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Full-time
bachelor degree
Posted 29d ago
~40 hrs/week
Remote in United States
Responsibilities
Provide ongoing systems administration support including installation, maintenance, and troubleshooting of Windows environments across multiple locations. Responsibilities include remediating incident tickets, enhancing system reliability, and coordinating with clients to align technical recommendations with business needs.
Requirements
Requires a BA/BS degree and 4-6 years of relevant experience in Windows systems administration and technical support. Candidates must be U.S. citizens and residents eligible for U.S. government export control authorizations.
Full job description
What success looks like in this role:
Position Summary
The Windows Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments across multiple locations. This role provides technical support and advises on the use of programming tools, database systems, and networks.
Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Windows systems.
Core Responsibilities
Systems Administration & Support
Provides Systems Administration support for multiple organizations across the company, building on responsibilities such as:
Provides Systems Administration hands-on support, troubleshooting and technical guidance.
Analyzes and recommends commercially available hardware and software capable of meeting network, systems, and user requirements.
Contributes to the design, development, and maintenance of Systems Administration infrastructure (routers, switches, and application load balancers).
Client Engagement & Requirements
Engages with clients to gather specifications, requirements, and systems expectations.
Coordinates with client contacts to align operational recommendations with business needs.
Performance & Testing
Configures and maintains software performance, stress, and load tests, and makes recommendations based on results.
Remediates daily incident tickets to maintain Windows system availability and reliability.
Training & Knowledge Transfer
Conducts training sessions with users and Systems Administration team members.
You will be successful in this role if you have:
BA/BS degree and 4–6 years of relevant experience OR equivalent combination of education and experience.
Deep expertise in Windows systems administration.
Strong troubleshooting and technical support background.
U.S. Citizenship and U.S. residency required.
#LI-JV1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Offices: 801 Lakeview Drive, Blue Bell, Pennsylvania 19422, US · 10 b Madison Avenue Ext, Albany, New York 12203, US · Lot 93 & 94, ALOR SETAR, 05050, MY · 650 Great South Road, Greenlane, Auckland 1051, NZ · 1 Seventh Street, Augusta, Georgia 30901, US
ApplicationsBusiness ProcessesChange ManagementCloud Data and AnalyticsCloud ManagementCommunication and CollaborationConsultingCybersecurityDigital WorkplaceEmployee Experience
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Offices: 801 Lakeview Drive, Blue Bell, Pennsylvania 19422, US · 10 b Madison Avenue Ext, Albany, New York 12203, US · Lot 93 & 94, ALOR SETAR, 05050, MY · 650 Great South Road, Greenlane, Auckland 1051, NZ · 1 Seventh Street, Augusta, Georgia 30901, US
ApplicationsBusiness ProcessesChange ManagementCloud Data and AnalyticsCloud ManagementCommunication and CollaborationConsultingCybersecurityDigital WorkplaceEmployee Experience