Merindad de Sotoscueva, Castile and León, Spain · On-site
Senior$14B raised
Job Req ID: 29637 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Job Req ID: 29555 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Job Req ID: 29553 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Job Req ID: 29554 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Merindad de Sotoscueva, Castile and León, Spain · On-site
Senior$14B raised
Job Req ID: 29639 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: System Validation, Automation Scripting, Root Cause Analysis, Python, Bash
Merindad de Sotoscueva, Castile and León, Spain · On-site
$90k–$115k/yr
Entry level$14B raised
Job Req ID: 29642 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Merindad de Sotoscueva, Castile and León, Spain · On-site
$90k–$115k/yr
Mid level$14B raised
Job Req ID: 29558 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Merindad de Sotoscueva, Castile and León, Spain · On-site
$108k–$122k/yr
Senior+$14B raised
Job Req ID: 29247 About Supermicro: Supermicro® is a premier provider of advanced server, storage, and networking solutions, delivering cutting-edge technology across Data Centers, Cloud Computing, Enterprise IT, Big Dat…
Skills: Technical Account Management, Customer Success, x86 Server Platforms, Infrastructure Troubleshooting, Linux
Job Req ID: 29524 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Post-sales Management, Technical Troubleshooting, x86 Architecture, Linux, Virtualization
Merindad de Sotoscueva, Castile and León, Spain · On-site
$74k–$100k/yr
Senior$14B raised
Job Req ID: 29584 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Sales Support, Order Processing, Data Entry, Customer Service, Account Maintenance
Merindad de Sotoscueva, Castile and León, Spain · On-site
$137k–$152k/yr
Senior+$14B raised
Job Req ID: 29594 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Merindad de Sotoscueva, Castile and León, Spain · On-site
$108k–$122k/yr
Senior$14B raised
Job Req ID: 29248 29248 About Supermicro: Supermicro® is a premier provider of advanced server, storage, and networking solutions, delivering cutting-edge technology across Data Centers, Cloud Computing, Enterprise IT, B…
Skills: Technical Account Management, Customer Success, x86 Server Platforms, Troubleshooting, Linux
Merindad de Sotoscueva, Castile and León, Spain · On-site
$26/hr–$28/hr
Entry level$14B raised
Job Req ID: 29545 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: SI Testing, Mechanical Assembly, Cable Routing, Computer Architecture, Server Installation
Job Req ID: 29313 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Hardware Diagnostics, X86 Systems, BIOS Troubleshooting, Data Center Infrastructure, Network Troubleshooting
Merindad de Sotoscueva, Castile and León, Spain · On-site
$85k–$100k/yr
Mid level$14B raised
Job Req ID: 29640 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Enterprise Server Architecture, Application Benchmarking, PCIe, SATA, SAS Protocols
Job Req ID: 29526 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Post-sales Management, Technical Troubleshooting, x86 Architecture, Linux, Virtualization
Merindad de Sotoscueva, Castile and León, Spain · On-site
$85k–$100k/yr
Mid level$14B raised
Job Req ID: 29636 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Merindad de Sotoscueva, Castile and León, Spain · On-site
$71k–$75k/yr
Entry level$14B raised
Job Req ID: 29434 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Sales Support, Data Entry, Customer Service, Order Processing, Account Maintenance
Merindad de Sotoscueva, Castile and León, Spain · On-site
$108k–$122k/yr
Senior$14B raised
Job Req ID: 29249 29249 About Supermicro: Supermicro® is a premier provider of advanced server, storage, and networking solutions, delivering cutting-edge technology across Data Centers, Cloud Computing, Enterprise IT, B…
Skills: Technical Account Management, Customer Success, x86 Server Platforms, Troubleshooting, Linux
Merindad de Sotoscueva, Castile and León, Spain · On-site
$85k–$100k/yr
Mid level$14B raised
Job Req ID: 29634 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
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Full-time
bachelor degree, professional certificate
Posted 25d ago
Apply by Oct 12
~40 hrs/week
Responsibilities
Drive project management and coordination for strategic customers, serving as the primary point of contact for tracking requests and ensuring schedule adherence. Facilitate cross-functional collaboration between engineering and service teams to resolve issues and improve service delivery.
Requirements
Requires a Bachelor's degree in a technical or business field and at least 6 years of project or technical account management experience, preferably in the data center industry. Candidates must possess strong technical knowledge of server systems and a willingness to travel for on-site support.
Full job description
Job Req ID: 29637
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is seeking an experienced Sr. Technical Project Manager to join our team. This role is responsible for driving project management and customer coordination for strategic customers.
You will serve as the primary point of contact for tracking requests, managing pending issues, ensuring schedule adherence, and coordinating resources. The ideal candidate is a strong organizer and communicator who can bridge technical teams and customers, facilitate on-site support when needed, and continuously improve service delivery.
Essential Duties and Responsibilities:
Serve as the main project coordinator for strategic customers, tracking all requests, pending issues, and deliverables to ensure timely progress and resolution.
Monitor project schedules, consolidate status updates, and provide clear reporting to both internal stakeholders and customers.
Conduct regular customer satisfaction surveys and feedback sessions to identify areas for improvement and strengthen relationships.
Coordinate on-site support and cross-functional rapid response team deployments, including travel when required, to manage critical situations and ensure successful outcomes.
Identify opportunities for improvement during on-site activities and collaborate with technical teams to define and implement enhancement plans.
Manage resources effectively, including manpower allocation and hardware requirements from headquarters, to support customer projects.
Facilitate cross-functional collaboration between ETF engineers, PM, Service, FAE, Rack, and RD teams to drive efficient issue resolution and project delivery.
Maintain accurate project documentation, dashboards, and status reports to ensure transparency and accountability.
Identify potential risks, bottlenecks, and process improvement opportunities to enhance overall service quality and efficiency.
Travel is required (25%- 30%)
Qualifications:
Bachelor’s degree in Computer Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, Information Systems, Information Technology, Business Administration, or a related field.
PMP certification is a plus.
6+ years of project management or technical account management experience, preferably in data center or server/system industry.
Strong understanding of technical concepts (server systems, validation, deployment, software/firmware management) to effectively interface with engineering teams and customers.
Ability and willingness to travel for on-site customer support when required.
Excellent organizational, communication, and stakeholder management skills.
Experience with project management tools (Jira, Microsoft Project, or similar) and customer satisfaction measurement.
Software or firmware management experience is a plus.
Strong problem-solving skills with the ability to drive projects under pressure in a fast-paced environment.
Salary Range
$160,000 - $180,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.
Offices: 980 Rock Avenue, San Jose, CA 95131, US · Het Sterrenbeeld 28, ’s-Hertogenbosch, North Brabant 5215, NL · 3F., No.150, Jian 1st Rd, New Taipei City, Zhonghe Dist 23511, TW · S-7F N.E.S Bldg., 22-14, Tokyo, Sakuragaoka-cho, Shibuya-Ku, 150-0031, JP · 77 New Cavendish Street The Harley Building, London, W1W 6XB, GB
Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.
Offices: 980 Rock Avenue, San Jose, CA 95131, US · Het Sterrenbeeld 28, ’s-Hertogenbosch, North Brabant 5215, NL · 3F., No.150, Jian 1st Rd, New Taipei City, Zhonghe Dist 23511, TW · S-7F N.E.S Bldg., 22-14, Tokyo, Sakuragaoka-cho, Shibuya-Ku, 150-0031, JP · 77 New Cavendish Street The Harley Building, London, W1W 6XB, GB