Company Overview True North ITG is a trusted IT services provider dedicated to delivering personalized and effective technology solutions to small and medium-sized businesses in the healthcare space. Since 2001, we have …
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Full-time
professional certificate
Posted 1d ago
~40 hrs/week
Remote in The Woodlands, Texas, United States
Responsibilities
The Technical Project Manager is responsible for the end-to-end delivery of IT projects, including migrations, security projects, and cloud deployments for healthcare clients. This includes managing scopes, budgets, and timelines while coordinating between internal engineers and third-party vendors.
Requirements
Candidates need 3-5 years of technical project management experience, preferably within an MSP or CSP environment. Proficiency in cloud platforms, networking, and healthcare compliance (HIPAA) is strongly preferred.
Full job description
Company Overview
True North ITG is a trusted IT services provider dedicated to delivering personalized and effective technology solutions to small and medium-sized businesses in the healthcare space. Since 2001, we have focused on understanding our clients’ unique needs to support their growth and success through tailored IT strategies.
The Role
The Technical Project Manager owns delivery. You take assigned work — migrations, security projects, cloud deployments, infrastructure refreshes, EHR-adjacent implementations — and drive it to completion. On time. On budget. Without surprises.
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk, and keep everyone — clients included — informed and aligned. You don't need to be the deepest engineer in the room. You need to understand the technology well enough to ask the right questions, hold the team accountable, and protect the client's outcome.
What You'll Own
End-to-end delivery. Manage the full lifecycle of technical projects from kickoff to close — scope, schedule, budget, resources, and risk.
Cross-team coordination. Coordinate internal engineers, third-party vendors, and client stakeholders so that work moves forward and nothing falls through the cracks.
Planning & reporting. Build and maintain project plans, timelines, and status reporting. Keep clients informed with clear, proactive communication.
Scope & budget control. Track budget and hours against scope. Flag overruns early. Manage change requests before they become disputes.
Risk management. Identify risks early — especially anything touching PHI, security, or compliance — and drive them to resolution before go-live.
Governance & compliance. Confirm every project meets security and HIPAA requirements. Compliance is at the table on day one, not after the breach.
Client relationship. Be the single point of accountability for the client. Set expectations, manage escalations, and own the outcome.
Continuous improvement. Run structured project reviews and capture lessons learned. Help sharpen how we deliver.
What You Bring
Experience. 3–5 years managing technical IT projects, ideally in a managed services (MSP) or cloud services (CSP) environment.
MSP / CSP background. Hands-on experience running projects in a service provider setting — you know how billable hours, SOWs, and multi-client portfolios work.
Technical fluency. Working knowledge of infrastructure, networking, cloud platforms (Microsoft 365/Azure), security fundamentals, and IT service delivery.
Delivery record. Proven track record delivering multiple concurrent projects on time and on budget.
Communication. Clear, direct communicator who can translate between engineers and non-technical stakeholders.
Vendor management. Comfortable managing vendors, contracts, and third-party dependencies.
Self-management. Fully remote and self-directed — you manage your time, your projects, and your commitments without being chased.
Strongly Preferred
Healthcare IT. Direct experience delivering IT projects for healthcare organizations — practices, clinics, or health systems.
Compliance knowledge. Working knowledge of HIPAA, PHI handling, and healthcare compliance requirements.
Certification. PMP, CAPM, CompTIA Project+, or equivalent project management experience.
MSP tooling. Familiarity with PSA/RMM tools (ConnectWise, Autotask, or similar) and project management platforms.
Clinical context. Exposure to EHR systems, healthcare workflows, or clinical IT environments.
True North ITG Inc, based in Mill Creek, WA, was founded in 2001 to empower SMBs to reach IT Maturity: achieving their business goals through optimized IT solutions with unparalleled service and support.
Over the years, we've provided streamlined Managed Services, EMR Solutions for Healthcare IT clients, and Cloud Hosting service, but remain true to our core IT Maturity principles. Thanks to our multifaceted approach, we save you hours of time by implementing programs that leverage our proven processes to fit your needs.
As experts in security and data protection, True North ITG Inc is focused on providing clients a full slate of IT services, including: Tier 1 to Tier 3 level support, security and data protection, as well as cloud-based data backup in the event of onsite disaster. All our services aim at one goal: peace of mind through IT Maturity.
True North ITG Inc — Strategic IT Excellence. Dependable Support.
Find Us On:
Facebook - https://www.facebook.com/pg/truenorthitg
Twitter - https://twitter.com/truenorthitg
Youtube - https://www.youtube.com/channel/UCQsQwxTRkEfj-sKN1ORovNg
Offices: 16504 9th Ave SE, Ste 203, Mill Creek, Washington 98012, US · 60 E Rio Salado Pkwy, Ste 900, Tempe, Arizona 85281, US · 2775 N Arizona Ave #1, Chandler, Arizona 85225, US
True North ITG Inc, based in Mill Creek, WA, was founded in 2001 to empower SMBs to reach IT Maturity: achieving their business goals through optimized IT solutions with unparalleled service and support.
Over the years, we've provided streamlined Managed Services, EMR Solutions for Healthcare IT clients, and Cloud Hosting service, but remain true to our core IT Maturity principles. Thanks to our multifaceted approach, we save you hours of time by implementing programs that leverage our proven processes to fit your needs.
As experts in security and data protection, True North ITG Inc is focused on providing clients a full slate of IT services, including: Tier 1 to Tier 3 level support, security and data protection, as well as cloud-based data backup in the event of onsite disaster. All our services aim at one goal: peace of mind through IT Maturity.
True North ITG Inc — Strategic IT Excellence. Dependable Support.
Find Us On:
Facebook - https://www.facebook.com/pg/truenorthitg
Twitter - https://twitter.com/truenorthitg
Youtube - https://www.youtube.com/channel/UCQsQwxTRkEfj-sKN1ORovNg
Offices: 16504 9th Ave SE, Ste 203, Mill Creek, Washington 98012, US · 60 E Rio Salado Pkwy, Ste 900, Tempe, Arizona 85281, US · 2775 N Arizona Ave #1, Chandler, Arizona 85225, US