Glendale, Arizona, United States · On-site
$21/hr–$25/hr
About The RoleThe Resales Specialist is the primary revenue driver of our retail boutique. You are a high-energy closer who thrives on metrics, relationship-building, and the fast-paced nature of a retail environment. Yo…
Skills: Retail sales, Clienteling, Salesforce, Luxury brand knowledge, Customer service
Phoenix, Arizona, United States · On-site
About The RoleThe Quality Control Associate (outbound) is responsible for inspecting, recording and updating quality attributes of specific functions in Outbound. Proficient and passionate, our associate completes daily …
Skills: Quality control, Auditing, Process improvement, Data analysis, Time management
Santa Cruz County, California, United States · On-site
$65k–$74k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Client Outreach, Lead Generation, Sales Performance, CRM
Glendale, California, United States · On-site
$20/hr–$25/hr
About The RoleReporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and gen…
Skills: Asset Protection, Security, CCTV, Inventory Control, Loss Prevention
San Francisco, California, United States · On-site
$245k–$280k/yr
About The RoleAs the Vice President, Digital Strategy & Merchandising at The RealReal, you will be at the forefront of scaling our omni-channel growth across all categories. You will oversee Digital Merchandising and Str…
Skills: Digital Merchandising, Ecommerce, Data Analysis, Team Leadership, Strategic Planning
Perth Amboy, New Jersey, United States · On-site
$16/hr–$16/hr
About The RoleAssist with distribution of items, sorting, prepping and steaming within the photo department. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could b…
Skills: Product Sorting, Steaming, Inventory Scanning, Warehouse Operations, Attention To Detail
Wilmington, Delaware, United States · On-site
$93k–$106k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Lead generation, Client outreach, Salesforce, CRM
Phoenix, Arizona, United States · On-site
$190k–$230k/yr
About The RoleThe Senior Director, Operations Finance is a pivotal role at The Real Real serving as the strategic finance partner to the SVP, Operations and their leadership team who are responsible for driving operation…
Skills: Financial Planning, Budgeting, Forecasting, Financial Analysis, Strategic Planning
Phoenix, Arizona, United States · On-site
$62k–$67k/yr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Fine Jewelry, Watches, GIA Evaluation Techniques, Market Research, Pricing Strategy
Perth Amboy, New Jersey, United States · On-site
About The RoleOur Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds…
Skills: Route transportation, Customer service, Vehicle maintenance, Inventory control, Safety protocols
Phoenix, Arizona, United States · On-site
$115k–$125k/yr
About The RoleAs the Employee Experience & Inclusion Manager you will be integral to driving internal culture at The RealReal. You will design and deliver a seamless, inclusive, and high-energy end-to-end journey for eve…
Skills: Employee Experience, People Ops, Culture, Interpersonal Communication, Emotional Intelligence
Miami, Florida, United States · On-site
$93k–$106k/yr
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring lux…
Skills: Sales, Client outreach, Lead generation, Salesforce CRM, Luxury market expertise
Pasadena, California, United States · On-site
$75k–$88k/yr
About The RoleThe Associate Luxury Resales Advisor (ALRA) is a key sales position at The RealReal focused on driving new business growth and reactivating lapsed consignor relationships. As an ALRA, you will grow your con…
Skills: Sales, Business development, Client relationship management, Lead generation, Salesforce
Washington, District of Columbia, United States · Remote Solely
$26/hr–$28/hr
About The RoleThe Resale Advisor, New Business (LS) drives new business by prospecting and closing leads within an assigned territory in a fully remote, quota-driven sales environment. This role focuses on high-volume ou…
Skills: Sales, Prospecting, Lead conversion, CRM management, Pipeline management
Los Angeles, California, United States · On-site
$21/hr–$25/hr
About The RoleThe Resales Specialist is the primary revenue driver of our retail boutique. You are a high-energy closer who thrives on metrics, relationship-building, and the fast-paced nature of a retail environment. Yo…
Skills: Sales, Clienteling, Customer service, Luxury retail, Salesforce
Miami, Florida, United States · On-site
$66k–$75k/yr
