Sydney, New South Wales, Australia · On-site
Permanent full-time opportunity available at Westpac’s Mount Druitt Branch, NSW Get things happening for our customers – and your career Empower our customers to make the most of their money What’s the role? As a Persona…
Skills: Customer Service, Sales, Financial Transactions, Cash Handling, Phone Communication
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Senior Penetration Tester. What’s the role? The role will be responsible for advising Westpac business and IT units on information security, with a focus on penetration testi…
Skills: Penetration Testing, Vulnerability Management, Web Security, Network Security, Mobile Security
Sydney, New South Wales, Australia · Hybrid
What’s the Role: Westpac Institutional Bank (WIB) Digital is delivering the next phase of the Westpac One platform, providing relationship‑managed customers with secure, real‑time access to payments, liquidity, onboardin…
Skills: Product Strategy, Roadmap Management, Backlog Prioritization, Agile Methodology, Lean Delivery
Cessnock, New South Wales, Australia · On-site
What’s the role? As a Teller, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meanin…
Skills: Customer Service, Cash Handling, Numerical Skills, Digital Banking Proficiency, Regulatory Compliance
Gold Coast City, Queensland, Australia · Hybrid
What’s the Role: Join our Cash & Transactional banking Technology team as a Senior Fullstack Engineer. The Cash & Transactional banking team works with the business team in transforming the business vision into reality b…
Skills: Spring Boot, RESTful APIs, Java, J2EE, Struts
Tweed Shire Council, New South Wales, Australia · On-site
Permanent part-time role available at St George’s Tweed Heads branch Bring your best-self to connect with customers from all walks of life Hours: 35 hours per week – 8.30am – 4.30pm Mon – Fri What’s the role? As a Custom…
Skills: Customer Service, Cash Handling, Numerical Skills, Digital Banking Proficiency, Resilience
Tamworth, New South Wales, Australia · On-site
Full-time permanent opportunity available at Westpac’s Tamworth branch Get things happening for our customers – and your career Significant leadership role with a direct impact on the community What’s the role? As a Bank…
Skills: Leadership, Risk Management, Compliance, Customer Acquisition, Performance Management
Melbourne, Victoria, Australia · On-site
Permanent full-time opportunity available at Westpac’s Melbourne CBD branch Support our customers in moments that matter Get things happening for our customers – and your career What’s the role? As a Personal Banker with…
Skills: Customer Relationship Management, Sales, Customer Service, Financial Needs Analysis, Digital Banking Coaching
Melbourne, Victoria, Australia · On-site
Permanent full-time opportunity available at Westpac’s Melbourne CBD branch Get things happening for our customers – and your career Empower our customers to make the most of their money Hours: 8:30 am–4:36 pm, Monday to…
Skills: Customer Service, Sales, Financial Transactions, Cash Handling, Relationship Management
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Business Analyst (Business Lending) What’s the role? As a Business Analyst, you will bridge the gap between business and technology to deliver tailored, fit-for-purpose solut…
Skills: Business Analysis, Requirement Elicitation, Agile Methodology, Financial Services Knowledge, Business Lending
Sydney, New South Wales, Australia · Hybrid
Permanent full-time opportunity Sydney based Hybrid working model What’s the role? We are looking for a mid-level lawyer to join our Consumer legal team, supporting a broad portfolio across mortgages, everyday banking, c…
Skills: Consumer Banking Law, Regulatory Frameworks, Stakeholder Management, Legal Advice, Risk Identification
Adelaide, South Australia, Australia · Hybrid
Entry level opportunity for committed customer service super stars seeking a long-term career in financial services Entry level opportunity for committed customer service super stars seeking a long-term career in financi…
Skills: Customer Service, Problem Solving, Empathy, Written Communication, Verbal Communication
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as Product Manager, Cards and Payment Products This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for…
Skills: Product Ownership, Product Delivery, Cards And Payments, Customer Journey Mapping, Product Migration
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a WIB Credit Officer – Credit Risk. What’s the role? You’ll play a key role in assessing and managing credit risk across a portfolio of real estate clients within Westpac Insti…
Skills: Credit Risk Assessment, Real Estate Finance, Credit Decisioning, Analytical Capability, Stakeholder Management
Gawler, South Australia, Australia · On-site
Permanent part-time opportunity available at Westpac’s Gawler branch Genuine opportunity to begin a long-lasting career Bring your best-self to connect with customers from all walks of life Hours: 32.5 hours per week acr…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Mildura, Victoria, Australia · On-site
Permanent full-time opportunity available at Westpac’s Mildura branch Genuine opportunity to begin a long-lasting career Bring your best-self to connect with customers from all walks of life As a Personal Banking Advisor…
Skills: Customer Service, Sales, Financial Transactions, Cash Handling, Phone Communication
Robinvale, Victoria, Australia · On-site
Permanent full-time opportunity available at Westpac’s Robinvale branch Genuine opportunity to begin a long-lasting career Empower our customers to make the most of their money As a Personal Banking Advisor, you’ll be at…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Mount Barker, South Australia, Australia · On-site
Permanent part-time opportunity available at BankSA’s Mount Barker branch Begin a career with the bank that serves one in four South Australians Empower our customers to make the most of their money Hours: 32.5 hours per…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Adelaide, South Australia, Australia · On-site
Permanent part-time opportunity available at BankSA’s Elizabeth branch Begin a career with the bank that serves one in four South Australians Work as part of your local community Hours: 32.5 hours per week across 9am – 4…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as an Executive Manager, Group Investigations What’s the role? You’ll lead complex, high-risk investigations that matter. In this hybrid Sydney or Melbourne-based role, you’ll man…
Skills: Workplace Investigations, Employee Conduct Investigations, Procedural Fairness, Evidence Assessment, Stakeholder Management
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The role involves welcoming customers to the branch and engaging in conversations to provide tailored banking solutions. The advisor will assist customers in achieving financial goals and refer them to specialized banking teams when necessary.
Candidates should have customer service and sales experience, preferably in a target-driven environment, with strong numerical skills for cash handling. No prior banking experience is required as comprehensive training is provided.
As a Personal Banking Advisor, you’ll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!
No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:
To get started, simply click on the APPLY or APPLY NOW button.
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, Sustainability and Flexibility’ section.
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU
