Budapest, Central Hungary, Hungary · Hybrid
Customer Service Representative – French Speaking At VELUX, we offer you the opportunity to grow, shape your own career, and work in an international, sustainable company. As part of our expanding Online Sales team, we a…
Skills: French, English, Customer Service, Sales, Telesales
Warszawa, Pomeranian Voivodeship, Poland · Hybrid
We are looking for a student to join our team as an Accounting Intern (Umowa Zlecenie). Ideally, the successful candidate will be in their fourth or fifth year of study and willing to work an average of 30 hours per week…
Skills: Accounting, Microsoft Excel, Data Analysis, Vendor Account Maintenance, Document Processing
Bologna, Emilia-Romagna, Italy · Hybrid
$46k–$56k/yr
La figura di Formatore Tecnico Senior è responsabile della progettazione, dello sviluppo e dell’erogazione di percorsi formativi rivolti a tre principali target: architetti, imprese e installatori. Il ruolo prevede corsi…
Skills: Technical Training, Instructional Design, Public Speaking, English Proficiency, Curriculum Development
Hørsholm, Capital Region of Denmark, Denmark · Hybrid
Play a critical role in shaping commercial performance across the Nordics and Switzerland. As Finance Business Partner to the Market Directors, you will act as a trusted advisor, driving performance transparency, challen…
Skills: Finance Business Partnering, FP&A, Commercial Finance, Management Consulting, Financial Analysis
Hørsholm, Capital Region of Denmark, Denmark · Hybrid
Help shape and strengthen the security foundation at VELUX We are looking for a Cybersecurity Architect to join our cybersecurity team and play a key role in shaping how security is built into our technology landscape. T…
Skills: Security Architecture, Identity And Access Management (IAM), DevSecOps, Cloud Security, Azure
Feuquières-en-Vimeu, Hauts-de-France, France · On-site
Rejoignez une équipe internationale au cœur de la transformation digitale de nos sites industriels. Si vous aimez résoudre des problématiques techniques, accompagner les utilisateurs et contribuer à la performance d'un e…
Skills: IT Support, Windows Environment, Network Administration, TCP/IP, VLAN
Utrecht, Utrecht, Netherlands · Hybrid
Maak jij graag deel uit van een team dat oplossingen biedt voor een betere woonomgeving bij mensen overal ter wereld, dankzij daglicht en frisse lucht door het dak? Ja? Dan zijn we misschien een match. Ben jij serviceger…
Skills: Customer Service, Effective Communication, Active Listening, Dutch Language Proficiency, Problem Solving
Wells, Minnesota, United States · On-site
$32/hr–$41/hr
In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof tra…
Skills: CADD, SolidWorks, Solid Modeling, Cosmos, Microsoft Office
Hamburg, Germany · Hybrid
Business Analyst & Data Engineer (m/w/d) Als Teil des Teams „Global Sales Enablement – Performance & Analytics“ verantwortest Du in dieser Rolle den erfolgreichen Informationsaustausch mit unseren wichtigsten B2B-Kunden …
Skills: Data Analysis, Data Engineering, Reporting, MSSQL Server, Snowflake
Morangis, Grand Est, France · Hybrid
Et si vous deveniez l'un des acteurs clés du développement commercial de VELUX France auprès des plus grands distributeurs professionnels du marché ? Rejoignez une entreprise qui transforme les espaces de vie grâce à la …
Skills: Key Account Management, Commercial Strategy, Performance Analysis, Negotiation, Stakeholder Management
Fertőd, Western Transdanubia, Hungary · On-site
Position Summary The QHSE&E Manager is responsible for the strategic leadership and alignment of the company's Quality Assurance, Health, Safety, Environmental and Energy management (QHSE&E) functions. The role ensures t…
Skills: Strategic Leadership, Quality Assurance, Health and Safety Management, Environmental Management, Energy Management
Vyškov, Southeast, Czechia · Hybrid
Do našeho týmu hledáme posilu na pozici HR Supporter/HR generalist. Pozice je vhodná pro někoho, kdo už má zkušenosti v oblasti HR, domluví se anglicky a hledá přátelské pracovní prostředí, možnost získat široké zkušenos…
