Bengaluru, Karnataka, India · On-site
Role Summary The role is responsible for supporting the development and maintenance of standardised, structured process knowledge that enables AI-driven automation and agent-based workflows across Global Delivery, within…
Skills: Process Documentation, AOP/SOP Development, Process Mapping, Knowledge Management, Stakeholder Collaboration
Bengaluru, Karnataka, India · On-site
Who we are looking for: Looking for Investment Banking professional who understand Agency/Principle lending business with working experience in Collateral Management, Mark to Market and Trade settlements process. Why thi…
Skills: Agency Lending, Principal Lending, Collateral Management, Mark to Market, Trade Settlements
Kilkenny, Leinster, Ireland · On-site
Who we are looking for We are looking for a Depositary Oversight Officer reporting directly to Depositary Vice president. This temporary position is an opportunity for a suitable candidate to gain exposure to all areas o…
Skills: Investment Monitoring, Compliance Oversight, Team Supervision, Derivatives Knowledge, Regulatory Compliance
Hangzhou City, Zhejiang, China · On-site
Who we are looking for: We are looking for an exceptional individual to join our team for performance and analytics. Why this role is important to us: State Street Global Delivery provides asset owners and asset managers…
Skills: Investment Compliance, Risk Management, Team Management, Project Management, Critical Thinking
São Paulo, São Paulo, