Pune, Maharashtra, India · Remote OK
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and si…
Skills: Team Leadership, Customer Experience, EOR Services, Payroll Services, SaaS
United States · On-site
About Job The Senior Manager, Payroll Operations – Americas (EOR) is a senior regional leadership role responsible for delivering accurate, compliant, and scalable Employer of Record (EOR) payroll services across North a…
Skills: Payroll Operations, Employer of Record, People Leadership, Compliance Management, Process Improvement
Bengaluru, Karnataka, India · On-site
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and si…
Skills: Software Engineering, SaaS, Java, JavaScript, Go
Bengaluru, Karnataka, India · Hybrid
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and …
Skills: Customer experience, Customer support, SaaS, HRIS, Relationship management
State of Mexico, Mexico · Remote OK
About Job At Multiplier, we are seeking a highly skilled Senior Payroll Specialist to lead payroll processing for our Latin America region. This is a critical role that requires expertise in two or more Latam countries, …
Skills: Payroll processing, Latin American labor laws, Employee of record, Compliance, Analytical skills
São Paulo, São Paulo, Brazil · Remote OK
Location: Remote (NAMER) Reports to: Head of Client Solutions About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is…
Skills: Solutions engineering, Global payroll, Employer of record, Product strategy, Stakeholder management
Bengaluru, Karnataka, India · Hybrid
About Job The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and si…
Skills: Software engineering, Platform engineering, System design, Java, JavaScript
Bengaluru, Karnataka, India · On-site
About Job We’re looking for a senior role in Integrated Marketing/Audience Experience - a strategic leader who can bring together every part of our marketing ecosystem into one connected, audience-first engine. You’ll be…
Skills: Integrated Marketing, Strategic Leadership, Audience Experience, Campaign Orchestration, Cross-functional Influence
São Paulo, São Paulo, Brazil · Hybrid
What do we do? About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is at the forefront of this change. By removing b…
Skills: Customer success, Account management, Relationship management, B2B SaaS, HR tech
Cork, Munster, Ireland · Remote OK
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and si…
Skills: Payroll legislation, EMEA payroll, ADP, Workday, Microsoft Office
Spain · On-site
$42k–$51k/yr
Role Summary As the Payroll Implementation Manager – Spain, you will serve as the payroll subject matter expert (SME) for all Spain payroll implementations. Working alongside a dedicated Payroll Project Manager, who owns…
Skills: Payroll Implementation, Spanish Payroll Legislation, A3 Software, G2N Nova, Stakeholder Management
Bengaluru, Karnataka, India · Remote OK
About Job As a Senior Customer Success Manager - APAC, you will play a vital role in building strong, outcome-based relationships with our named accounts in APAC region. This will enable them to expand their internationa…
Skills: Customer Success, Account Management, B2B SaaS, HR Tech, Consultative Solutioning
London, England, United Kingdom · Hybrid
About Job The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and si…
Skills: Business Development, Lead Generation, SaaS, Sales, Cold Outreach
On-site
About the Job We're looking for a Senior Product Marketing Manager to drive positioning, messaging, go-to-market strategy, and sales enablement across Multiplier's global employment platform. You'll partner closely with …
Skills: Product Marketing, Go-to-market Strategy, Sales Enablement, Competitive Intelligence, Product Launch
Cork, Munster, Ireland · On-site
About Job The Payroll Specialist (EMEA) will play a pivotal role in ensuring seamless payroll operations across the Europe region. This position requires strong technical expertise, excellent communication skills, and th…
Skills: Payroll legislation, EMEA payroll, ADP, Workday, Microsoft Office
Italy · Remote OK
$50k–$62k/yr
About the Role Multiplier is building a world-class Customer Success organization to support global companies as they hire, pay, and manage teams across borders. As CS Enablement Specialist/Manager, you will sit at the c…
Skills: Customer Success Enablement, SaaS, Project Management, Training, Instructional Design
Bengaluru, Karnataka, India · On-site
About Job At Multiplier, we are seeking a Director of Ops Excellence to join our team and drive operational transformation across the organization. This role is pivotal in building a robust global operations engine that …
Skills: Operational Excellence, Process Mapping, Root Cause Analysis, SOP Development, Workflow Redesign
New York, New York, United States · Remote OK
Join Multiplier – Shape the Future of Global Hiring About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the f…
Skills: Outbound prospecting, Salesforce, B2B sales, Pipeline management, Lead generation
Bengaluru, Karnataka, India · On-site
What will you be doing? You will be at the heart of our international payroll operations, ensuring seamless payroll execution across multiple countries. Your role will involve: End-to-End Global Payroll Management – Over…
Skills: Global Payroll Management, EMEA Payroll Compliance, Vendor Management, Stakeholder Management, Payroll Controls
Pune, Maharashtra, India · On-site
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and si…
Skills: Global mobility, Immigration compliance, Employer of record, Vendor management, Stakeholder management
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Lead and manage a high-performing team of global EOR and payroll support specialists to ensure KPIs and SLAs are met. Drive operational excellence by analyzing team performance, implementing data-driven solutions, and refining support procedures.
