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Tri Source International LLC logoTri Source International LLC

Patient Services Representative

Managua, Managua, Nicaragua · On-site

Entry level

Join our Team! Our state-of-the-art Call Center is looking to build on our biggest strength: our teammates! We are searching for energetic representatives with EXCELLENT communication skills for various positions: custom…

Skills: Communication Skills, Time Management, Patient Scheduling, Insurance Verification, Bilingual Spanish/English

Tri Source International LLC logo

Patient Services Representative

Tri Source International LLC

Managua, Managua, Nicaragua • On-site

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Entry level

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  • Full-time
  • Paid Training, Campaign Bonus, Legal Benefits
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Responsible for scheduling patient appointments, verifying insurance benefits, and guiding patients through healthcare processes. Maintains professional communication and records visit details in the scheduling software.

Requirements

Must be bilingual in Spanish and English with previous call center experience and excellent English proficiency. Requires flexibility to work weekends and a strong willingness to learn.

Full job description

Join our Team!

Our state-of-the-art Call Center is looking to build on our biggest strength: our teammates! We are searching for energetic representatives with EXCELLENT communication skills for various positions: customer service, sales, back office, medical customer service, solar sales, auto parts phone representative, or appointment setter.

We are searching for professional and compassionate patient services representatives with GREAT communication skills. Must have strong time management, willingness to learn, and a desire to have FUN at work. Our client is a large, not-for-profit organization that provides comprehensive primary care and community health services for people living in their area. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in-depth training and a pathway to success!

Job Duties and Responsibilities

Our Patient Service Representatives are responsible for schedule appointments, verifying insurance benefits, and guiding patients into the correct processes. Must be Bilingual in Spanish/English.

Responsibilities include:

  • Consistently use a professional, courteous approach to facilitate communication with patients.
  • Schedules appointments and records reasons for visits on the patient notes in the scheduling software system.
  • Informs patients of any preparation or special requirements for their appointments
  • Provide travel directions to patients when necessary.
  • Verifies coverage and benefits through the online process for each appointment.
  • Follows established guidelines for the use and/or disclosure of protected health information.

Call Center Experience is a must.

Excellent English Proficiency Required.

Schedule flexibility - Open to work on weekends.

Paid training

High Growth / Rewarding Environment

2 days off

Campaign Bonus

-Legal Benefits

Hiring Now!

Job Type: Full-time

Related keywords

Patient ServicesCall CenterHealthcareMedical Customer ServiceInsurance VerificationAppointment SettingBilingualPrimary CareCommunity HealthPatient NotesProtected Health Information

About Tri Source International LLC

LinkedInVisit site

Outsourcing. Made Simple. Execution Guaranteed!

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
2007
Headquarters
Valencia, California
LinkedIn followers
2,895

Outsourcing doesn’t have to be difficult. It can be strategic! And so seamless that your customers will never know you are outsourcing...Our vision is simple: Make outsourcing simple…so that we can deliver Best in Class Customer Experience. From the routine to the complex, TSI’s solutions are always omni-channel and always Execution. Guaranteed!™ We invite you to learn more about how our promise, values and people provide the growth engine behind leading global companies.

Offices: 27770 N Entertainment Dr, Valencia, California 91355, US · Managua, Nicaragua , NI · 5201 Great America Parkway, Ste. 320, Santa Clara, CA 95054, US · Tijuana, MX · Mexicali, MX

OutsourcingNearshoringCall CenterBack Office SupportOmni Channel SolutionsTelemarketingBrand AwarenessRemote StaffingVirtual AssistantsOffshoring
View all jobs at Tri Source International LLC

About Tri Source International LLC

LinkedInVisit site

Outsourcing. Made Simple. Execution Guaranteed!

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
2007
Headquarters
Valencia, California
LinkedIn followers
2,895

Outsourcing doesn’t have to be difficult. It can be strategic! And so seamless that your customers will never know you are outsourcing...Our vision is simple: Make outsourcing simple…so that we can deliver Best in Class Customer Experience. From the routine to the complex, TSI’s solutions are always omni-channel and always Execution. Guaranteed!™ We invite you to learn more about how our promise, values and people provide the growth engine behind leading global companies.

Offices: 27770 N Entertainment Dr, Valencia, California 91355, US · Managua, Nicaragua , NI · 5201 Great America Parkway, Ste. 320, Santa Clara, CA 95054, US · Tijuana, MX · Mexicali, MX

OutsourcingNearshoringCall CenterBack Office SupportOmni Channel SolutionsTelemarketingBrand AwarenessRemote StaffingVirtual AssistantsOffshoring
View all jobs at Tri Source International LLC

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