, Paris, 75008, FR · Central & Eastern Europe Office, Schatzbogen 52, Munich, Bavaria 81829, DE
