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Full-time
high school
Posted 22d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
Provides data process support by handling client inquiries, processing orders, and updating transactional information in databases. Maintains accurate records of interactions and ensures adherence to regulatory requirements and business standards.
Requirements
Requires a High School Diploma or GED. Generally requires less than 2 years of experience in the area of responsibility.
Full job description
What success looks like in this role:
• Provides Data Process support within an assigned service or product area.
• Performs various Data Process duties, such as:
o Providing assistance to clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product / service information,
o Handling and processing product, service or other orders / requests,
o Handling transactions associated with product / service changes,
o Entering and updating transactional information into databases, spreadsheets or other systems, and
o Handling and processing payments.
• Maintains accurate records of client interactions, service requests, transactions and changes.
• Maintains and delivers excellent service and relationships with client, franchises and other supported stakeholders.
• Develops understanding of and adheres to regulatory requirements and Unisys business process outsourcing standards and policies.
• Escalates complex and difficult to resolve issues per established protocol.
• May have direct client interface.
You will be successful in this role if you have:
High School Diploma or GED required
Generally, less than 2 years’ experience in area of responsibility
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Related keywords
Data Process SupportBPOClient InterfaceTransactional InformationDatabase EntryCustomer Relationship ManagementRegulatory RequirementsUnisys
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Offices: 801 Lakeview Drive, Blue Bell, Pennsylvania 19422, US · 10 b Madison Avenue Ext, Albany, New York 12203, US · Lot 93 & 94, ALOR SETAR, 05050, MY · 650 Great South Road, Greenlane, Auckland 1051, NZ · 1 Seventh Street, Augusta, Georgia 30901, US
ApplicationsBusiness ProcessesChange ManagementCloud Data and AnalyticsCloud ManagementCommunication and CollaborationConsultingCybersecurityDigital WorkplaceEmployee Experience
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Offices: 801 Lakeview Drive, Blue Bell, Pennsylvania 19422, US · 10 b Madison Avenue Ext, Albany, New York 12203, US · Lot 93 & 94, ALOR SETAR, 05050, MY · 650 Great South Road, Greenlane, Auckland 1051, NZ · 1 Seventh Street, Augusta, Georgia 30901, US
ApplicationsBusiness ProcessesChange ManagementCloud Data and AnalyticsCloud ManagementCommunication and CollaborationConsultingCybersecurityDigital WorkplaceEmployee Experience