Taguig, Metro Manila, Philippines · On-site
About this role: Wells Fargo is seeking a Mortgage Bilingual Customer Service Representative (Spanish). We believe in the power of working together because great ideas can come from anyone. Through collaboration, any emp…
Skills: Customer Service, Financial Services, Spanish Fluency, English Fluency, Contact Center Operations
Forest Grove, Oregon, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Financial Product Knowledge, Cash Handling, Digital Banking Tools
Medford, Oregon, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Cash Handling, Financial Product Knowledge, Digital Banking Tools
Raleigh, North Carolina, United States · On-site
Posting Location(s): Beacon Plaza – 3959 New Bern Ave, Raleigh, NC 27610 West Millbrook – 3500 W. Millbrook Rd., Raleigh, NC 27613 Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than …
Skills: Bilingual Spanish, Customer Relationship Management, Cash Handling, Financial Product Knowledge, Digital Banking Tools
San Francisco, California, United States · On-site
$37/hr–$65/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Management, Financial Planning, Customer Acquisition, Risk Management, Portfolio Management
Medford, Oregon, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer Relationship Management, Cash Handling, Financial Product Knowledge, Digital Banking Tools, Risk Management
New York, New York, United States · Hybrid
$191k–$305k/yr
Wells Fargo is seeking a Senior Lead Technology Banking Relationship Manager to join our New York City technology banking team. This individual will cover growth stage companies and focus on acquiring new business relati…
Skills: Commercial Banking, Relationship Management, Financial Analysis, Underwriting, Credit Structuring
Pinedale, Wyoming, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Portland, Oregon, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Financial Product Knowledge, Cash Handling, Digital Banking Tools
Albuquerque, New Mexico, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Caldwell, Idaho, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Taguig, Metro Manila, Philippines · On-site
About this role: Wells Fargo is seeking a Supervisory Control Associate. In this role, you will: Participate or conduct compliance, supervision, control reviews, administration and technologyDesign risk processes and pro…
Skills: Compliance Review, Risk Management, Project Management, Regulatory Review, Operational Review
Holbrook, New York, United States · On-site
$23/hr–$31/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Financial Needs Analysis, Cash Handling, Digital Banking Tools
West Point, Utah, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Washington, District of Columbia, United States · On-site
$30/hr–$45/hr
About this role: Wells Fargo is seeking a Senior Business Banking Relationship Manager (LO) to be part of our growing Business Banking Team. This role will support customers in an assigned market by deepening relationshi…
Skills: Business Banking, Relationship Management, Strategic Prospecting, Credit Assessment, Financial Analysis
Taguig, Metro Manila, Philippines · On-site
About this role: Wells Fargo is seeking a Spanish Bilingual Customer Service Representative for our Personal Loans line of business. We believe in the power of working together because great ideas can come from anyone. T…
Skills: Spanish Bilingualism, Customer Service, Financial Services, Contact Center Support, Loan Processing
San Francisco, California, United States · On-site
$185k–$300k/yr
The Corporate & Investment Bank (CIB) delivers a comprehensive suite of banking, capital markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government a…
Skills: Investment Banking, Biotech, M&A, Capital Markets, Client Relationship Management
Driggs, Idaho, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Cash Handling, Financial Product Knowledge, Digital Banking Tools
Portland, Oregon, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Bilingual Spanish/English, Customer Relationship Management, Cash Handling, Financial Product Knowledge, Digital Banking Tools
Tualatin, Oregon, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Financial Product Knowledge, Cash Handling, Digital Banking Tools
Taguig, Metro Manila, Philippines • On-site
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Provide empathetic customer support for financial products via phone, chat, and video in a high-volume environment. Manage risk by adhering to company policies and promoting digital services to customers.
Requires at least one year of experience in customer service, financial services, or contact center support. Proficiency in both English and Spanish is required, along with the ability to work onsite during U.S. business hours.
Wells Fargo is seeking a Mortgage Bilingual Customer Service Representative (Spanish).
We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow
Note: Only the minimum qualifications are listed and that candidates with more experience are encouraged to apply for consideration across multiple job profiles.
In this role, you will:
Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Interact with customer service team and perform moderately complex customer support tasks
Manage risk by following all policies and procedures and staying abreast of changes to them
Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
Receive direction from customer service supervisor and escalate non-routine questions
Required Qualifications:
1+ year of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Candidate must have contact center experience from Financial Services
Have supported inbound and outbound calls preferably with blended process experience
Strong verbal communication skills in English and Spanish
Demonstrated technical acumen with the ability to navigate and work effectively across multiple systems
Job Expectations:
Ability to attend the full duration of the required in-person training program
Must be amenable work U.S. business hours and onsite in McKinley Hill, Taguig City
Flexibility to work additional hours as business needs require
Posting End Date:
18 Oct 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Offices: 420 Montgomery St, San Francisco, California 94103, US · 420 Montgomery St, San Francisco, CA 94163, US · Outer Ring Road, Bengaluru, Karnataka 560103, IN · 1 Queen's Rd E, Wan Chai, Hong Kong, HK
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Offices: 420 Montgomery St, San Francisco, California 94103, US · 420 Montgomery St, San Francisco, CA 94163, US · Outer Ring Road, Bengaluru, Karnataka 560103, IN · 1 Queen's Rd E, Wan Chai, Hong Kong, HK