Skills: HR Administration, Blue Collar Recruitment, Payroll Support, Occupational Health Management, Training Coordination
Warszawa, Pomeranian Voivodeship, Poland · Hybrid
Do naszego zespołu sprzedaży poszukujemy osoby na stanowisko Przedstawiciela Handlowego / Przedstawicielki Handlowej (Area Managera) w regionie województwa lubuskiego i zachodniej część województwa wielkopolskiego. Osoba…
Skills: B2B Sales, Relationship Management, Sales Planning, CRM Systems, Microsoft Office
Katy, Texas, United States · On-site
$23/hr–$29/hr
In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof tra…
Skills: Shipping and Receiving, Warehousing, Forklift Operation, Physical Inventory, Bar Coding
Skjern, Central Denmark Region, Denmark · Hybrid
Experienced Global Quality Specialist in mechatronics/electronics – VELUX Skjern/Østbirk Do you want to play a key role in bringing new technology into production and supply chain while ensuring high quality standards? M…
Skills: Quality Management, Project Management, FMEA, Root Cause Analysis, MSA
Østbirk, Central Denmark Region, Denmark · On-site
Maskinsnedker med flair for udvikling af prototyper – VELUX – LKR Innovation House, Østbirk Bliv en del af et stærkt team, hvor du arbejder med hele processen fra idé til færdig prototype. Har du en håndværksmæssig baggr…
Skills: Prototype Development, CNC Programming, CAD, CREO, Technical Drawing Interpretation
Aarburg, Aargau, Switzerland · On-site
Wenn Du Dich für hervorragenden Kundenservice begeisterst und Interesse an unserer Produktwelt hast, dann werde Teil unseres Teams und unterstütze unsere Endkunden und Handwerker dabei, ihre Fragen zu beantworten und pas…
Skills: Customer Service, Order Processing, SAP, MS Office, German Language
Colognola ai Colli, Veneto, Italy · On-site
$32k–$39k/yr
Descrizione del ruolo La figura di Product Solutions Specialist, si occupa di gestire i prodotti aziendali dal punto di vista tecnico e di supportare l’attività commerciale. Il ruolo fa da collegamento tra diverse funzio…
Skills: Technical Product Management, Technical Drawing, B2B Sales Support, Market Analysis, Product Lifecycle Management
Morangis, Grand Est, France · On-site
Role Purpose The Senior HR Business Partner (Sr HRBP) acts as a strategic advisor to business leaders across France and Iberia Markets and Regional Functions. The role focuses on aligning people’s strategy with business …
Skills: Strategic Business Partnering, Workforce Planning, Talent Management, Change Management, Organizational Design
Hørsholm, Capital Region of Denmark, Denmark · On-site
Are you curious about strategy, analytics, and how ideas are transformed into real business decisions? As a Student Assistant in our Strategy & Transformation team, you will become part of an international function that …
Skills: Analytical Skills, Project Management, Microsoft Excel, Microsoft PowerPoint, Data Analysis
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Manage incoming sales enquiries, process orders, and provide comprehensive post-sales support to web shop and marketplace customers. Identify commercial opportunities during customer interactions to drive business growth and contribute to process improvements.
Fluent in French and proficient in English with strong communication and administrative skills. Experience in customer service or sales and proficiency in MS Office are required, with additional language skills considered an advantage.
At VELUX, we offer you the opportunity to grow, shape your own career, and work in an international, sustainable company.
As part of our expanding Online Sales team, we are looking for a French-speaking Customer Service Representative with a strong sales mindset who is passionate about delivering an excellent customer experience. In this role, you will support our web shop and marketplace customers, helping them navigate their purchasing journey, resolving inquiries, and identifying opportunities to drive customer satisfaction and business growth.
Manage incoming sales enquiries, prepare tailored quotations, proactively follow up on opportunities, and convert leads into successful orders.
