Poland · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Client Relationship Management, Payroll Administration, Team Management, Project Management, SLA Monitoring
Katowice, Silesian Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: German Payroll Processing, English Proficiency, German Proficiency, MS Excel, MS Word
National Capital District, Philippines · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Workday HCM, System Design, Implementation, Requirements Gathering, Client Communication
Hyderabad, Telangana, India · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, European Payroll, EuHReka, Payroll Schemas, PCRs
Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Administration, German Language, English Language, MS Excel, MS Word
Hyderabad, Telangana, India · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, SAP Payroll, SAP Time Module, Schema Development, PCR Writing
Katowice, Silesian Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Processing, German Language, English Language, MS Excel, MS Word
Katowice, Silesian Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Administration, Data Management, Customer Service, German Language, English Language
Hyderabad, Telangana, India · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: SAP HCM, European Payroll, EuHReka, Payroll Schemas, PCRs
Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: German Payroll Processing, English Proficiency, German Proficiency, MS Excel, MS Word
Quezon City, Metro Manila, Philippines · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Workday HCM, System Design, Implementation, Requirements Gathering, Client Communication
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Client Relationship Management, Payroll Administration, Team Management, SLA Monitoring, Project Management
Poland · On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Processing, Attention To Detail, MS Office, Collaboration, Problem Solving
Katowice, Silesian Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Processing, MS Excel, MS Word, MS PowerPoint, Data Validation
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: German Payroll Administration, Fluent German, Fluent English, Root Cause Analysis, MS Excel
Katowice, Silesian Voivodeship, Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Administration, German Language, English Language, MS Excel, MS Word
Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Payroll Administration, German Language, English Language, MS Excel, MS Word
Poland · Remote OK
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: German Payroll Administration, Fluent German, Fluent English, Root Cause Analysis, MS Excel
United States · Remote Solely
$100k–$186k/yr
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, di…
Skills: Sales Enablement, Onboarding, Training, Leadership Development, Change Management
Granada, Andalusia, Spain · On-site
Department: SAP Professional Services Job Title: SAP SuccessFactors Consultant Job Location: Granada Reports To: Cloud SuccessFactors Cluster Lead Summary: SuccessFactors ASD consultant will be responsible of managing Su…
Skills: SAP SuccessFactors, Business Process Definition, System Customization, Release Management, Business Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage end-to-end client relationships and ensure the accurate delivery of contractual payroll and benefits agreements. Lead and develop an operational team while monitoring SLAs, KPIs, and implementing process innovations.
Requires a bachelor's degree in business, HR, or accounting and 5-8 years of experience in payroll or benefits administration. Proficiency in HRIS tools like Workday or SAP and native Dutch language skills are desired.
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Responsible for the end to end client relationship, ensuring that all contractual agreements are delivered on time and accurately
Delivery Key responsibilities:
End to end management of the client relationship, including all escalation
Work in partnership with Account Management to ensure accurate and timely contract revisions
Manage and identify deviations from the contractually defined standard scope of service including following the defined Change Request process. This may include but is not limited to, estimating and implementing changes and ensuring the defective input process is followed
Ongoing review of the Country Solution workbook and ensure updates are captured
Year End management
Effectively manage and monitor all client SLAs using the appropriate tools to ensure adherence to targets; if targets are not being met, root cause and action to be provided to your manager
Conduct Service Review meetings, ensuring actions and follow ups are timely and accurate
Lead Hypercare calls (where no SDM is assigned) to ensure actions are tracked and resolved
Liaise with internal stakeholders (AD, RSDM, SDM, SR, supporting functions) to ensure successful management of the client
Project Management to ensure successful implementation of any new service or processes
Working with Transformation and Products, in liaison with specialists, to implement automation and innovation
Management of internal stakeholders
Liaise with the team to ensure the service is running as per our SLAs and KPIs
Support ITCAMs/ADs in ensuring the client is aware of any product enhancements
Payroll Legislation updates are fully documented by the specialist and understood by the team
Annual planning reviewed and signed off by client(s) and team
Accountable that all root cause analysis is accurate and that preventative steps are implemented to limit any reoccurrence
Ability to recognize and deal appropriately with sensitive and confidential information
Handle all required purchase order management activities per the defined process
End to end management of the operational team, including regular individual reviews, training, performance management, absence management and overall adherence to Strada policies
Strong ability to coach, develop action plans, which maximize performance, and provide effective feedback and share business updates as appropriate
Management of recruiting the correct Specialists for the team by working with the Recruitment Team
Key Criteria to monitor performance
Adherence to all Security and Compliance procedures
100% Attainment of customer SLA agreements
Adherence to quality standards
Team Performance within defined standards and customer contracts
Ability to effectively communicate with all levels within the business
Job Experience
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Self-motivated and a willingness to learn
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Education and Training
BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
5-8 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
Desirable
Experience working with HR and payroll data
Experience managing a team
Native Dutch writing and verbal skills
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Strada. From Pay to Possibility
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale. With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way. Strada. From Pay to Possibility™
Offices: The Woodlands, Texas TX 77381, US
Strada. From Pay to Possibility
With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale. With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward and unlock new possibilities. Wherever you are on your transformation journey, Strada is with you every step of the way. Strada. From Pay to Possibility™
Offices: The Woodlands, Texas TX 77381, US
