Chandler, Arizona, United States · Hybrid
About This Role: Wells Fargo is seeking a Claims & Recovery Senior Manager to lead the Credit Card Non-Fraud Claims organization, overseeing the end-to-end performance of a large, complex operation. This role is accounta…
Skills: Claims Operations, Risk Management, Compliance, People Leadership, Regulation Z
North Las Vegas, Nevada, United States · On-site
$21/hr–$28/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Cash Handling, Financial Product Knowledge, Digital Banking Tools
Chandler, Arizona, United States · Hybrid
About this role: Wells Fargo is seeking a Principal Engineer to join the Consumer Technology group. This Engineer will adopt an SRE organization through Observability, Automation and AI solutions and must have strong com…
Skills: SRE, Observability, Automation, AI Solutions, Distributed Tracing
Bengaluru, Karnataka, India · On-site
About this role: Wells Fargo is seeking a Senior Software Engineer. Performance tester/engineer with proven experience in performance testing of web-based/client-server applications and backend testing In this role, you …
Skills: Performance Testing, LoadRunner, Splunk, AppDynamics, Python
Greenville, North Carolina, United States · Hybrid
About this role: Wells Fargo is seeking a Lead Treasury Management Consultant to join our Global Payments and Liquidity team within Enterprise Functions. Learn more about the career areas and lines of business at wellsfa…
Skills: Treasury Management, Liquidity Management, Payment Strategies, Relationship Management, Financial Statement Analysis
Houston, Texas, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer Relationship Management, Financial Services, Cash Handling, Digital Banking Tools, Risk Management
Medford, New Jersey, United States · On-site
$23/hr–$28/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Verbal Communication
Alexandria, Virginia, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Taguig, Metro Manila, Philippines · On-site
About this role: Wells Fargo is seeking an Operations Associate Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and ma…
Skills: Team Supervision, Operational Tasks, Process Improvement, Risk Control, Performance Evaluation
San Antonio, Texas, United States · Hybrid
About this role: Wells Fargo is seeking a Senior HR Service Delivery Consultant to drive operational excellence within Employee Care (EC) and broader HR Service Delivery. This highly visible individual contributor role b…
Skills: HR Service Delivery, Case Management, ServiceNow, Workday, Data Analysis
Hyderabad, Telangana, India · On-site
About this role: Wells Fargo is seeking a Senior Loan Documentation Processor In this role, you will: Provide support in performing loan documentation duties on the most complex loan packages to ensure compliance with co…
Skills: Loan Documentation, Loan Administration, Compliance, Customer Service, Pipeline Management
Scottsdale, Arizona, United States · On-site
About this role: Wells Fargo is seeking an Administrative Assistant to join our High Net Worth Desert team. Learn more about our career areas and business divisions at wellsfargojobs.com. In this role, you will: Support …
Skills: Calendar Management, Travel Coordination, Expense Reporting, Meeting Planning, Concur Travel & Expense
Gardendale, Alabama, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
City of London, England, United Kingdom · On-site
About this role: Wells Fargo is seeking a Senior Release Delivery Lead to play a pivotal role in driving end‑to‑end delivery and release execution for our Regulated Messaging platforms, supporting critical services for r…
Skills: Release Management, SDLC, Digital Product Management, Stakeholder Management, Risk Mitigation
Seneca, South Carolina, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Management, Financial Planning, Customer Service, Credit Strategies, Digital Adoption
Bengaluru, Karnataka, India · On-site
About this role: Wells Fargo is seeking a Senior Software Engineer with strong expertise in Python, Java full stack, GenAI and modern UI technologies. This role focuses on building scalable, high-quality applications, dr…
Skills: Python, React, Angular, Node.js, Java Full Stack
Taguig, Metro Manila, Philippines · Hybrid
About this role: Wells Fargo is seeking a Senior Escalations Representative and be part of Global Payments & Liquidity (GPL). The role is responsible for managing escalated customer complaints companywide, which in some …
Skills: Complaint Management, Fraud Prevention, Chargeback Process, Visa Rules, Mastercard Rules
Hyderabad, Telangana, India · Hybrid
About Wells Fargo: CIB Global Regulatory Change Management (RCM) is responsible for the evaluation of Global regulations impacting CIB. As a Lead Business Execution Consultant (LBEC), the candidate will be supporting var…
Skills: Regulatory Change Management, Stakeholder Management, Business Process Design, Requirement Gathering, Risk Management
Norton, Virginia, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Management, Financial Planning, Customer Service, Credit Strategies, Digital Banking Adoption
Milpitas, California, United States · On-site
$37/hr–$67/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Branch Leadership, Sales Management, Performance Management, Coaching, Operational Risk Management
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Lead the Credit Card Non-Fraud Claims organization, overseeing operational results, risk adherence, and financial performance for approximately 200 team members. Partner with internal stakeholders to improve customer outcomes, manage operational expenses, and minimize losses.
Requires at least 7 years of experience in claim investigations, risk management, or compliance, with a minimum of 3 years in a leadership role. Desired qualifications include deep knowledge of Regulation Z and a proven track record of managing large-scale operations and senior stakeholder relationships.
Wells Fargo is seeking a Claims & Recovery Senior Manager to lead the Credit Card Non-Fraud Claims organization, overseeing the end-to-end performance of a large, complex operation. This role is accountable for operational results, risk and regulatory adherence, financial performance, and people leadership across approximately 200 onshore and offshore team members. The successful candidate will operate as both a people leader and strategic operator, partnering closely with Product Strategy, Card Operations, Channel Leaders, and other internal stakeholders to improve customer outcomes, and manage operational expense, and minimize loss. This role requires sound judgment, comfort with ambiguity, and the ability to influence decisions at multiple levels of the organization.
In this role, you will:
Chandler AZ
Posting End Date:
16 Jun 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#DNP-INDWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Offices: 420 Montgomery St, San Francisco, California 94103, US · 420 Montgomery St, San Francisco, CA 94163, US · Outer Ring Road, Bengaluru, Karnataka 560103, IN · 1 Queen's Rd E, Wan Chai, Hong Kong, HK
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Offices: 420 Montgomery St, San Francisco, California 94103, US · 420 Montgomery St, San Francisco, CA 94163, US · Outer Ring Road, Bengaluru, Karnataka 560103, IN · 1 Queen's Rd E, Wan Chai, Hong Kong, HK