Provide comprehensive post-sales support, including delivery tracking, claims handling, returns processing, installation guidance, and payment-related enquiries.
Process and manage customer orders, returns, and account-related activities across our internal systems, web shops, and online marketplaces.
Identify commercial opportunities during customer contact and promote relevant products or solutions.
Contribute to process improvements and a better customer experience.
Participate in projects related to the role.
Fluent in French (spoken and written),
Good level of English,
Confident in using MS Office and working with multiple systems simultaneously.
Strong communication and interpersonal skills, with a customer-focused and commercial mindset.
Excellent attention to detail and a proactive approach to problem-solving. Comfortable working in a structured, process-driven environment with a high volume of administrative tasks.
Able to maintain a high level of accuracy, focus, and motivation when handling repetitive tasks and following established processes on a daily basis.
Flexible and adaptable, comfortable working in a hybrid, international environment and supporting different teams or business areas when needed, including managing written requests in multiple languages.
Knowledge of Spanish, Italian, or another foreign language.
Experience in customer service, sales, telesales, account management, or a similar customer-focused role.
Familiarity with working in a commercial environment where building customer relationships and identifying sales opportunities are part of delivering an excellent customer experience.
Learn more about the VELUX Group online at www.velux.com where you can read more about working at our company and what to expect of our recruitment process.
We look forward to receiving your application and CV as soon as possible. We are conducting interviews on an ongoing basis until we have the right match.
All inquiries will be treated confidentially.
In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the roof window category, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.
The VELUX Group is an international, family-owned business with strong financial roots and each year we can create real impact by reinvesting in society, our employees and planet through our foundations. With 20 production companies in 12 countries and sales companies in 37 countries, our products are widely available. We employ around 12,000 people, and our company is headquartered in Denmark. Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.
At VELUX Residential, we believe in fostering a diverse workplace for everyone to thrive, develop, and perform at their best, and where you feel welcome, respected, and valued. We are committed to providing equal opportunities for all - whether you are applying for a role or already a part of VELUX Residential. That means we recruit, hire, train, and promote people based on their skills and potential without regard to race, color, religion, sex, age, neurodiversity, disability, protected veteran status, national origin, sexual orientation or any other basis prohibited by applicable law.
We value diversity and strive to ensure that our employment decisions are fair and inclusive, focusing only on what truly matters: your qualifications and how you can contribute to our shared mission and success.
Well-being for people and planet by transforming spaces using daylight and fresh air
For more than 80 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product programme includes roof windows and modular skylights, decorative blinds, sun screening products and roller shutters, as well as installation and smart home solutions. These products help to ensure a healthy and sustainable indoor climate, for work and learning, for play and pleasure. We work globally – with sales and manufacturing operations in 35 countries and around 11,000 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company owned by the Villum Foundation and members of the Kann Rasmussen family. The VELUX Group’s financial results are incorporated into VKR Holding’s consolidated accounts. In 2024, the VELUX Group had a total revenue of EUR 2.96 billion, VKR Holding had a total revenue of EUR 3.87 billion, and the Villum Foundation and the VELUX FOUNDATION donated EUR 169 million in charitable grants.
Offices: Ådalsvej 99, Horsholm, 2970, DK
Well-being for people and planet by transforming spaces using daylight and fresh air
For more than 80 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product programme includes roof windows and modular skylights, decorative blinds, sun screening products and roller shutters, as well as installation and smart home solutions. These products help to ensure a healthy and sustainable indoor climate, for work and learning, for play and pleasure. We work globally – with sales and manufacturing operations in 35 countries and around 11,000 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company owned by the Villum Foundation and members of the Kann Rasmussen family. The VELUX Group’s financial results are incorporated into VKR Holding’s consolidated accounts. In 2024, the VELUX Group had a total revenue of EUR 2.96 billion, VKR Holding had a total revenue of EUR 3.87 billion, and the Villum Foundation and the VELUX FOUNDATION donated EUR 169 million in charitable grants.
Offices: Ådalsvej 99, Horsholm, 2970, DK
