Sun City Center, Florida, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer Service, Office Administration, Oral Communication, Written Communication, Scheduling Software
Santa Monica, California, United States · On-site
$60k–$85k/yr
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Par…
Skills: Hearing Evaluation, Hearing Aid Fitting, Audiology, Patient Counseling, Ear Impression Taking
Yamato, Japan · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: FP&A, Management Accounting, Budgeting, Financial Control, Financial Modeling
Yamato, Japan · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: FP&A, Management Accounting, Budgeting, Financial Control, Financial Modeling
Biñan, Laguna, Philippines · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: Manufacturing Finance, Financial Reporting, Cost Analysis, Product Costing, Inventory Controls
Minato, Japan · Hybrid
人々の生活の質を向上させたいという情熱を原動力に、WSAは補聴器業界のマーケットリーダーとして成長を続けています。十分なサービスが提供されていない聴覚ケア市場への普及拡大に向け、より多くの方々により効果的にアプローチするため、ビジネス変革を加速させていきたいと考えています。 私たちは、2つの重要な優先事項を力強く推進できる実行力のあるリーダーを求めています。1つ目は、ERP・CRM・BI・POSシステムを網羅する全社的なデジタル変革プロ…
Skills: Project Management, Sales Operations Management, Digital Transformation, Post-Merger Integration, ERP
Minato, Japan · Hybrid
人々の生活の質を向上させたいという情熱を原動力に、WSAは補聴器業界のマーケットリーダーとして成長を続けています。十分なサービスが提供されていない聴覚ケア市場への普及拡大に向け、より多くの方々により効果的にアプローチするため、ビジネス変革を加速させていきたいと考えています。 私たちは、2つの重要な優先事項を力強く推進できる実行力のあるリーダーを求めています。1つ目は、ERP・CRM・BI・POSシステムを網羅する全社的なデジタル変革プロ…
Skills: Project Management, Sales Operations Management, Post Merger Integration, Digital Transformation, ERP
Minato, Japan · On-site
補聴器大手グローバルブランド『Widex』『Signia』を扱う補聴器専門店を展開する当社。補聴器は日本でも高齢化に伴い需要が拡大しています。販売スタッフとして圧倒的な働きやすさの中で、専門資格の取得支援も充実のポジションです。 業務内容 全国に100店舗以上を展開する補聴器専門店「ブルーム」の販売スタッフとして、耳の聞こえにお困りのお客様へ補聴器のご提案を行って頂きます。ご購入後も長期的にお客様一人ひとりに寄り添ったサポートが可能です…
Skills: Customer Service, Sales, Counseling, Hearing Aid Fitting, After-sales Support
Minato, Japan · On-site
補聴器大手グローバルブランド『Widex』『Signia』を扱う補聴器専門店を展開する当社。補聴器は日本でも高齢化に伴い需要が拡大しています。販売スタッフとして圧倒的な働きやすさの中で、専門資格の取得支援も充実のポジションです。 業務内容 全国に100店舗以上を展開する補聴器専門店「ブルーム」の販売スタッフとして、耳の聞こえにお困りのお客様へ補聴器のご提案を行って頂きます。ご購入後も長期的にお客様一人ひとりに寄り添ったサポートが可能です…
Skills: Customer Service, Sales, Counseling, Hearing Aid Fitting, After-sales Support
Simcoe, Ontario, Canada · On-site
$21/hr–$24/hr
About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to p…
Skills: Customer Service, Sales Acumen, Appointment Scheduling, Administrative Support, Hearing Aid Maintenance
Singapore, Singapore · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: OT Security Architecture, Network Segmentation, Vulnerability Management, Incident Response, Risk Analysis
Singapore, Singapore · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: OT Security Architecture, Network Segmentation, Vulnerability Management, Incident Response, Risk Assessment
Singapore, Singapore · Hybrid
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want…
Skills: Project Management, Supply Chain Management, Product Launch Execution, Lifecycle Management, Cross-functional Coordination
Palm Beach Gardens, Florida, United States · Remote OK
ABOUT US: WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people aro…
Skills: Customer Service, Bilingual, Sales, Communication, De-escalation
Palm Beach Gardens, Florida, United States · Remote Solely
ABOUT US: WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people aro…
Skills: Customer Service, Inbound Calling, Outbound Calling, Sales, Appointment Scheduling
New York, New York, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Scheduling, Communication skills, Multi-tasking
New York, New York, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer Service, Office Administration, Oral Communication, Written Communication, Scheduling Software
Minato, Japan · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: Project Management, Digital Transformation, Retail Operations, Post-Merger Integration, Sales Operations
Minato, Japan · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: Project Management, Sales Operations Management, Digital Transformation, Post-Merger Integration, ERP
Bengaluru, Karnataka, India · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: Government Tendering, Business Development, Project Management, Demand Forecasting, Stakeholder Management
Sun City Center, Florida, United States • On-site
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Manage the clinic schedule and client charts to ensure efficient patient care and a professional customer experience. Handle administrative tasks including inventory audits, cash deposits, and basic hearing aid maintenance.
Requires a high school diploma or equivalent with experience in customer service and office administration. Must be proficient in MS Office and possess strong communication and organizational skills.
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.
Top priority of culture and community including ongoing training
Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities including a CES Advisory Board
Field support for your hearing center
Maintain client charts and ensure information is up to date
Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.
Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements
Maintains a clean, inviting, and friendly environment
Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care
High School Diploma or equivalent
Experience in customer service and office administration
Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
Proficiency with computers including scheduling software and MS Office
Strong multi-tasking, organization, and time-management skills
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:
A professional development team of dedicated Regional Training Managers
Continuing education, LinkedIn Learning and tuition reimbursement
Career advancement pathways for Center Support and Client Care
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
Offices: Nymøllevej 6, Lynge, Denmark 3540, DK · 18 Tai Seng Street, #08-08, Singapore, Singapore 53977, SG · Bałtycka 6, Poznan, Greater Poland Voivodeship 61-013, PL · 88/AA, Financial District, Hyderabad, Makthakousarali, Telangana, Hyderabad, 500032, IN · Henri-Dunant Straße, Erlangen, Bavaria 91058, DE
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
Offices: Nymøllevej 6, Lynge, Denmark 3540, DK · 18 Tai Seng Street, #08-08, Singapore, Singapore 53977, SG · Bałtycka 6, Poznan, Greater Poland Voivodeship 61-013, PL · 88/AA, Financial District, Hyderabad, Makthakousarali, Telangana, Hyderabad, 500032, IN · Henri-Dunant Straße, Erlangen, Bavaria 91058, DE
