Kilkenny, South Australia, Australia · On-site
Create your best future and join BankSA as a Customer Service Advisor at our Arndale Branch. What’s the role? As a Customer Service Advisor, you will be the first point of contact for customers visiting our branch and wi…
Skills: Customer Service, Cash Handling, Financial Transactions, Digital Banking Education, Regulatory Compliance
Ivanhoe, Victoria, Australia · On-site
Permanent part-time opportunity available at Westpac’s Ivanhoe branch Get things happening for our customers – and your career Empower our customers to make the most of their money Hours: 19 hours per week across Mon, Th…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Adelaide, South Australia, Australia · On-site
Permanent part-time opportunity available at Westpac’s Castle Plaza Shopping Centre branch, Edwardstown, SA Genuine opportunity to begin a long-lasting career Bring your best-self to connect with customers from all walks…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as an Executive Manager, Responsible AI. What’s the role? Step into a high-impact leadership role shaping how AI is governed across Westpac. As part of a newly established Respons…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Senior Manager, Responsible AI. What’s the role? You’ll step into a newly established Responsible AI function focused on building trust in AI across Westpac and the wider com…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Manager, Responsible AI. What’s the role? You’ll be joining a newly established Responsible AI function with a clear mission to build trust in AI across Westpac and the broad…
Skills: AI Risk Management, AI Governance, Compliance, Responsible AI Principles, Analytical Thinking
Sydney, New South Wales, Australia · Hybrid
Create your best future and join our Non-Financial Risk Reporting team as a Senior Manager. What’s the role? This role is a 12-month maternity leave cover, based in Sydney or Adelaide, with flexible working arrangements …
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Echuca, Victoria, Australia · On-site
Permanent full-time opportunity available at Westpac’s Echuca branch Genuine opportunity to begin a long-lasting career Work as part of your local community As a Personal Banking Advisor, you’ll be at the heart of our br…
Skills: Customer Service, Sales, Cash Handling, Financial Transactions, Phone Communication
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Platform Engineer Integration – Managed File Transfer (MFT) What’s the role? As a Platform Engineer Integration, you will support and evolve the enterprise Managed File Trans…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Data Analytics Manager - Financial Crime Intelligence Permanent Full-time opportunity Sydney based Hybrid working model What’s the role? The Financial Crime Intelligence (FCI…
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Balwyn, Victoria, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Chief Engineer, Data and AI. What’s the role? We are seeking an experienced Data and AI Chief Engineer with first-hand expertise in the design, development and implementation…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Secure Network Services as a Senior Network Engineer. What’s the role? This role helps deliver network projects that improve and modernise our infrastructure. The work includes building n…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Senior Analyst, Non-Financial Risk Systems Portfolio. What’s the role? As a Senior Analyst, NFR Systems Portfolio, you will be accountable for the end‑to‑end ownership and li…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Senior Integration Engineer – Data Integration Platform (Informatica and IDMC) What’s the role? As a Senior Integration Engineer, you will be responsible for designing and de…
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Brisbane City, Queensland, Australia · Hybrid
Create your best future and join Westpac as a Relationship Manager - Property Finance. What’s the role? You’ll be right at the heart of Brisbane’s buzzing property scene, backing bold ideas and helping developers and inv…
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a WIB, Treasury and Technology Risk Assurance, Manager What’s the role? As a Manager in Second Line Assurance, you will perform reviews across Westpac Institutional Bank (WIB),…
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Sydney, New South Wales, Australia · On-site
Permanent full-time opportunity available at Westpac’s Mount Druitt Branch, NSW Get things happening for our customers – and your career Empower our customers to make the most of their money What’s the role? As a Persona…
Skills: Customer Service, Sales, Financial Transactions, Cash Handling, Phone Communication
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Act as the first point of contact for branch customers, handling banking transactions and educating users on digital platforms. Identify customer needs to provide tailored financial solutions and refer them to specialized banking experts.
Requires previous customer-facing experience and proficiency in numerical tasks and cash handling. Candidates should possess an energetic personality, resilience in challenging situations, and a willingness to learn banking procedures.
Create your best future and join BankSA as a Customer Service Advisor at our Arndale Branch.
What’s the role?
As a Customer Service Advisor, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!
This is a permanent part-time, branch-based role and the hours are across and inclusive of Mon - Fri (32.5hrs)
What will I need?
No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
Why join us?
We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Create your future today
To get started, simply click on the APPLY or APPLY NOW button.
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU
