Personal Banking Associate (Full time)- Quebec city, Complexe St-Amable
Quebec, Quebec, Canada · On-site
$46k–$61k/yr
Entry level$4.8B raised
Work Location: Québec, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700$/$45,700 - 61 000$/$61,000 CAD TD is committed to providing fair and equitable compensation opportunit…
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Problem Resolution, Cash Handling
Manager, Cash Management - Short Term Assignment (STA)
Markham, Ontario, Canada · On-site
$97k–$137k/yr
Senior$4.8B raised
Work Location: Markham, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all co…
Personal Banking Associate Trainee - Future Opportunities
Richmond, British Columbia, Canada · On-site
$46k–$61k/yr
Entry level$4.8B raised
Work Location: Richmond, British Columbia, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $45,700 - $61,000 CAD TD is committed to providing fair and equitable compensation opportunities …
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Problem Resolution, MS Office
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Business Management, Strategy & Support Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities…
Associate / VP – Synthetic Prime Brokerage Client Services
Singapore, Singapore, Singapore · On-site
Mid level$4.8B raised
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Skills: SwapOne, Triana, Equity Derivatives, Prime Brokerage, Client Services
Work Location: Montréal, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 52 700$/$52,700 - 74 400$/$74,400 CAD TD is committed to providing fair and equitable compensation opportun…
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Securities Pay Details: $69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth …
Skills: Technical Analysis, Operational Process Support, Project Management, Root Cause Analysis, Risk Management
Work Location: Alexandria, Virginia, United States of America Hours: 40 Pay Details: $24.75 - $34.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities …
Skills: Financial Expertise, Consultative Advice, Customer Relationship Management, Problem Solving, Communication Skills
North Vancouver, British Columbia, Canada · On-site
$22/hr–$28/hr
Entry level$4.8B raised
Work Location: North Vancouver, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportuniti…
Skills: Financial Transaction Processing, Customer Experience, Banking Solutions, Communication Skills, Time Management
Work Location: Mississauga, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Skills: Home Borrowing Advice, Real Estate Secured Lending, Financial Planning, Customer Relationship Management, Investment Advice
Work Location: Sudbury, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $57,100 - $80,600 CAD TD is committed to providing fair and equitable compensation opportunities to all col…
Senior Personal Banker - Investing (Seeking Mandarin or Cantonese Applicants)
Mississauga, Ontario, Canada · On-site
$60k–$84k/yr
Mid level$4.8B raised
Work Location: Mississauga, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Skills: Investment Advice, Financial Planning, Customer Relationship Management, Real Estate Secured Lending, Personal Banking
Work Location: Mississauga, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Personal Banker Trainee - Mandarin or Cantonese Language Skills an Asset
Richmond, British Columbia, Canada · On-site
$53k–$74k/yr
Entry level$4.8B raised
Work Location: Richmond, British Columbia, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities …
Work Location: Rutland, Vermont, United States of America Hours: 40 Pay Details: $61,880 - $92,560 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities an…
Work Location: Brampton, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all co…
Skills: Home Borrowing Advice, Real Estate Secured Lending, Financial Planning, Customer Relationship Management, Investment Advice
Work Location: Brossard, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 47,200 $ /$47,200 - 66,600 $/$66,600 CAD TD is committed to providing fair and equitable compensation oppor…
Skills: Bilingualism, Customer Service, Problem Solving, Time Management, Decision Making
Work Location: London, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $50,000 - $100,000 CAD This role is eligible for commission based earnings. TD is committed to providing fair and equitable comp…
Work Location: New York, New York, United States of America Hours: 40 Line of Business: Technology Solutions Pay Detail: 110000 - 145000 USD TD is committed to providing fair and equitable compensation opportunities to a…
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$46k–$61k/yr
Full-time
high school, bachelor degree
Health and Well-being Benefits, Savings and Retirement Programs, Paid Time Off, Banking Benefits and Discounts, Career Development, Reward and Recognition Programs
Posted 46d ago
Apply by Jul 20
~38 hrs/week
Responsibilities
The role involves engaging customers to provide financial advice, service transactions, and digital banking education. The associate is responsible for identifying customer needs and guiding them to appropriate banking solutions while ensuring operational excellence.
Requirements
Requires a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Candidates must obtain the Investment Funds in Canada (IFC) certification within six months of appointment.
Full job description
Work Location:
Québec, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700$/$45,700 - 61 000$/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Job Description:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking aPersonal Banking Associatefor our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
In this role, a typical day may look like:
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Job Requirements:
High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.
Related keywords
Personal BankingInvestment Funds CanadaIFCRetail BankingCustomer ExperienceDigital BankingFinancial ServicesMS WordMS ExcelMS OutlookBanking RegulationsCode of ConductFinancial AdviceAccount Management
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.
Offices: Toronto-Dominion Centre, P.O. Box 1, Toronto, Ontario M5K 1A2, CA · 525 Avenue Viger O, Montreal, QC H2Z 0B2, CA · 31 W 52nd St, New York, NY 10019, US · 4140 Church Rd, Mt. Laurel, New Jersey 08054, US
personal & commercial bankingbrokerage servicesmutual fundsasset managementinsurancecapital markets products & servicesServices bancaires personnels et commerciauxservices de courtagefonds communs de placementgestion de placements
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.
Offices: Toronto-Dominion Centre, P.O. Box 1, Toronto, Ontario M5K 1A2, CA · 525 Avenue Viger O, Montreal, QC H2Z 0B2, CA · 31 W 52nd St, New York, NY 10019, US · 4140 Church Rd, Mt. Laurel, New Jersey 08054, US
personal & commercial bankingbrokerage servicesmutual fundsasset managementinsurancecapital markets products & servicesServices bancaires personnels et commerciauxservices de courtagefonds communs de placementgestion de placements