Los Angeles, California, United States · On-site
$20/hr–$25/hr
About The RoleReporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and gen…
Skills: CCTV, EAS, Loss Prevention, Inventory Control, Physical Security
New York, New York, United States · Hybrid
$100k–$112k/yr
About The RoleThe Business Development Partner is responsible for driving new consignor acquisition by growing TRR brand awareness, customer loyalty and community footprint at the local level. Your primary role involves …
Skills: Business Development, Grassroots Marketing, Community Outreach, Strategic Networking, Event Planning
Phoenix, Arizona, United States · On-site
$16/hr–$17/hr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Attention To Detail, Organization, Inventory Control, Picking, Packing
Brookline, Massachusetts, United States · On-site
$26/hr–$30/hr
About The RoleThe Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Ex…
Skills: Customer Service, Sales, Client Services, Retail Management, Coaching
Perth Amboy, New Jersey, United States · On-site
$31/hr–$34/hr
About The RoleYou are a self-starter who can work independently and with cross-functional teams, troubleshooting equipment problems and perform immediate repairs and preventive maintenance on equipment. Ensuring the safe…
Skills: Troubleshooting, Preventive Maintenance, CMMS, 3 Phase Electrical Systems, PLC Controls
San Francisco, California, United States · On-site
$21/hr–$25/hr
About The RoleThe Resales Specialist is the primary revenue driver of our retail boutique. You are a high-energy closer who thrives on metrics, relationship-building, and the fast-paced nature of a retail environment. Yo…
Skills: Sales Mastery, Clienteling, Relationship Building, Luxury Brand Knowledge, Salesforce
Los Angeles, California, United States · On-site
$100k–$112k/yr
About The RoleThe Business Development Partner is responsible for driving new consignor acquisition by growing TRR brand awareness, customer loyalty and community footprint at the local level. Your primary role involves …
Skills: Business Development, Grassroots Marketing, Community Outreach, Strategic Networking, Event Planning
Chicago, Illinois, United States · Hybrid
$100k–$112k/yr
About The RoleThe Business Development Partner is responsible for driving new consignor acquisition by growing TRR brand awareness, customer loyalty and community footprint at the local level. Your primary role involves …
Skills: Business Development, Grassroots Marketing, Community Outreach, Strategic Networking, Event Planning
Phoenix, Arizona, United States · On-site
$60k–$70k/yr
About The RoleThe Associate Luxury Resales Advisor (ALRA) is a key sales position at The RealReal focused on driving new business growth and reactivating lapsed consignor relationships. As an ALRA, you will grow your con…
Skills: Sales, Client Outreach, Networking, Lead Generation, Relationship Building
Miami, Florida, United States · Hybrid
$100k–$112k/yr
About The RoleThe Business Development Partner is responsible for driving new consignor acquisition by growing TRR brand awareness, customer loyalty and community footprint at the local level. Your primary role involves …
Skills: Business Development, Grassroots Marketing, Community Outreach, Strategic Networking, Event Planning
New York, New York, United States · Hybrid
$100k–$112k/yr
About The RoleThe Business Development Partner is responsible for driving new consignor acquisition by growing TRR brand awareness, customer loyalty and community footprint at the local level. Your primary role involves …
Skills: Business Development, Grassroots Marketing, Community Outreach, Strategic Networking, Event Planning
Brentwood, California, United States · On-site
$20/hr–$25/hr
About The RoleReporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and gen…
Skills: CCTV, EAS, Loss Prevention, Physical Security, Inventory Control
Bellflower, California, United States · On-site
$172k–$216k/yr
About The RoleThe RealReal is looking for a highly experienced and self-motivated Staff Software Engineer (Full Stack) to join our Sales & Retail team. Working closely with Product partners and Engineering management, yo…
Skills: Java, Ruby, Distributed Systems, Software Engineering Principles, Architectural Design
New York, New York, United States · On-site
$115k–$130k/yr
About The RoleThe Experience Designer, Brand Interiors and Events will oversee the experiential and visual design of interiors, retail locations, and live activations, bringing The Realreal’s creative vision to life thre…
Skills: Interior Design, Event Management, Creative Development, Branding, Furniture Sourcing
Secaucus, New Jersey, United States · On-site
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: XRF Machine Operation, X-Ray Machine Operation, Jewelry Cleaning, Diamond Counting, Quality Control
Brookline, Massachusetts, United States · On-site
$18/hr–$19/hr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds…
Skills: Loss Prevention, Asset Protection, Physical Security, CCTV Operation, Conflict Resolution
Phoenix, Arizona, United States · On-site
$19/hr–$23/hr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds…
Skills: Inventory Management, Quality Control, Customer Service, Project Management, Microsoft Office
Phoenix, Arizona, United States · On-site
$110k–$120k/yr
About The RoleThe Operations Strategy Program Manager will be responsible for helping develop and overseeing the improvement roadmap through The RealReal’s Fulfillment, Transportation, and Inventory Control operations. T…
Skills: Program Management, Strategy Management, Operations, Inventory Control, Transportation
Bellflower, California, United States · On-site
$194k–$216k/yr
About The RoleIn this role, you will lead the engineering team responsible for the foundational engine of The RealReal’s marketplace: our automated item identification, intake, and authentication systems. Your squad sits…
Skills: Engineering Management, Distributed Systems, Cloud-Native Systems, APIs, Data Science
Phoenix, Arizona, United States · Remote Solely
About The RoleOur Sales team is growing at The RealReal, and we’re seeking self-motivated individuals with excellent communication and interpersonal skills to join our team! The Business Development Representative (BDR) …
Skills: Communication Skills, Interpersonal Skills, Customer Service, Problem-Solving, Analytical Skills
Los Angeles, California, United States • On-site
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The Asset Protection Specialist manages the security and general wellbeing of facilities, employees, and clients while overseeing inventory control. Key duties include conducting audits, utilizing CCTV for investigations, and serving as a key holder for physical building security.
Candidates need at least one year of asset protection or security experience and a strong understanding of physical security systems. The role requires the ability to stand for long periods and availability to work nights, weekends, and holidays.
Support safety and security processes and procedures, including business continuity plans
Utilize CCTV to review video for safety and investigations and bring internal and external cases to closure
Help lead weekly inventory cycle count and partner with inventory operations to reconcile inventory variances
Conduct daily/weekly/monthly audits, to ensure shortage control, safety, and all other Asset Protection policies and procedures are adhered to
Responsible for physical security of the building as a key holder, including off hour alarm response
Help train current and new team members on AP processes and systems and to ensure proper compliance; Train and guide new hires during onboarding
Work closely with the entire store team at The RealReal to help support total business needs and Asset Protection initiatives
Collaborate with store management to help support business needs and achieve store objectives
Investigate industry trends, understand market conditions, and develop AP strategies to stay ahead of the competition
Identify internal and external theft incidents and properly document
1+ year of Asset Protection or Security experience
Strong understanding of physical security including CCTV, EAS, alarms, access control, and lock and key
Ability to work well with all levels of management within the company
Ability to work with minimal supervision and be a self-starter
Ability to adapt to shifting priorities
Strong oral and written communication skills
Proven ability to work will within a team
Ability to stand for up to 8 hours at a time
A customer-focused mindset with a drive to provide a warm and welcoming environment
Open availability to work nights, weekends, and holidays as needed
Ability to respond to alarm company calls and be available after hours as needed
1+ year of Asset Protection or Security experience in a Retail store setting
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
