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Jobs at Voyage Advisory (Now Hiring) — 20 open

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Senior Business Analyst / Project Manager – Claims Transformation

Morristown, New Jersey, United States · Hybrid

$70k–$70k/yr

Senior+

Senior Business Analyst / Project Manager – Claims Transformation (Guidewire / Duck Creek Preferred) Job Summary We are seeking an experienced consultant, Senior Business Analyst / Project Manager with deep expertise in …

Skills: Guidewire ClaimCenter, Duck Creek Claims, Business Analysis, Project Management, Claims Transformation

Voyage Advisory logoVoyage Advisory

Insurance Business Analyst

Chicago, Illinois, United States · Hybrid

$70k–$70k/yr

Senior

Insurance Business Analyst ROLE TITLE Insurance Business Analyst ROLE LOCATION(S) Sompo Office: Charlotte, NC, Alpharetta, GA, New York, NY; Purchase, NY; Morristown, NJ; Conshohocken, PA; Garden City, NY; Mt Juliet, TN;…

Skills: Business Analysis, Guidewire PolicyCenter, Requirements Gathering, SDLC, Agile Methodology

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Consultant, IT Project Manager with P&C Insurance Experience

Houston, Texas, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Houston, TX ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects ar…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

New York, New York, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) New York, NY ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects a…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Management Consultant, Project Manager - Chicago

Chicago, Illinois, United States · Hybrid

Senior+

Management Consultant, Project Manager - Chicago Our consultancy is looking for highly motivated and talented Project Managers. We are looking for peak performers who have a passion for business, a joy in solving problem…

Skills: Project Management, Strategic Planning, Business Process Improvement, IT Business Strategy, Data Analysis

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Alpharetta, Georgia, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Alpharetta, GA ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Charlotte, North Carolina, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Charlotte, NC ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects …

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Charlotte, North Carolina, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Charlotte, NC ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects …

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Alpharetta, Georgia, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Alpharetta, GA ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Morristown, New Jersey, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Morristown, NJ ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Conshohocken, Pennsylvania, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Conshohocken, PA ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projec…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Town/Village of Harrison, New York, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Purchase, NY ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects a…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Morristown, New Jersey, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Morristown, NJ ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Town/Village of Harrison, New York, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Purchase, NY ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projects a…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Garden City, New York, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Garden City, NY ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring project…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Conshohocken, Pennsylvania, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Conshohocken, PA ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring projec…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Garden City, New York, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Garden City, NY ROLE SUMMARY The IT Project Manager oversees the planning and execution of mid‑sized to large IT initiatives, ensuring project…

Skills: IT Project Management, P&C Insurance, M&A, SDLC, Waterfall

Voyage Advisory logoVoyage Advisory

Management Consultant, Change Management Specialist

Chicago, Illinois, United States · Hybrid

Senior

Management Consultant, Change Management Specialist Our consultancy is looking for a highly motivated and talented Change Management Specialist. We are looking for peak performers who have a passion for business, a joy i…

Skills: Change Management, Stakeholder Management, Impact Analysis, Communication Planning, Coaching

Voyage Advisory logoVoyage Advisory

Change Management Consultant

Chicago, Illinois, United States · Remote OK

Mid level

Management Consultant, Change Management Specialist Voyage Advisory is a growing management consulting firm that helps organizations navigate complex transformations, improve customer experiences, and drive meaningful bu…

Skills: Change Management, Stakeholder Engagement, Communications Planning, Training Development, Impact Analysis

Voyage Advisory logoVoyage Advisory

Consultant, IT Project Manager with P&C Insurance Experience

Chicago, Illinois, United States · Hybrid

$80k–$90k/yr

Senior

Consultant, IT Project Manager ROLE TITLE IT Project Manager ROLE LOCATION(S) Onshore, Sompo Office: Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Garden City, NY; Houston, TX; Morristown, NJ; New York, N…

Skills: IT Project Management, P&C Insurance, SDLC, PMLC, Waterfall

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Senior Business Analyst / Project Manager – Claims Transformation

Voyage Advisory

Morristown, New Jersey, United States • Hybrid

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Senior+

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  • $70k–$70k/yr
  • Full-time
  • professional certificate
  • Health, Dental, Vision, Life, Disability, Vacation
  • Posted 10d ago
  • Apply by Oct 14
  • ~40 hrs/week

Responsibilities

Lead large-scale Property & Casualty insurance claims transformation and modernization initiatives, focusing on system implementations and process improvements. Partner with cross-functional teams and executive leadership to manage project delivery, requirements gathering, and system integrations.

