Los Angeles, California, United States · On-site
$19/hr–$22/hr
About The RoleAs an Inventory Operations Shopkeeper, you will gain exposure to coveted luxury merchandise while executing operational and merchandising processes effectively and efficiently. In collaboration with the sto…
Skills: Inventory management, Merchandising, Retail operations, Customer service, Loss prevention
Fort Lauderdale, Florida, United States · Hybrid
$65k–$74k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Client Outreach, Lead Generation, Salesforce CRM, Luxury Market Expertise, Consignment Procurement
Irvine, California, United States · On-site
$21/hr–$25/hr
About The RoleThe Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Custo…
Skills: Customer Service, Sales, Retail, Luxury Fashion, Consignment
Perth Amboy, New Jersey, United States · On-site
About The RoleOur Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds…
Skills: Route transportation, Customer service, Vehicle maintenance, Inventory control, Safety protocols
Florida, United States · Hybrid
$93k–$106k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Client outreach, Lead generation, Salesforce CRM, Luxury market expertise
Los Angeles, California, United States · Hybrid
$75k–$88k/yr
About The RoleThe Associate Luxury Resales Advisor (ALRA) is a key sales position at The RealReal focused on driving new business growth and reactivating lapsed consignor relationships. As an ALRA, you will grow your con…
Skills: Sales, Business development, Lead generation, Client relationship management, Salesforce
Glendale, Arizona, United States · On-site
$20/hr–$25/hr
About The RoleReporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and gen…
Skills: Asset Protection, Security, CCTV, Inventory Control, Loss Prevention
Phoenix, Arizona, United States · On-site
$57k–$81k/yr
About The Role What You Get To Do Every Day Oversee VIP and vendor consignments Partner with luxury consignment office to manage fashion product being transferred to the warehouse Provide coverage on receiving floor, ass…
Skills: Process implementation, Team management, KPI tracking, Time management, Communication skills
New York, New York, United States · On-site
$102k–$131k/yr
About The RoleThe Shop Manager, Stores (Store Manager) is responsible for managing the values and attitudes of the employees they lead to provide exceptional customer service, drive our metrics, and achieve our business …
Skills: Store Management, Luxury Retail, Clienteling, Sales Management, Team Leadership
Florence-Graham, California, United States · On-site
$65k–$85k/yr
About The RoleThe RealReal is seeking a creative, disciplined Learning Design Specialist to support the Manager of Learning Design in transforming the employee experience and infusing a high-impact learning culture acros…
Skills: Instructional Design, Articulate Storyline, Articulate Rise, Adobe Creative Suite, Camtasia
Phoenix, Arizona, United States · On-site
About The RoleAs an Exceptions Specialist, you will act as a liaison between the warehouse and customer service by performing the following duties. You’re also responsible for the management of exceptions from daily acti…
Skills: Communication, Critical thinking, Attention to detail, Google Docs, ZenDesk
Bellflower, California, United States · On-site
$175k–$180k/yr
About The RoleAs a Senior Revenue Strategy Manager at The RealReal, you will lead the definition, execution, and measurement of our highest-priority strategic revenue initiatives. In this role, you will sit at the inters…
Skills: Revenue Strategy, Program Management, Cross-functional Leadership, Business Modeling, Data Analysis
Bellflower, California, United States · On-site
$175k–$200k/yr
About The RoleAs a Principal Sales Revenue Planning at The RealReal, you will lead our annual planning cycle, revenue forecasting, and strategic roadmap development. In this role, you will sit at the intersection of Sale…
Skills: Financial Modeling, Revenue Forecasting, Strategic Planning, Data Analysis, Sales Operations
Phoenix, Arizona, United States · On-site
$75k–$88k/yr
About The RoleThe Associate Luxury Resales Advisor (ALRA) is a key sales position at The RealReal focused on driving new business growth and reactivating lapsed consignor relationships. As an ALRA, you will grow your con…
Skills: Sales, Business development, Client relationship management, Prospecting, Lead generation
Secaucus, New Jersey, United States · On-site
About The RoleAs a Watch Coordinator for Fine Jewelry & Watches,you will strive to maintain smooth operations of Inbound processing and authentication of fine jewelry and watches, collaborating with watchmakers, fine jew…
Skills: Customer Service, Project Management, Account Management, Fine Jewelry Knowledge, Watch Knowledge
New York, New York, United States · On-site
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: XRF Machine Operation, Jewelry Cleaning, Diamond Counting, CWED Operation, Data Entry
Palo Alto, California, United States · On-site
$82k–$100k/yr
About The RoleAs a Valuation Manager of Fine Jewelry and Watches at TheRealReal, you will own day-to-day appraisals, servicing clients that visit our retail store via appointment or walk-ins. You will be pricing and auth…
Skills: Fine Jewelry Appraisal, Watch Authentication, Luxury Retail, Client Consultation, Pricing Strategy
California, United States · Hybrid
$65k–$74k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Client Outreach, Lead Generation, Salesforce CRM, Luxury Market Expertise, Consignment Procurement
New York, New York, United States · Remote OK
$175k–$200k/yr
About The RoleAs a Principal Sales Revenue Planning at The RealReal, you will lead our annual planning cycle, revenue forecasting, and strategic roadmap development. In this role, you will sit at the intersection of Sale…
Skills: Financial Modeling, Revenue Forecasting, Strategic Planning, Sales Operations, Data Analysis
Philadelphia, Pennsylvania, United States · Hybrid
$93k–$106k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Client outreach, Lead generation, Salesforce CRM, Consignment procurement
Los Angeles, California, United States • On-site
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You will manage inventory operations, including processing shipments, mark-downs, and transfers while maintaining an organized sales floor. Additionally, you will support the team by ensuring accurate POS transactions and providing excellent customer service.
Candidates must have at least one year of retail or customer service experience and the ability to work in a fast-paced environment. You must be available for a flexible schedule, including weekends and holidays, and be able to lift up to 25 pounds.
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR’s inventory control processes
Prepare and ship customers’ orders following quality, packing and shipping standards
Contribute to successful company growth and securing of our assets through implementation of TRR’s Loss Prevention policies & procedures
Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions
Support product placement and outfitting that is reflective of trend, reinforces TRR’s brand messaging, and inspires the customer
Proficiently use all core systems & technologies including but not limited to POS, Mac & Google Suite applications
Manage product presentation (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to TRR’s standards
Assist in maintaining clean and organized selling floors and stockrooms
Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functions
Participate in all cycle and inventory counts as needed
Support the success of the store by performing other functions or tasks as needed or directed
1+ year of experience working in retail or customer service
Past success working in a fast-paced environment with the ability to prioritize multiple tasks
Able to handle customer interactions and potential issues/concerns courteously and professionally
Available to a work a flexible schedule that meets business needs to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts
Able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairs
Excellent communication & time management skills
Able to use all store equipment and technology as required
Proficiency with Google Suite and Salesforce
PART TIME BENEFITS
$250/month bonus (at target)
Employee Stock Purchase Plan
9 Paid Company Holidays
9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
