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Full-time
high school, bachelor degree
Comprehensive benefit plan
Posted 2d ago
~40 hrs/week
Responsibilities
The Admissions Coordinator manages the facility front desk, performing phone triage, insurance verification, and pre-admission assessments. They coordinate the intake process, maintain client documentation, and facilitate communication between referral sources and the treatment team.
Requirements
A high school diploma is required, with a bachelor's degree in a related field preferred. Candidates should have at least one year of experience in healthcare admissions, preferably within mental health or substance use disorder settings.
Full job description
PRN Admissions Coordinator | Fair Oaks Recovery Center | Sacramento, California
About the Job:
PURPOSE STATEMENT:
The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.
Compensation: Starting at $21/hr Schedule: PRN - no scheduled shifts
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
Conducts pre-admission assessments.
Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.
Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,
Responds and reacts to the needs of referred clients.
Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.
Decides which Interventionist and facility to recommend, the dates, and the travel.
Works closely with other department as well as external parties to ensure the timely admission of clients.
Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.
Utilizes resources to ensure insurance verifications of benefits for all clients on all private insurance admissions.
Screens calls from referrals and sets up transportation for admission.
Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School Diploma or equivalent required. Bachelor’s Degree in social work, psychology, counseling, or other related field of study preferred.
One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.
Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.
Knowledge of community resources.
Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR certification and de-escalation training required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Fair Oaks Recovery Center?Fair Oaks Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Fair Oaks Recovery Center is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Headquartered in Franklin, Tennessee, Summit Behavioral Healthcare was established to develop and operate a network of leading behavioral health and addiction treatment centers throughout the country.
Summit BHC’s focus is on operating acute psychiatric hospitals, specialty chemical dependency services, and behavioral health hospitals throughout the country within a flexible and dynamic continuum of care.
Our Services Include:
Residential Substance Use Disorder Programs
Acute Psychiatric Care
Detoxification Programs
Partial Hospitalization Programs
Intensive Outpatient Programs
Health and Wellness Programs
Dual Diagnosis Treatment
Summit BHC Mission:
Our mission is to improve the lives we touch.
Our treatment facilities are specialized in helping adults, adolescents, and families suffering from mental health challenges and addiction while offering a solution to the stressors that drive these issues, providing a path to change and ensuring ongoing support for a restored life.
Offices: 501 Corporate Centre Dr, #600, Franklin, Tennessee 37067, US · 2221 Fair Oaks Blvd, Sacramento, CA 95825, US · 111 Liberty Avenue, Lafayette, LA 70508, US · 11210 FM 102, Egypt, TX 77436, US · 1406 CR 5800, Lubbock, TX 79403, US
Behavioral HealthcareAddiction TreatmentAcute Psychiatric CarePartial Hospitalization ProgramsDetoxification ProgramsIntensive Outpatient ProgramsHealth and Wellness ProgramsDual Diagnosis TreatmentMental Health Careand Veteran Support Services
Headquartered in Franklin, Tennessee, Summit Behavioral Healthcare was established to develop and operate a network of leading behavioral health and addiction treatment centers throughout the country.
Summit BHC’s focus is on operating acute psychiatric hospitals, specialty chemical dependency services, and behavioral health hospitals throughout the country within a flexible and dynamic continuum of care.
Our Services Include:
Residential Substance Use Disorder Programs
Acute Psychiatric Care
Detoxification Programs
Partial Hospitalization Programs
Intensive Outpatient Programs
Health and Wellness Programs
Dual Diagnosis Treatment
Summit BHC Mission:
Our mission is to improve the lives we touch.
Our treatment facilities are specialized in helping adults, adolescents, and families suffering from mental health challenges and addiction while offering a solution to the stressors that drive these issues, providing a path to change and ensuring ongoing support for a restored life.
Offices: 501 Corporate Centre Dr, #600, Franklin, Tennessee 37067, US · 2221 Fair Oaks Blvd, Sacramento, CA 95825, US · 111 Liberty Avenue, Lafayette, LA 70508, US · 11210 FM 102, Egypt, TX 77436, US · 1406 CR 5800, Lubbock, TX 79403, US
Behavioral HealthcareAddiction TreatmentAcute Psychiatric CarePartial Hospitalization ProgramsDetoxification ProgramsIntensive Outpatient ProgramsHealth and Wellness ProgramsDual Diagnosis TreatmentMental Health Careand Veteran Support Services