Illinois, United States · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: CRM Strategy, Client Management, Account Management, Customer Success, SaaS Implementation
Illinois, United States · Remote OK
$88k–$164k/yr
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Workday Integrations, EIBs, Core Connectors, Workday Studio, Workday Reports
Tharwa, Australia · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
National Capital District, Philippines · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Administration, Data Management, Customer Service, MS Excel, MS Word
Kochi, Kerala, India · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: India Payroll, Team Leadership, Client Relationship Management, Resource Planning, Performance Management
Hyderabad, Telangana, India · Hybrid
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP Time Management, Time Evaluation, PCRs, Schemas, Absence/Attendance Management
Tallahassee, Florida, United States · On-site
$33k–$61k/yr
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Data Entry, Account Reconciliation, Financial Systems, SAP, HRX
Dobel, Baden-Württemberg, Germany · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Portuguese Payroll, SAP HR, English Fluency, MS Excel, Data Management
Hyderabad, Telangana, India · Hybrid
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP Time Management, Time Evaluation, PCRs, Schemas, Absence/Attendance Management
Hyderabad, Telangana, India · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP Security, Role Development, GRC, CSI Compliance, SOC1
Tallahassee, Florida, United States · On-site
$33k–$61k/yr
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Data Entry, Account Reconciliation, Fiscal Operations, SAP, HRX
Hyderabad, Telangana, India · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP Security, Role Development, SOC1 Compliance, SOC2 Compliance, GRC
Portugal · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Portuguese Payroll, SAP HR, Payroll Regulations, MS Excel, English Fluency
Navi Mumbai, Maharashtra, India · On-site
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more th…
Skills: Workday Core HCM, Implementation Planning, Fit Analysis, Configuration, Unit Testing
Granada, Andalusia, Spain · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: End-to-End Payroll Processing, Dutch Legislation, Data Management, Customer Service, Statutory Reporting
Ciudad de México, Mexico · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Management, Reporting, Accounting, Social Security, Tax Management
Hyderabad, Telangana, India · On-site
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more th…
Skills: SAP PY, Dutch Payroll, SAP Configuration, Business Needs Analysis, Enterprise Solutions Design
Granada, Andalusia, Spain · Hybrid
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: HR Administration, Customer Care, Data Management, French Fluency, Italian Fluency
Poland · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Processing, HRIS, MS Excel, Data Validation, Compliance
Hyderabad, Telangana, India · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Product Management, Payroll Processing, Compliance, Enterprise SaaS, Scaled Agile
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Lead the development and execution of CRM strategies to drive customer engagement, retention, and lifetime value. Oversee cross-functional initiatives to optimize CRM technologies and align customer insights with business growth objectives.
Requires a Bachelor's degree and over 10 years of experience in Client or Account Management, specifically within SaaS environments. Must be proficient in CRM platforms like Salesforce or HubSpot and possess strong analytical and communication skills.
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
The Strategic Account Executive is a leader responsible for overseeing the development and execution of CRM strategies that drive customer engagement, retention, and lifetime value. This role leads cross-functional initiatives to enhance the customer experience, optimize CRM technologies, and align customer insights with business growth objectives.
Key Develop and lead the overall CRM evolution to support business goals across marketing, sales, and service
Build and maintain long-term relationships with customers to foster loyalty and satisfaction.
Serve as the main point of contact for client inquiries, concerns, and feedback.
Analyze customer data and behavior to identify trends and opportunities for improvement.
Develop and implement CRM strategies to enhance customer engagement and retention.
Collaborate with sales, marketing, and product teams to align customer strategies with business goals.
Monitor and report on customer satisfaction metrics and KPIs.
Manage CRM systems and ensure data accuracy and integrity.
Lead initiatives to personalize customer interactions and improve service delivery.
Bachelor’s degree in business, Technology, or related field
10+ years of experience in Client Management / Account Management
Proven experience in Customer Success, Account Management, or SaaS implementation
Strong understanding of SaaS business models and customer lifecycle
Excellent communication and relationship-building skills
Proficiency with CRM and CS platforms (e.g., Gainsight, Salesforce, HubSpot)
Analytical mindset with the ability to interpret customer data and trends
Ability to manage multiple accounts and prioritize effectively
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
#LI-Remote
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum - Maximum:
$0.00 - $0.00Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Strada. From Pay to Possibility
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale. With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way. Strada. From Pay to Possibility™
Offices: The Woodlands, Texas TX 77381, US
Strada. From Pay to Possibility
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale. With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way. Strada. From Pay to Possibility™
Offices: The Woodlands, Texas TX 77381, US
