Wilmington, Delaware, United States · Hybrid
$93k–$106k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Lead generation, Client outreach, CRM, Salesforce
New York, New York, United States · On-site
$102k–$131k/yr
About The RoleThe Shop Manager, Stores (Store Manager) is responsible for managing the values and attitudes of the employees they lead to provide exceptional customer service, drive our metrics, and achieve our business …
Skills: Store Management, Customer Service, Clienteling, Inventory Management, Visual Merchandising
Phoenix, Arizona, United States · On-site
$23/hr–$26/hr
About The RoleThe Supply Lead is responsible for overseeing the entire inventory lifecycle, including purchasing, receiving, storing, and distributing products for the Fulfillment Operations team in our Phoenix Authentic…
Skills: Inventory management, Supply chain management, Procurement, Data analysis, Inventory counting
Phoenix, Arizona, United States · On-site
$18/hr–$19/hr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds…
Skills: Loss Prevention, Asset Protection, Physical Security, Customer Service, CCTV Monitoring
Philadelphia, Pennsylvania, United States · Hybrid
$93k–$106k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Client outreach, Lead generation, Salesforce CRM, Consignment procurement
Perth Amboy, New Jersey, United States · On-site
$60k–$81k/yr
About The RoleThis role will be responsible for helping to manage the Quality and Enablement team within the outbound (fulfillment) operations organization. This includes but is not limited to establishing reports and an…
Skills: Quality control, Operations management, Data analysis, SOP creation, Staff supervision
Secaucus, New Jersey, United States · On-site
About The RoleAs a Fine Jewelry & Watch Specialist at The RealReal, you’ll have an opportunity to make a big impact from day one! You'll be a key driver of our commitment to authenticity by inspecting products and authen…
Skills: Fine Jewelry Authentication, Diamond Grading, Precious Metal Testing, GIA Evaluation Techniques, Market Value Research
Secaucus, New Jersey, United States · On-site
$62k–$67k/yr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Fine jewelry authentication, Watch authentication, Gemstone identification, Diamond grading, Market value research
New York, New York, United States · Remote OK
$175k–$200k/yr
About The RoleAs a Principal Sales Revenue Planning at The RealReal, you will lead our annual planning cycle, revenue forecasting, and strategic roadmap development. In this role, you will sit at the intersection of Sale…
Skills: Financial Modeling, Revenue Forecasting, Strategic Planning, Sales Operations, Data Analysis
Perth Amboy, New Jersey, United States · On-site
About The Role[Merchandise Operations Coordinator - Authentication]Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & …
Skills: Inventory control, Data entry, Attention to detail, Organization skills, Communication
Phoenix, Arizona, United States · On-site
$24/hr–$25/hr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Authentication, Luxury Fashion Knowledge, Quality Inspection, Attention To Detail, Data Entry
New York, New York, United States · Remote OK
$175k–$180k/yr
About The RoleAs a Senior Revenue Strategy Manager at The RealReal, you will lead the definition, execution, and measurement of our highest-priority strategic revenue initiatives. In this role, you will sit at the inters…
Skills: Revenue Strategy, Program Management, Cross-functional Leadership, Business Case Development, Project Governance
California, United States · Remote OK
$200k–$215k/yr
About The RoleAs the Director, Operations Analytics, you will deliver insights using quantitative data to support our operations business here at The RealReal. You will work closely with senior leaders and executives in …
Skills: Operations Analytics, SQL, Microstrategy, Tableau, Looker
Phoenix, Arizona, United States · On-site
$60k–$81k/yr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Warehouse management, Team leadership, Operations management, Strategic planning, Performance management
New York, New York, United States · On-site
$75k–$96k/yr
About The RoleA Group Manager, Business Development is responsible for the growth and success of a team of Business Development Representatives who are incentivized for the outreach, qualification, and assignment of new …
Skills: Sales Management, Business Development, Performance Coaching, CRM Software, Salesforce
Phoenix, Arizona, United States · On-site
About The RoleAs an Authenticator at The RealReal, you will be responsible for inspecting and processing incoming consigned products and entering supporting data into our inventory system. Our ideal candidates are team-p…
Skills: Attention to Detail, Fashion Knowledge, Data Entry, Product Evaluation, Team Player
New York, New York, United States · On-site
$93k–$97k/yr
About The RoleOur team at The RealReal is growing, and we’re looking for experienced sales professionals to build lasting client relationships and grow our luxury consignment business. As an Account Luxury Manager (ALM)—…
Skills: Sales, Client relationship management, Luxury goods sales, Account management, Negotiation
Phoenix, Arizona, United States · Hybrid
$65k–$85k/yr
About The RoleThe RealReal is seeking a creative, disciplined Learning Design Specialist to support the Manager of Learning Design in transforming the employee experience and infusing a high-impact learning culture acros…
Skills: Instructional Design, Digital Experience Design, Generative AI, Prompt Engineering, Articulate Storyline
Los Angeles, California, United States · On-site
$22/hr–$26/hr
About The RoleThe Asset Protection investigator is a full-time hourly employee reporting directly to the Asset Protection Leadership Team. This role will be responsible for assisting with all aspects of Asset Protection,…
Skills: Asset Protection, Investigations, Physical Security, Safety Inspections, CCTV Systems
Phoenix, Arizona, United States · On-site
$57k–$81k/yr
About The Role What You Get To Do Every Day Oversee VIP and vendor consignments Partner with luxury consignment office to manage fashion product being transferred to the warehouse Provide coverage on receiving floor, ass…
Skills: Management, Process implementation, Team leadership, Time management, Communication skills
Wilmington, Delaware, United States • Hybrid
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The Luxury Resale Advisor is responsible for acquiring luxury consignment items through proactive client outreach, lead generation, and in-home appointments. They must manage the end-to-end consignment process, including contract management, pricing consultations, and logistics coordination while meeting monthly sales quotas.
Candidates must be technologically proficient with CRM systems like Salesforce and possess an entrepreneurial mindset with experience in luxury goods or high-end services. The role requires a valid driver's license, the ability to lift up to 25 lbs, and the willingness to travel more than 70% within the assigned territory.
Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business.
Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors. Leverage Salesforce CRM to effectively manage a book of business.
Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers.
Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement.
Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.
Executes with strong pipeline discipline
Shows consistent activity and improving conversion effectiveness.
Builds early momentum in LCV contribution and repeat consignment behavior.
Demonstrates ownership, coachability, disciplined execution, and trust-based client relationships.
Entrepreneurial drive and ownership mindset
Coachability and learning agility
Relationship building
Operational Discipline & Follow-Through
Self-management and resilience
Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance
Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities
Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance.
Results-oriented, and comfortable operating independently in a fast-paced, field-based environment.
Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.
Willing and able to travel more than 70% within the designated market.
Tech proficiency in Salesforce (or similar CRM).
Prior experience in selling luxury goods and/or high-end services.
Strong understanding of fashion trends and the luxury market.
Base salary plus uncapped commission
Annual Elite Club Trip for top performers
Monthly sales competitions (i.e. cash | prizes | site credit)
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.
The expected On-Target Earnings range for this role is $92,500 - $105,800. To determine on-target earnings, the range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets.
The expected salary range for this role is $64,750-$74,060. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.The expected On-Target Earnings range for this role is $92,500-$105,800. To determine on-target earnings, the range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets.The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
