Chicago, Illinois, United States · Hybrid
$102k–$133k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Regulatory compliance, Security management system, Risk management, Aviation security, Policy development
Chicago, Illinois, United States · On-site
$90k–$117k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Microsoft .NET Framework, Microsoft .NET Core, SQL, NoSQL, Design Patterns
Los Angeles, California, United States · On-site
$84k–$109k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Aircraft maintenance, Troubleshooting, Technical documentation, Structural engineering, Avionics
Denver, Colorado, United States · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Aircraft Maintenance, Troubleshooting, Preventive Maintenance, Inspections, Parts Replacement
Gurugram, Haryana, India · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: AWS, Terraform, Kubernetes, CI/CD, Python
Gurugram, Haryana, India · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Data analysis, Data mining, Statistical modeling, Machine learning, R
Chicago, Illinois, United States · On-site
$112k–$147k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Software development, Agile, .NET, Java, Front-end frameworks
Chicago, Illinois, United States · On-site
$176k–$229k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: AI strategy, Voice automation, Customer experience, Retail AI, Agentic workflows
Phoenix, Arizona, United States · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Baggage handling, Cargo processing, Aircraft dispatching, Operational safety, Customer service
Honolulu, Hawaii, United States · On-site
$80k–$98k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Team leadership, Customer service, Conflict resolution, Decision-making, Operational excellence
Chicago, Illinois, United States · Hybrid
$82k–$107k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Airline distribution, NDC implementation, SQL, SAS, R
Chicago, Illinois, United States · Hybrid
$67k–$87k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Financial analysis, Budget management, Data analytics, Forecasting, Excel
Houston, Texas, United States · On-site
$100k–$131k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Aircraft maintenance, Troubleshooting, Engineering authority, Technical leadership, Regulatory compliance
Houston, Texas, United States · On-site
$84k–$109k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Aircraft maintenance, Troubleshooting, Technical engineering support, Structural knowledge, Data analysis
Rio de Janeiro, Rio de Janeiro, Brazil · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Aircraft painting, Surface preparation, Spray gun operation, Technical drawing interpretation, Corrosion resistance
Chicago, Illinois, United States · On-site
$118k–$153k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Python, Machine learning, ML Ops, Docker, Kubernetes
Denver, Colorado, United States · On-site
$102k–$133k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Supply chain management, Warehouse management, Team leadership, Continuous improvement, Statistical analysis
Anchorage, Alaska, United States · On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Flight dispatching, Operational control, Meteorological analysis, Flight planning, Communication
Chicago, Illinois, United States · Hybrid
$100k–$131k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Aircraft Maintenance, Project Management, Regulatory Compliance, Technical Support, Cost Benefit Analysis
Chicago, Illinois, United States · Hybrid
$100k–$131k/yr
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Skills: Analytical skills, Problem solving, Troubleshooting, Aircraft maintenance, Component maintenance
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The manager oversees regulatory compliance, training, and operational procedures related to crew security mandates while collaborating with internal departments and labor unions. They are responsible for developing security policies, monitoring compliance risks, and maintaining communication with regulatory bodies to ensure adherence to aviation security requirements.
Candidates must hold a bachelor's degree and possess significant experience in designing and managing complex enterprise-wide security or compliance programs. Strong knowledge of aviation security principles, regulatory frameworks, and the ability to influence cross-functional stakeholders are essential for success in this role.
From airports to boardrooms, our Legal team provides advice and counsel on all aspects of the business, assessing legal risks and compliance, while our Ethics and Compliance team ensures that we run an ethically sound operation. Together, these teams help us make the best possible decisions for our airline, to run our business with integrity, ensuring our airline operates lawfully and ethically, creating a company we are all proud to work for.
Job Overview and Responsibilities
The Crew Security Compliance Manager oversees regulatory compliance, training, and operational procedures related to crew security mandates, collaborates with internal departments and labor unions, develops policies and training programs, monitors compliance risks, and maintains communication with regulatory bodies and unions to ensure adherence to security requirements in the aviation sector. The position works closely with internal and external work groups and labor unions to enhance the company’s Security Management System (SeMS) through review of complex and time sensitive security information while incurring minimal negative operational impact.
This position is based at our Chicago HQ and is considered hybrid.
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- Experience designing, implementing, and managing complex enterprise-wide security, risk management, or compliance programs
- Knowledge of aviation security principles, regulations, and requirements, including TSA, FAA, ICAO, host-country regulations, Known Crewmember (KCM) programs, layover security, security reporting, and Sensitive Security Information (SSI) handling
- Knowledge of airline operations, including Flight Operations, Inflight, Dispatch, Airport Operations, Network Operations Center (NOC) functions, and crew security risk management practices
- Experience assessing security risks, investigating incidents, preserving evidence, managing compliance programs, and coordinating crisis response activities
- Strong analytical and research skills with the ability to evaluate large volumes of information, identify emerging security threats and trends, and develop actionable recommendations
- Strong written and verbal communication skills, including the ability to prepare security briefings, executive reports, regulatory correspondence, and communicate complex security information to diverse audiences
- Ability to collaborate and influence across all organizational levels and effectively partner with labor unions, federal agencies, airport authorities, law enforcement, and other security stakeholders
- Knowledge of crew security risk management practices, including hotel, ground transportation, and layover security programs
- Strong written and verbal communication skills with the ability to develop security briefings, alerts, executive reports, and effectively communicate with flight crews, leadership, law enforcement, regulators, labor unions, and external partners
- Ability to maintain confidentiality and appropriately handle sensitive information
- Ability to travel domestically and internationally as required
- Must be legally authorized to work in the United States without sponsorship
- Successful completion of interview required to meet job qualifications
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Aviation security, aviation management
- Experience in directing and working with teams within a matrixed organization
This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.
Offices: 233 South Wacker Drive, Chicago, IL 60606, US
This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.
Offices: 233 South Wacker Drive, Chicago, IL 60606, US
