Quezon City, Metro Manila, Philippines · On-site
Are you a results-driven leader with a passion for process efficiency and team development? Join The Golden Legacy Financing Corporation (TGLFC) as our Collections Supervisor and play a key role in ensuring the health an…
Skills: Team Supervision, People Management, Collections Operations, Performance Management, Process Optimization
Quezon City, Metro Manila, Philippines · On-site
Drive Innovation. Design Solutions. Deliver Impact. We are looking for a strategic, analytical, and results-driven Business Analyst to join our growing team! If you have a strong background in process analysis, system de…
Skills: Process Analysis, System Design, Project Management, Business Requirements Gathering, Functional Specifications
Quezon City, Metro Manila, Philippines • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee daily collection operations to ensure loan portfolio health and adherence to company policies. Lead and coach a team of collection officers to achieve KPIs and optimize recovery processes.
Requires a bachelor's degree in Business Administration, Finance, or a related field. Candidates should have 3-5 years of experience in collections operations, preferably with supervisory experience in financial services.
Are you a results-driven leader with a passion for process efficiency and team development? Join The Golden Legacy Financing Corporation (TGLFC) as our Collections Supervisor and play a key role in ensuring the health and sustainability of our loan portfolio.
This role is perfect for someone who thrives in a structured yet dynamic environment balancing performance management, operational discipline, and continuous improvement.
As the Collections Supervisor, you'll oversee day-to-day collection operations, ensure adherence to company policies, and drive your team toward achieving and exceeding collection KPIs. You'll also be a key contributor in process optimization and cross-functional collaboration.
Key Responsibilities:
Team Supervision & People Management
Oversee daily collection operations and ensure compliance with policies and ethical standards.
Assign tasks, monitor performance, and conduct regular feedback and coaching sessions.
Foster accountability, teamwork, and high morale among collection officers.
Ensure timely collection of maturing loans and minimize accounts rolling into overdue or default stages.
Implement proactive and reinforced collection measures to improve recovery rates.
Develop ad hoc collection strategies when faced with portfolio or manpower challenges.
Ensure accurate, timely, and organized reporting, documentation, and submission of all relevant collection reports.
Collaborate with the Collections Manager to review and refine collection processes and policies.
Recommend initiatives that enhance efficiency and improve key performance outcomes.
Work with other departments on projects that improve operational efficiency, asset quality, and risk mitigation.
We're seeking a proactive and organized leader who can balance strategic thinking with hands-on execution.
Bachelor's degree in Business Administration, Finance, or related fields.
At least 3-5 years of experience in collections operations, with supervisory experience preferred.
Strong leadership, coaching, and communication skills.
Excellent organizational and problem-solving abilities.
Background in financial services or lending is an advantage.
At The Golden Legacy Financing Corporation, we believe in empowering Filipinos through accessible financial solutions, and it starts with empowering our people.
Here, you'll work in a supportive environment where growth, integrity, and collaboration are deeply valued.
The Golden Legacy Financing Corporation is a company dedicated to finding pension loan solutions for retirees of the Armed Forces of the Philippines (AFP), Social Security System (SSS) and Philippine Veterans Affairs Office (PVAO). Since our incorporation in 1991, we have been working tirelessly to bring our company closer to fulfilling its mission of positively changing the lives of the pensioners we serve and the communities we work in. It is with this steadfast commitment that we have managed to transform ourselves into one of the most trusted financing institutions in the industry. Today, even as we serve more and more pensioners nationwide, we continue to maintain a tradition of financial transparency because we believe that honesty and professionalism are important building blocks in creating lasting relationships that lead to improved lives. It is for this reason that we work hand in hand with our clients in finding financial solutions that truly make an impact. For over 25 years, it has been about positively changing lives. This is the golden legacy we shall leave behind.
Offices: Unit G-C Murphy Center #205 Bonny Serrano Rd Murphy, Quezon City, Quezon City, NCR 1500, PH
The Golden Legacy Financing Corporation is a company dedicated to finding pension loan solutions for retirees of the Armed Forces of the Philippines (AFP), Social Security System (SSS) and Philippine Veterans Affairs Office (PVAO). Since our incorporation in 1991, we have been working tirelessly to bring our company closer to fulfilling its mission of positively changing the lives of the pensioners we serve and the communities we work in. It is with this steadfast commitment that we have managed to transform ourselves into one of the most trusted financing institutions in the industry. Today, even as we serve more and more pensioners nationwide, we continue to maintain a tradition of financial transparency because we believe that honesty and professionalism are important building blocks in creating lasting relationships that lead to improved lives. It is for this reason that we work hand in hand with our clients in finding financial solutions that truly make an impact. For over 25 years, it has been about positively changing lives. This is the golden legacy we shall leave behind.
Offices: Unit G-C Murphy Center #205 Bonny Serrano Rd Murphy, Quezon City, Quezon City, NCR 1500, PH
