San Salvador, San Salvador, El Salvador · Hybrid
Location: El Salvador/Guatemala Work style: Hybrid Job type: Full-Time (FTE) About the Role As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to busines…
Skills: Financial Analysis, Financial Reporting, Budgeting, Forecasting, Strategic Planning
San Salvador, San Salvador, El Salvador · On-site
Location: El SalvadorWork style: On-site Role Overview: As a Learning Experience Designer, you will take the lead in designing and developing comprehensive learning experiences. You will oversee project timelines and wor…
Skills: Instructional Design, Training Needs Analysis, Articulate 360, Adobe After Effects, Adobe Premiere Pro
United States · Remote Solely
<h2 id="tasks">Tasks</h2> <p><strong>A Day in the Life of an Ads Assessor- US</strong></p> <p> In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used, as well…
Skills: English Proficiency, Web Navigation, Cultural Awareness, Ad Rating, Content Evaluation
United States · Remote Solely
<p><strong>TELUS Digital AI Community</strong></p> <p><strong>Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, transl…
Skills: English Communication, Content Evaluation, Web Navigation, Search Engine Analysis, Social Media Proficiency
France · Remote Solely
$20/hr–$23/hr
<p>Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.</p> <p>…
Skills: Analytical Thinking, Research Skills, French Fluency, English Fluency, Data Annotation
Czechia · Remote Solely
<p>Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your ow…
Skills: Online Research, Data Verification, Data Analysis, English Proficiency, Czech Proficiency
Ciudad de México, Mexico · Remote Solely
<p><strong>TELUS Digital AI Community</strong></p> <p>Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and locali…
Skills: Spanish Fluency, English Fluency, Analytical Thinking, Online Research, Attention To Detail
United States · Remote OK
$153k–$180k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications provid…
Skills: Amazon Connect, AWS Lambda, Amazon Lex, Amazon Polly, DynamoDB
San Salvador, San Salvador, El Salvador · On-site
Location: El SalvadorWork style: On-site About the role: As a Knowledgebase Writer, you create, manage, publish, and maintain high-quality content in a knowledge base. You work closely with subject matter experts to iden…
Skills: Content Management, Technical Writing, SEO, Stakeholder Management, Quality Assurance
Toronto, Ontario, Canada · Remote OK
$145k–$171k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications provid…
Skills: Five9 Configuration, CCaaS Implementation, IVR Studio, API Integration, Solution Architecture
United States · Remote OK
$153k–$180k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications provid…
Skills: Five9 Configuration, CCaaS Implementation, IVR Studio, API Integration, Solution Design
Ontario, Canada · Remote OK
$70k–$87k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications provid…
Skills: BSS/OSS COTS, Java, PL/SQL, REST APIs, Cloud-based Development
Charlottesville, Virginia, United States · Hybrid
$135k–$167k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications provid…
Skills: Product Management, Stakeholder Management, Cross-functional Leadership, Backlog Management, User Story Mapping
San Salvador, San Salvador, El Salvador · Hybrid
Location: Guatemala / El Salvador Work style: Hybrid Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELU…
Skills: Requirements Gathering, Business Process Mapping, Workshop Facilitation, User Story Writing, Acceptance Criteria
Ontario, Canada · Remote OK
$110k–$115k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications provid…
Skills: Java, Google Cloud Platform, Spring Boot, SQL, Python
Brazil · Remote OK
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications provid…
Skills: Generative AI, Agentic Workflows, Python, Java, TypeScript
Toronto, Ontario, Canada · Remote OK
$112k–$140k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications provid…
Skills: Product Management, Program Management, Product Strategy, Stakeholder Management, Go-To-Market Strategy
United States · Remote OK
$118k–$147k/yr
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications provid…
Skills: Product Management, Program Management, Product Strategy, Stakeholder Management, Go-To-Market Strategy
Guatemala City, Guatemala Department, Guatemala · Hybrid
IT Project Manager Location: Guatemala, El Salvador Work style: Hybrid Modality: Full-time Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consu…
Skills: Project Planning, Risk Management, Stakeholder Communication, Agile Methodology, Budget Tracking
Buenos Aires, Argentina · Hybrid
Who We Are In August 2025, TELUS Digital acquired GM2, creating a combined firm to design and deliver transformative digital products and customer experiences through cutting-edge technology, strategic thinking, and a pe…
Skills: Project Management, Product Management, Data & AI, Client Services, Stakeholder Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Business Analyst will support financial tracking, forecasting, and budgeting processes for CXAI programs. They will also translate complex financial data into actionable insights and executive-level reports to guide strategic decision-making.
The role requires strong financial analysis and planning capabilities, including experience with budgeting and forecasting. Candidates must possess professional proficiency in English, with a minimum B1 level requirement.
Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)
As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating strategic priorities into measurable outcomes that inform executive decision-making and ensure alignment between leadership teams and finance.
Support financial tracking, reporting, and forecasting across CXAI programs and initiatives
Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes
Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities
Provide finance support, including financial analysis and business case development
Validate forecast and budget assumptions across various business units and review risks and opportunities across the business
Translate complex financial and operational insights into clear, actionable narratives
Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums
Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis
Support financial tracking, reporting, and forecasting across CXAI programs and initiatives
Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes
Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities
Provide finance support, including financial analysis and business case development
Validate forecast and budget assumptions across various business units and review risks and opportunities across the business
Translate complex financial and operational insights into clear, actionable narratives
Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums
Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis
English Level: B1 high or above - Mandatory.
TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX™ is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds. Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work.
Offices: 510 West Georgia Street, Vancouver, British Columbia V6B 0M3, CA · 2251 S. Decatur Blvd., Las Vegas, Nevada 89102, US
TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX™ is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds. Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work.
Offices: 510 West Georgia Street, Vancouver, British Columbia V6B 0M3, CA · 2251 S. Decatur Blvd., Las Vegas, Nevada 89102, US