Requires 2+ years of experience leading customer support teams in high-growth SaaS or startup environments. Strong knowledge of EOR services, global compliance, and proficiency in support tools like Salesforce and Zendesk is essential.
About us:
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.
Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.
Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.
We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.
Leadership Experience: 2+ years of proven experience leading customer support teams in high-growth, fast-paced environments—preferably within SaaS or startup ecosystems.
EOR Domain Knowledge: Familiarity with Employer of Record (EOR) services is a strong advantage, along with a solid grasp of global employment and compliance operations.
Operational Expertise: Deep understanding of B2B support processes, systems - Salesforce/Zendesk/Tableau, and service operations, with a passion for delivering scalable support solutions.
Remote Team Management: Demonstrated success in managing distributed or remote-first teams across multiple time zones, with a focus on communication, accountability, and collaboration.
Performance & SLA Management: Track record of meeting and exceeding SLAs and performance metrics through effective team leadership and data-driven decision-making.
Training & Quality Programs: Experience designing and implementing training programs, quality assurance processes, and structured performance evaluation frameworks.
Analytical Thinking: Strong problem-solving skills with the ability to analyze performance data, identify trends, and implement targeted improvements.
Communication Skills: Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders and articulate complex issues clearly.
Attention to Detail: High level of accuracy and organizational skills, with the ability to handle sensitive information discreetly and professionally.
Customer-Centric Mindset: Deep commitment to delivering outstanding customer experiences through proactive and empathetic support.
Global Exchange for Work empowering companies of every size to hire, manage, and pay global teams in 160+ countries.
Work is global. Now the infrastructure is, too. Multiplier is the Global Exchange for Work that companies rely on to hire, manage, and pay global teams. Our Employer of Record (EOR), Contractor of Record (COR), and Global Payroll are built on owned entities, native payroll engines, in-house compliance expertise, and integrated payments. That infrastructure empowers companies to scale into 160+ countries, talent to access life-changing opportunities, and countries to participate in the global economy. 2,700+ companies. $2 billion+ in cross-border wages. Founded in 2020 to build a world without limits.
Offices: New York, US · HCM, VN · Jakarta, ID · Manila, PH · Bengaluru, IN
Global Exchange for Work empowering companies of every size to hire, manage, and pay global teams in 160+ countries.
Work is global. Now the infrastructure is, too. Multiplier is the Global Exchange for Work that companies rely on to hire, manage, and pay global teams. Our Employer of Record (EOR), Contractor of Record (COR), and Global Payroll are built on owned entities, native payroll engines, in-house compliance expertise, and integrated payments. That infrastructure empowers companies to scale into 160+ countries, talent to access life-changing opportunities, and countries to participate in the global economy. 2,700+ companies. $2 billion+ in cross-border wages. Founded in 2020 to build a world without limits.
Offices: New York, US · HCM, VN · Jakarta, ID · Manila, PH · Bengaluru, IN
