Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Skills: IT Portfolio Management, Program Governance, Agile Delivery, Capacity Planning, Financial Tracking
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Skills: IT Portfolio Management, Program Governance, Agile Delivery, Capacity Planning, Financial Tracking
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Are you looking for a business opportunity in a thriving, mission-driven industry? Are you an entrepreneur with the drive and commitment it takes to build a business from the ground up? Consider explo…
Skills: Business Development, Relationship Management, Consultative Selling, Direct Marketing, Entrepreneurship
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their p…
Spanish Bilingual Inbound Sales Specialist - (Pacific Time Hours)
Seattle, Washington, United States · Remote OK
Mid level$258M raised
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Skills: Bilingual English and French, Customer Support, Partner Support, Multi-channel Communication, Problem Solving
French Bilingual, Claims Quality Assurance Analyst
Montreal, Quebec, Canada · Remote OK
Mid level$258M raised
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a …
Skills: Bilingual French and English, Claims Adjudication, Medical Record Review, Customer Service, Problem Solving
Customer Support Specialist - (Pacific Time Hours)
Seattle, Washington, United States · Remote OK
Mid level$258M raised
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a…
Skills: Call Center Experience, Conflict De-escalation, Written Communication, Verbal Communication, CRM Proficiency
Customer Retention Specialist (Pacific Time Hours)
Seattle, Washington, United States · Remote OK
Mid level$258M raised
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a…
Skills: Customer Retention, De-escalation, Active Listening, CRM Systems, Technical Troubleshooting
Coordonnatrice du soutien aux partenaires – Québec (Bilingue)
Montreal, Quebec, Canada · Remote Solely
Mid level$258M raised
Company Description Trupanion est l'un des principaux fournisseurs d'assurance médicale pour les chats et les chiens en Amérique du Nord. Notre mission est d'aider les propriétaires d'animaux de compagnie soucieux et res…
Skills: Bilingualism (French/English), Customer Service, Multi-channel Support, Problem Solving, CRM
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their p…
Skills: Veterinary Medical Knowledge, Claims Adjudication, Analytical Thinking, Problem Solving, Attention To Detail
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$95k–$120k/yr
Full-time
high school, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Float Holidays, Sabbatical
Posted 2d ago
~40 hrs/week
Responsibilities
Develop and implement physical security strategies and protocols to protect Trupanion offices and the 6100 Building. Manage security vendors, oversee CCTV systems, and handle day-to-day security operations including access policies and after-hours incidents.
Requirements
Requires a high school diploma and at least 5 years of relevant experience in security program development and CCTV maintenance. A Certified Protection Professional certification and a valid driver's license are strongly preferred.
Full job description
Company Description
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves
Job Description
Position Summary:
US – Seattle only: This position is open to candidates in the Seattle area. You’ll work on-site at our casual, pet-friendly office five days a week, along with on-call for after-hours security incidents at 6100 Building and other Trupanion offices.
Under the supervision of the Facilities Director, the Physical Security Program Manager will develop and implement effective security strategies, programs, and protocols to protect the Trupanion offices and 6100 Building against all physical security risks.
Responsibilities:
Strategic oversight and tactical execution of Physical Security programs at Trupanion Seattle HQ, Trupanion North Vancouver Office (NVO) and the 6100 Building
Develop, update, and maintain a robust physical security program for the Trupanion Seattle HQ Office, the Trupanion NVO, the 6100 Building management, and other Trupanion physical office locations as required
Including plans and training for (not limited to): Onsite physical security for building, Active Shooter, Executive Protection Program (as requested), Travel Protection Program, Personal security/safety, Risk Assessment and Management, and other relevant programs as needed
Manage and maintain relationship with Security vendor(s)
Review and update contract(s) as needed to ensure program meets organizational needs
Define KPIs, review and update post orders, and ensure vendors meet all program requirements
Collaborate with UK Office team members to ensure a robust security program exists for that office and provide support for any updates or concerns
Complete risk/threat assessments for office and building as required by current policies or per industry best practices
Perform periodic program reviews and updates to ensure processes are effective, efficient, and meet requirements
Identify security risks, provide appropriate solutions, and implement approved projects
Day-to-day operations oversight and management
Oversee onsite security vendor at 6100 Building
Manage the onsite CCTV system for Trupanion Seattle HQ 6100 Building, and other Trupanion offices including system review, updates, redesign, and changes as needed
Primary owner and contact for North Vancouver Office alarm monitoring company
Oversee security aspects of all access policies/programs
Team member access
Visitor/guest access
Vendor/contractor access
Loaner badges
On call for after-hours security incidents at 6100 Building and Trupanion offices
Review and approval of invoices related to security services and equipment
Identify security risks, scope and recommend solutions for implementation. Complete projects as approved/budgeted.