Requirements

Requires over 14 years of experience as a BA or PM in the insurance domain, with at least 8 years specifically in Property & Casualty. Expertise in Guidewire ClaimCenter or Duck Creek Claims and experience with enterprise-scale transformation programs are essential.

Full job description

Senior Business Analyst / Project Manager – Claims Transformation (Guidewire / Duck Creek Preferred)

Job Summary

We are seeking an experienced consultant, Senior Business Analyst / Project Manager with deep expertise in Property & Casualty Insurance Claims to lead large-scale claims transformation, modernization, implementation, and enhancement initiatives.
The ideal candidate will possess a strong blend of Business Analysis, Project Management, Stakeholder Management, and Claims Domain expertise, with hands-on experience supporting claims platforms such as Guidewire ClaimCenter and/or Duck Creek Claims.

This role will partner with Claims Operations, Product Owners, IT teams, Vendors, and Executive Leadership to drive business requirements, project execution, system implementations, process improvements, integrations, and regulatory initiatives across the claims lifecycle.

Key Responsibilities

Program & Project Management
  • Lead end-to-end delivery of Claims Transformation and Claims Modernization initiatives.
  • Manage project scope, timelines, budgets, risks, dependencies, and stakeholder communications.
  • Develop project plans, status reports, RAID logs, and executive-level presentations.
  • Coordinate activities across business, technology, QA, vendor, and offshore teams.
  • Drive governance meetings, steering committee updates, and project reviews.
  • Ensure successful execution of Agile, Waterfall, or Hybrid delivery methodologies.
Business Analysis & Requirements Management
  • Lead requirements gathering workshops with Claims Operations, Adjusters, Claims Managers, Product Owners, and Business Stakeholders.
  • Document Business Requirements Documents (BRDs), Functional Requirements, User Stories, Process Flows, Use Cases, and Acceptance Criteria.
  • Conduct current-state and future-state process analysis.
  • Perform gap analysis and recommend process improvements and automation opportunities.
  • Manage requirements traceability throughout the project lifecycle.
Claims Domain Leadership
  • Act as SME for end-to-end Claims Operations, including:
    • First Notice of Loss (FNOL)
    • Claims Intake & Assignment
    • Coverage Verification
    • Claims Investigation
    • Reserve Management
    • Payments & Settlements
    • Subrogation & Recoveries
    • Litigation Management
    • Claims Closure
    • Regulatory & Compliance Reporting
  • Collaborate with business users to optimize claims workflows and operational efficiencies.
Guidewire / Duck Creek Initiatives
  • Lead business analysis and delivery activities for Guidewire ClaimCenter and/or Duck Creek Claims implementations, upgrades, migrations, and enhancements.
  • Support claims system integrations with Policy Administration, Billing, Document Management, Payment, Fraud Detection, and Third-Party Vendor systems.
  • Define business rules, claims workflows, integrations, and data conversion requirements.
  • Support platform modernization and cloud transformation initiatives.
Testing & Release Management
  • Oversee SIT, UAT, Regression Testing, and Production Readiness activities.
  • Review and approve test scenarios, test cases, and business validation results.
  • Coordinate defect triage and resolution activities.
  • Support release planning, deployment validation, and post-production stabilization.
Data & Reporting
  • Support claims data migration, reconciliation, and validation activities.
  • Analyze claims data, KPIs, operational metrics, and reporting requirements.
  • Partner with analytics teams to improve claims reporting and dashboard capabilities.
Required Qualifications
  • 14+ years of experience as a Business Analyst, Project Manager, or Delivery Lead within the Insurance domain.
  • 8+ years of Property & Casualty Insurance experience.
  • Strong expertise in Claims Operations and Claims Management Systems.
  • Demonstrated experience leading enterprise-scale Claims Transformation programs.
  • Experience managing cross-functional business and technology teams.
  • Strong stakeholder management and executive communication skills.
  • Experience working with Agile, Scrum, Waterfall, and Hybrid delivery models.
  • Strong documentation skills including BRDs, FRDs, User Stories, Process Flows, and UAT artifacts.
  • Working knowledge of SQL and data analysis concepts.
Preferred Qualifications
  • Hands-on experience with Guidewire ClaimCenter – Must Have
  • Experience with Duck Creek Claims (Highly Preferred).
  • Exposure to Guidewire PolicyCenter, BillingCenter, or Duck Creek Policy/Billing.
  • Experience supporting Claims System Implementations, Upgrades, Cloud Migrations, or Platform Modernization initiatives.
  • Experience working with Commercial Lines and/or Personal Lines Insurance.
  • Knowledge of API integrations, Data Mapping, Data Migration, and System Interfaces.
  • Experience managing offshore and distributed delivery teams.
Preferred Skills
  • Guidewire ClaimCenter / Duck Creek Claims
  • Claims Transformation
  • Claims Modernization
  • FNOL
  • Claims Adjudication
  • Reserve Management
  • Claims Payments
  • Subrogation
  • Recoveries
  • Litigation
  • Business Analysis
  • Project Management
  • Agile / Scrum
  • UAT Management
  • Stakeholder Management
  • Data Migration
  • System Integration
  • Regulatory Compliance
Nice to Have
  • CPCU, AINS, CBAP, PMP, PMI-ACP, SAFe Agilist, or equivalent certifications.
  • Experience with Cloud-based Insurance Platforms.
  • Exposure to Digital Claims Transformation and Customer Self-Service Portals.

LOCATION AND COMPENSATION
This position is hybrid and will require employees to be onsite in Morristown, NJ. 

The position is full time and will include a base salary range of $90-$100K plus full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.
​​​​​​​

Related keywords

Guidewire ClaimCenterDuck Creek ClaimsProperty & Casualty InsuranceClaims TransformationFNOLSubrogationLitigation ManagementBRDFRDUser StoriesRAID LogsAgileScrumWaterfallSITUAT

About Voyage Advisory

LinkedInVisit site

We help our clients care for their customers.

Industry
Business Consulting and Services
Company size
11-50 employees
Founded
2018
Headquarters
Chicago, Illinois
LinkedIn followers
10,189

Voyage’s team of management consultants work side-by-side with leaders to achieve their top objectives and solve their toughest problems. We work tirelessly until strategy becomes reality. We have the skill, discipline and insight to lead critical projects, to design and implement process improvements, to drive change efforts toward maximum ROI, and to elevate customer experience — saving companies time, money and aggravation.

Offices: 5300 N Damen Ave, Chicago, Illinois 60625, US · 1 Rideau St, Ottawa, Ontario K1N 8S7, CA

Contact CenterCustomer ExperienceBack OfficeCustomer CareCustomer ServiceProcess ImprovementCenter of Excellenceoperations transformationchange managementservice operations
View all jobs at Voyage Advisory

About Voyage Advisory

LinkedInVisit site

We help our clients care for their customers.

Industry
Business Consulting and Services
Company size
11-50 employees
Founded
2018
Headquarters
Chicago, Illinois
LinkedIn followers
10,189

Voyage’s team of management consultants work side-by-side with leaders to achieve their top objectives and solve their toughest problems. We work tirelessly until strategy becomes reality. We have the skill, discipline and insight to lead critical projects, to design and implement process improvements, to drive change efforts toward maximum ROI, and to elevate customer experience — saving companies time, money and aggravation.

Offices: 5300 N Damen Ave, Chicago, Illinois 60625, US · 1 Rideau St, Ottawa, Ontario K1N 8S7, CA

Contact CenterCustomer ExperienceBack OfficeCustomer CareCustomer ServiceProcess ImprovementCenter of Excellenceoperations transformationchange managementservice operations
View all jobs at Voyage Advisory

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