Budapest, Central Hungary, Hungary · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About the Role At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Every da…
Skills: German Fluency, English Fluency, Order Management, Order Fulfillment, Customer Operations
Rheinfelden (Baden), Baden-Württemberg, Germany · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Standing for full shift, Warehouse Job Description Als Teil des Teams von The…
Skills: Warehouse Logistics, Order Picking, Goods Receipt, Shipping, SAP Warehouse Module
Hyderabad, Telangana, India · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Manufacturing Industrialization, Technology Transfer, Bill of Process (BOP), Manufacturing Readiness Assessments, Lean Manufacturing
Poza Rica, Veracruz, Mexico · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Accounting Principles, Month-end Close, Account Reconciliations, Journal Entry Preparation, Tax Compliance
Bengaluru, Karnataka, India · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary We are seeking an experienced and strategic Senior Manager, Product Owner to lead the vision, strategy, and execution of e…
Skills: Product Management, AI Strategy, Generative AI, Machine Learning, Agile Methodology
London, England, United Kingdom · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific’s Patient-Centered Research (PCR) group helps sponsors to integrate the patient voice in all relevant healthcare d…
Skills: Qualitative Data Collection, Qualitative Data Analysis, Staff Management, Business Planning, Vendor Management
Illkirch-Graffenstaden, Grand Est, France · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), …
Skills: Logistics Management, Order Picking, Packaging, Inventory Management, Warehouse Operations
Brno, Southeast, Czechia · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Regulatory Compliance, Product Safety, Technical Design Review, Safety Testing, Regulatory Labeling
Tokyo, Japan · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office Job Description 半導体分野におけるデュアルビーム（FIB-SEM）解析を通じて、顧客の物理解析課題の解決や歩留まり向上に貢献いただくポジションです。ウェハ…
Skills: FIB-SEM Analysis, Semiconductor Physics, Automation Recipe Development, Physical Analysis, Technical Support
Buenos Aires, Argentina · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Senior Clinical Research Associate (Level I) – Make an Impact at the Forefront of Innovation! We have successfully supported t…
Skills: Clinical Monitoring, ICH-GCP, Risk-Based Monitoring, Root Cause Analysis, Site Management
Minneapolis, Minnesota, United States · On-site
$36/hr–$42/hr
Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Loud Noises (Equipment/Machiner…
Skills: Chromatography, Mass Spectrometry, Field Service Engineering, Instrument Validation, Customer Relationship Management
Santiago, Santiago Metropolitan Region, Chile · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaning…
Skills: Mechanical Design, SolidWorks, FEA, CFD, Design for Manufacturing
Santiago, Santiago Metropolitan Region, Chile · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description: Sales Representative – Filtration and Separation Solutions Location: Latam South Position Overview We are seeking a motiva…
Skills: Sales Management, Account Management, Business Development, Relationship Management, KPI Management
Lenexa, Kansas, United States · On-site
Work Schedule 10 hr shift/days Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail po…
Skills: Equipment Operation, Materials Handling, Packaging, GMP Adherence, SOP Compliance
Lenexa, Kansas, United States · On-site
Work Schedule Second Shift (Afternoons) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup…
Skills: Equipment Operation, Materials Handling, Quality Control, GMP Adherence, SOP Compliance
Selangor, Malaysia · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Us Our mission is to enable our customers to make the world healthier, cleaner and safer. All of our employees share a common set of …
Skills: Order Fulfillment, Account Management, Order to Cash, SAP, Oracle E1
Ho Chi Minh City, Vietnam · Hybrid
Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Jo…
Skills: Business Development, Commercial Strategy, Relationship Management, Complex Negotiations, Market Analysis
Ciudad de México, Mexico · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description DESCRIPTION: Join our team at Thermo Fisher Scientific as an Account Manager II for our Industrial Filtration and Separation portfolio base…
Skills: Account Management, Technical Sales, Industrial Filtration, Fluid Separation, B2B Sales
Bleiswijk, South Holland, Netherlands · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Thermo Fisher Scientific At Thermo Fisher Scientific, our Finance teams are critical in partnering with our businesses to help them m…
Skills: Financial Planning & Analysis, Revenue Analysis, Deal Management, KPI Tracking, Variance Reporting
Allschwil, Basel-Landschaft, Switzerland · On-site
Work Schedule Rotational M-F days Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Thermo Fisher Scientific Inc. ist der weltweit führende Partner für die Wiss…
Skills: Quality Assurance, Machine Operation, GMP Documentation, MS Office, Print Shop Management
Budapest, Central Hungary, Hungary • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage the end-to-end order fulfillment lifecycle for German-speaking customers, including processing orders and maintaining master data. Coordinate with Sales, Supply Chain, Logistics, and Finance to resolve enquiries and ensure timely product delivery.
