Granada, Andalusia, Spain · On-site
The Local Service Transition-CTT & Country Specialist Consultant plays a key role in ensuring that country-level and regional implementations move smoothly from project delivery into stable operational reality. Working c…
Skills: HR/Payroll Expertise, Client Management, Service Transition, Project Coordination, Stakeholder Management
Katowice, Silesian Voivodeship, Poland · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, Application Maintenance, French Language, English Language, Functional Analysis
Australia · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Workday HCM, System Design, Implementation, Requirements Gathering, Client Communication
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Remote OK
Job Description Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journ…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
Hong Kong, China · On-site
Job Description Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journ…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, Project Management
Granada, Andalusia, Spain · On-site
Ready to take the next step in your career? Whether you're starting out or already have some payroll experience, this role offers the opportunity to develop your skills while supporting payroll delivery and providing exc…
Skills: Payroll Processing, Data Management, Customer Service, French Language, English Language
Greece · Remote OK
Position: Strada Payroll Country Champion Are you a payroll expert who thrives on solving challenges, driving compliance, and shaping world-class solutions? Do you enjoy making a real impact through innovation and operat…
Skills: Payroll Compliance, Greek Tax Law, Product Roadmap Influence, Process Improvement, Stakeholder Management
Greece · On-site
Position: Strada Payroll Country Champion Are you a payroll expert who thrives on solving challenges, driving compliance, and shaping world-class solutions? Do you enjoy making a real impact through innovation and operat…
Skills: Payroll Compliance, Local Legislation Knowledge, Tax Law, Product Roadmap Influence, Process Improvement
Granada, Andalusia, Spain · On-site
Ready to take the next step in your career? Whether you're starting out or already have some payroll experience, this role offers the opportunity to develop your skills while supporting payroll delivery and providing exc…
Skills: Payroll Processing, Data Management, Customer Service, French Language, English Language
Bangkok, Bangkok, Thailand · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
United States · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: CRM Strategy, Client Management, Account Management, Customer Success, SaaS Implementation
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
Round Rock, Texas, United States · Hybrid
$29k–$53k/yr
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more th…
Skills: Bilingual Spanish, Customer Service, Problem Resolution, Written Communication, Oral Communication
Bali, Indonesia · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
Hardin County, Tennessee, United States · Remote OK
$88k–$164k/yr
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Workday Integrations, Workday Studio, EIBs, Core Connectors, Workday Reporting
Indonesia · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
Illinois, United States · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: CRM Strategy, Client Management, Account Management, Customer Success, SaaS Implementation
Thailand · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, European Payroll Configuration, System Testing, HR Business Processes
Quezon City, Metro Manila, Philippines · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Administration, Data Management, Customer Service, MS Excel, MS Word
Granada, Andalusia, Spain • On-site
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The role manages the transition of country-level HR and payroll implementations from project delivery to stable operational reality. This includes leading local workshops, delivering client training, and coordinating testing and hypercare to ensure a smooth handover to Business-as-Usual operations.
Candidates need 1-2 years of experience in PY-HR work and client management, with strong communication and organizational skills. Experience with Strada systems, service testing, and coordinating multiple stakeholders in a multinational environment is highly advantageous.
The Local Service Transition-CTT & Country Specialist Consultant plays a key role in ensuring that
country-level and regional implementations move smoothly from project delivery into stable
operational reality. Working closely with the Global Service Transition Consultant and other project
stakeholders, this role oversees all local transition activities and ensures that each implementation
is completed within the agreed scope, quality, time, and budget.
As the primary Service Transition representative at country level, the consultant brings deep local
insight into processes, regulatory requirements, system behaviour, and operational needs. The role
ensures that local systems, documentation, configurations, and support structures are fully
prepared for go-live, and that global implementation standards are correctly applied and adapted
only when legally or operationally necessary. The consultant also supports executing testing and
validation activities, risk identification, mitigation planning, and cutover/hypercare support to secure
a smooth transition to Operations.
Additionally, as part of the Client Training Team (CTT), the role ensures the delivery of quality training
sessions to clients when required by the project. This includes preparing and adapting training
materials, conducting country-specific training sessions, and ensuring that both client teams and
internal Operations are ready to operate the solution eƯectively after go-live.
Overall, this role is essential for bridging global methodologies with local realities, ensuring
compliance, readiness, and a successful transition from implementation to Business-as-Usual at
country level.
Main Responsibilities
Act as a country specialist, applying HR/Payroll expertise, statutory requirements, local
processes, payroll rules, and compliance needs.
Support colleagues on country-specific topics and assist the country ST SME when needed.
Lead local workshops to ensure clients understand in-scope services, the service delivery
model, and the system landscape.
Support clients in understanding the implementation methodology (what, when, how),
including PIX phases and deliverables.
Coordinate and deliver client training for go-live readiness, including CTT activities when
required.
Coordinate BAU Operations training and onboard the BAU team into the project.
Prepare key local artefacts such as the Payroll Calendar and Trusted Source List.
Provide required system access to clients and Operations teams.
Implement local service delivery tools (case management, call center, SLA reporting, etc.).
Coordinate and lead testing phases to ensure in-scope systems operate, integrate, and meet
contractual specifications.
Plan and manage work, objectives, and resource models for transition-to-Operations
activities.
Identify and communicate risks promptly.
Monitor transition delivery to ensure it meets scope, quality, timeline, and budget
expectations.
Prepare and manage the hypercare period.
Ensure a successful transition from Project to BAU for both clients and Operations teams.
Knowledge, Experience, Skills & Competencies
Expertise of 1-2 years in PY-HR work is required.
Experience in implementation teams is a plus.
1-2 years of expertise/knowledge in client management is needed.
Experience/knowledge in Strada systems and tools and diƯerent payroll systems in the
market is an advantage.
Experience in coordination between diƯerent stakeholders within an organization.
Strong communication skills, with previous customer-facing / liaison experience.
Good English skills written and verbal (additional language is highly beneficial).
Highly organized with the ability to oversee large and multiple projects.
Good PC Literacy – Microsoft and Smartsheet usage is a plus.
The role will involve local country and international travel and time away from home.
Experience in working closely with operational teams.
Ability to manage process/service workshops with multiple customer contacts.
Service testing experience – System Integration Test, Scenario Based Test, Service Rehearsal
and Parallel Runs.
Handling of knowledge transfer and service transitions.
About Strada
Strada is a global leader in HR and Payroll solutions, delivering consistent, high-quality services across diverse markets. We
help organizations transform and streamline their workforce operations through innovation, expertise, and a commitment to
operational excellence. As we continue to bring new services and countries into scope, we are expanding our Global Delivery
Team with experienced professionals who thrive in dynamic, multinational environments.
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify
workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at
scale.
With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new
possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way.
Strada. From Pay to Possibilit
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Strada. From Pay to Possibility
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale. With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way. Strada. From Pay to Possibility™
Offices: The Woodlands, Texas TX 77381, US
Strada. From Pay to Possibility
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale. With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way. Strada. From Pay to Possibility™
Offices: The Woodlands, Texas TX 77381, US