Create and manage the annual security program budget.
Performs various security related tasks and requests.
Drive and Operate company vehicles as required.
Performs other related duties as assigned.
Qualifications
Education, Registration & Certification:
High School graduate or equivalent required
Certified Protection Professional strongly preferred
Experience:
5+ years relevant experience
Security program development experience required
Experience with CCTV setup and maintenance required
Experience developing and overseeing security programs remotely preferred
Valid driver's license, proof of insurance or insurability
Clean driving record for the last 5 years
Intermediate Computer experience & knowledge of Microsoft Office suite (Outlook, Excel, and Word)
Physical Requirements:
Ability to meet the following physical requirements with or without reasonable accommodations:
Regularly sit at computer workstation
Regularly walk, stand, stoop, climb, kneel and crouch
Additional Information
Skills, Knowledge & Abilities:
Basic knowledge of pertinent codes and regulations is desirable
Excellent customer service skills
Handle multiple projects, activities and tasks simultaneously
Prioritize time and efforts based on overall organization needs/requirements
Ability to troubleshoot and think outside the box for creative solutions to problems
Proven ability to effectively lead team and peers
Establish and maintain effective working relationships with staff, vendors and visitors to facility, working harmoniously with diverse groups of individuals
Must be resourceful, self-motivated and dependable along with top notch interpersonal skills and a positive attitude
Compensation:
The base salary range for this position is $95,000 - $120,000 USD on a full-time schedule.
Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Benefits and Perks:
Full medical, dental, and vision benefits at no cost to the employee
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
Five-week sabbatical after five years of employment
Open, casual, pet-friendly, and fun office environment
Free medical health insurance for your pet (1 dog or cat)
Paid time off to volunteer at nonprofit organizations
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Trupanion is the fastest-growing player in the pet medical insurance space. We are known for superior coverage and top-notch customer service. We pride ourselves on swift claims resolutions and providing the best medical insurance care available.
We're growing our footprint throughout North America and need ambitious, data-driven individuals with innovation in their DNA to join our team and help nurture a market with immense opportunity.
Trupanion is underwritten in the U.S. by American Pet Insurance Co. and Canada by Omega General Insurance Co.
Offices: 6100 4th Ave S, Seattle, Washington 98108, US · Suite 201 185 Forester St., North Vancouver, BC V7H 0A6, CA · 4th Floor, Charter House, 2 Woodlands Road, Altrincham, England WA14 1HF, GB · Port Maquarie, South New Wales 2444, AU
insurancepet insurancepet health insurancebig datadog insurancepet productspuppy insurancekitten insuranceand consumer servicesHealth Care
Trupanion is the fastest-growing player in the pet medical insurance space. We are known for superior coverage and top-notch customer service. We pride ourselves on swift claims resolutions and providing the best medical insurance care available.
We're growing our footprint throughout North America and need ambitious, data-driven individuals with innovation in their DNA to join our team and help nurture a market with immense opportunity.
Trupanion is underwritten in the U.S. by American Pet Insurance Co. and Canada by Omega General Insurance Co.
Offices: 6100 4th Ave S, Seattle, Washington 98108, US · Suite 201 185 Forester St., North Vancouver, BC V7H 0A6, CA · 4th Floor, Charter House, 2 Woodlands Road, Altrincham, England WA14 1HF, GB · Port Maquarie, South New Wales 2444, AU
insurancepet insurancepet health insurancebig datadog insurancepet productspuppy insurancekitten insuranceand consumer servicesHealth Care