About The RoleThe Assistant Manager, Stores (Assistant Manager) collaborates with the Store Manager to uphold and reinforce the values and attitudes of the team members they lead to provide exceptional customer service, …
Skills: Store Management, Luxury Retail, Sales Floor Management, Customer Service, Clienteling
Secaucus, New Jersey, United States · On-site
About The RoleAs a Fine Jewelry & Watch Specialist at The RealReal, you’ll have an opportunity to make a big impact from day one! You'll be a key driver of our commitment to authenticity by inspecting products and authen…
Skills: Fine Jewelry Experience, Watch Experience, Diamond Grading, Colored Stones, Appraisal Experience
Perth Amboy, New Jersey, United States · On-site
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Luxury Authentication, Product Inspection, Fashion Knowledge, Data Entry, Quality Evaluation
Perth Amboy, New Jersey, United States · On-site
$24/hr–$25/hr
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of …
Skills: Authentication, Luxury Fashion, Attention to Detail, Organization Skills, Collaboration
Bellflower, California, United States · On-site
About The RoleThe RealReal is seeking established, highly autonomous luxury professionals with an existing book of business to join us as a Luxury Sales Specialist. This is a 100% commission-based role, offering ultimate…
Skills: Luxury Sales, Client Relationship Management, Networking, Marketing Strategies, Negotiation Skills
Glendale, Arizona, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Resales Specialist drives revenue by proactively engaging with clients to meet sales targets and managing a personal book of business. They also ensure operational excellence on the sales floor while providing an elevated luxury experience to every customer.
Candidates must have at least one year of experience in a metrics-based retail environment and a proven track record of meeting sales goals. Proficiency in technology tools like Salesforce and a flexible schedule including weekends and holidays are required.
Revenue & Performance Drive
Sales Mastery: Proactively engage with clients on the floor to exceed daily and monthly sales targets through expert-level suggestive selling.
Clienteling & Outreach: Manage and grow a personal "book of business" by performing daily outreach to existing clients, turning one-time shoppers into lifelong loyalists.
Metrics Ownership: Monitor and analyze your individual sales performance, pivoting your strategy to meet shifting business needs and KPIs.
The Luxury Experience
Journey Curation: Navigate multiple, complex customer journeys simultaneously, providing a seamless and elevated experience from entry to checkout.
Brand Ambassadorship: Act as the face of the circular economy, educating every client on the environmental impact of their purchase and the unique value of the TRR business model.
Product Storytelling: Leverage deep knowledge of luxury brands and trends to provide styling advice and build trust with discerning shoppers.
Operational Agility
Floor Excellence: Maintain high-level brand standards through consistent merchandise replenishment and visual presentation.
Seamless Operations: Execute opening and closing procedures with precision, ensuring the boutique is primed for a high-volume sales day.
Digital Integration: Master Salesforce and internal tech tools to track client preferences and streamline the sales process.
Minimum Requirements:
1+ year of experience working in a metrics-based retail sales environment.
Proven track record of meeting and exceeding individual sales goals and KPIs.
A "startup" mindset: Comfortable with ambiguity, rapid change, and the fast-paced nature of a growing business.
A positive, professional demeanor with the ability to represent a luxury brand with integrity.
Self-motivation and the drive to seek out sales opportunities through daily proactive outreach.
Exceptional attention to detail and organizational skills to manage a high volume of client interactions.
Mastery of technology: Proficiency (or the ability to quickly become proficient) in Salesforce, Google Suite, and Mac iOS.
Flexibility to work a schedule that meets business needs, including evenings, weekends, and holidays.
Receptiveness to feedback and a commitment to continuous professional growth.
Preferred Requirements:
Luxury retail experience
FULL TIME BENEFITS
Base Pay PLUS uncapped bonus - $1000/month bonus (at target)
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental, Vision & Commuter Benefits (applicable locations)
Paid Parental Leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