Requires fluency in German and English with at least 2 years of experience in order management or customer operations within a multinational environment. Proficiency in ERP/CRM systems and a bachelor's degree in Business, Supply Chain, or Science is preferred.
At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Every day, our teams support scientific discoveries, healthcare innovations and life-changing therapies that positively impact millions of people worldwide.
As a Customer Service Representative within a new Order Fulfillment Team, you'll play an important role in ensuring the smooth and accurate execution of customer orders for our German-speaking customers. Based in our Budapest Shared Service Center, you'll manage the order lifecycle by processing customer orders, maintaining customer master data and coordinating with internal teams to ensure products are delivered accurately and on time.
Working closely with Sales, Supply Chain, Logistics and Finance, you'll help resolve order-related enquiries while delivering an outstanding customer experience. This role is ideal for professionals with experience in order management, customer operations or sales support who enjoy working in a collaborative, fast-paced international environment.
Our Budapest Shared Service Center is a diverse, international hub supporting customers across Europe. As part of our Order Fulfillment Team, you'll work alongside colleagues from multiple countries while developing expertise in customer operations, order management and industry-leading ERP systems.
You'll join a supportive environment that encourages continuous learning, innovation and career development.
Manage customer orders throughout the order fulfillment lifecycle, ensuring accurate and timely processing
Process customer orders, order changes and customer master data requests using ERP and CRM systems
Monitor open orders and proactively communicate updates to customers and internal stakeholders
Respond to email or phone customer enquiries related to orders, deliveries, product availability and shipment status
Coordinate with Sales, Supply Chain, Logistics and Finance to resolve order-related issues
Ensure customer and transactional data is maintained accurately and in compliance with company policies
Resolve routine order-related issues and escalate more complex cases when appropriate
Contribute to process improvements that enhance operational efficiency and customer satisfaction
Build effective working relationships with customers and internal business partners
Support team objectives while maintaining a strong customer focus
Fluent German and English language skills, both written and spoken
Minimum 2 years of experience in order management, order fulfillment, customer operations, sales support or customer service administration within a multinational, shared service or office environment
Experience managing customer orders or supporting order fulfillment processes
Strong attention to detail and commitment to data accuracy
Excellent organizational skills with the ability to prioritize multiple tasks
Strong communication and problem-solving skills
Experience working with ERP systems (SAP, Oracle or similar) and CRM platforms is an advantage
Good knowledge of Microsoft Office applications
Ability to collaborate effectively with cross-functional international teams
Proactive, organized and customer-focused approach
Bachelor's degree in Business Administration, Supply Chain, Science or a related field is preferred; however, candidates with relevant professional experience will also be considered
Competitive compensation package with annual performance bonus
Comprehensive benefits package including private healthcare, life, accident and critical illness insurance, and voluntary pension contribution
Flexible Cafeteria package including SZÉP Card contribution and additional benefit options
Hybrid working model with 2 days of home office per week
Complimentary language courses and extensive learning and development opportunities
Career growth opportunities within a global organization
Modern office environment on Váci út with complimentary coffee, tea and refreshments, employee parking, relaxation areas and excellent public transport connections
Family-friendly benefits and flexible working arrangements supporting work-life balance
Inclusive, collaborative workplace culture
Join us and help ensure customers receive the products they need to accelerate scientific discovery, improve patient outcomes and make the world healthier, cleaner and safer. If you're looking to build your career in order management and customer operations while working in a dynamic international environment, we'd love to hear from you.
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
