Augusta, Maine, United States · Hybrid
$24/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Investigation, Child Support Enforcement, Paternity Establishment, Administrative Collection, Court Representation
Dallas Plantation, Maine, United States · On-site
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Road Repair, Culvert Replacement, Snow Plowing, Bridge Maintenance, Commercial Driving
Sanford, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
Skowhegan, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
Lewiston, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
Augusta, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
South Paris, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
Bangor, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
Biddeford, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Eligibility Determination, Customer Service, Problem Solving, Interviewing, Data Gathering
Warren, Maine, United States · On-site
$26/hr–$33/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Food Preparation, Kitchen Safety, Sanitation Standards, Menu Planning, Supervisory Leadership
Bangor, Maine, United States · Hybrid
$49k–$69k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Communication, Conflict Resolution, Critical Thinking, Collaboration, Microsoft Office
Winthrop, Maine, United States · Hybrid
$54k–$76k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Medical Record Research, Vocational Analysis, Case Adjudication, Customer Service, Data Analysis
York, Pennsylvania, United States · Hybrid
$49k–$69k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Communication, Conflict Resolution, Critical Thinking, Collaboration, Microsoft Excel
Lewiston, Idaho, United States · Hybrid
$49k–$69k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Communication, Conflict Resolution, Critical Thinking, Collaboration, Microsoft Office
Machias, Maine, United States · Hybrid
$21/hr–$30/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Interviewing, Data Gathering, Conflict Resolution, Case Management, Customer Service
Augusta, Maine, United States · On-site
$85k–$120k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Project Management, Transportation Engineering, Budget Management, Resource Allocation, Personnel Supervision
Augusta, Maine, United States · Hybrid
$30/hr–$41/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Supervision, Case Management, Social Work, Program Monitoring, Performance Review
Augusta, Maine, United States · On-site
$49k–$69k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Intensive Case Management, Mental Health Advocacy, Crisis Intervention, Criminal Justice Navigation, Behavioral Health Services
Augusta, Maine, United States · On-site
$17/hr–$24/hr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Customer Service, Conflict Resolution, Time Management, Problem-Solving, Microsoft Office
Augusta, Maine, United States · On-site
$64k–$90k/yr
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply thro…
Skills: Budgeting, Operational Planning, Personnel Supervision, Procurement, Contract Administration
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Perform investigative and protective services to locate non-custodial parents and establish paternity. Enforce and collect child support obligations and represent the Department's interests in the Maine District Court.
Requires a Bachelor's degree in Criminal Justice, Business, Public Administration, or a related field. Directly related paraprofessional experience may be substituted for the education requirement on a year-for-year basis.
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Opening Date: June 29, 2026
Closing Date: July 13, 2026
Job Class Code: 5009
Grade: 21
Salary: $24.71– $30.14 per hour
Employees in this classification begin at $24.71, Step 4 of the pay scale
Position Number: 02000-1314
Location: Augusta
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
This position allows for partial telework with management approval based on operational needs after the first 6 months of initial training.
Human Services Enforcement Agents perform investigative, protective services work in locating non-custodial parents; establishing, enforcing, and collecting child support obligations; and establishing the paternity of children born out of wedlock.
Typical duties include:
• Investigative services work in locating non-custodial parents.
• Establishing, enforcing, and collecting child support obligations.
• Establishing the paternity of children born out of wedlock.
• Enforcement services work initiating administrative collection actions.
• Initiating appropriate court action.
• Representing the Department's interest in Maine District Court in matters pertaining to child support.
A Bachelors Degree in Criminal Justice, Business or Public Administration, or a related field. Directly related paraprofessional or higher level experience may be substituted for education on a year-for-year basis.
Note: Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Conditional offers are made to selected candidates who must successfully complete a pre-employment, fingerprint-based criminal history record check.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office for Family Independence, Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity, locating non-custodial parents, establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court in matters pertaining to child support. This position requires occasional travel.
For additional information about this position please contact Lisa Nadeau at (207) 624 8330 or e-mail [email protected]
Please submit all documents or files in a PDF or Word format.
To request a paper application, please contact [email protected]
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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Managed by the Maine State Bureau of Human Resources. #WorkInME
Welcome! We in Maine take pride in our quality of life, our entrepreneurial spirit, and our strong, independent heritage. Our motto—“Dirigo” or “I lead” — reflects our sense of place, as the first state that greets the sun each morning, as well as our sense of pride…pride in our craftsmanship, our work ethic and our people. No matter where you work in Maine State Government, you find a real sense of authenticity. From our small cities to our rural communities, the State of Maine offers a skilled and committed workforce, with unmatched transportation and information technology infrastructure. Maine – it’s a great place to call home.
Offices: State House Station, Augusta, Maine 04333, US
Managed by the Maine State Bureau of Human Resources. #WorkInME
Welcome! We in Maine take pride in our quality of life, our entrepreneurial spirit, and our strong, independent heritage. Our motto—“Dirigo” or “I lead” — reflects our sense of place, as the first state that greets the sun each morning, as well as our sense of pride…pride in our craftsmanship, our work ethic and our people. No matter where you work in Maine State Government, you find a real sense of authenticity. From our small cities to our rural communities, the State of Maine offers a skilled and committed workforce, with unmatched transportation and information technology infrastructure. Maine – it’s a great place to call home.
Offices: State House Station, Augusta, Maine 04333, US
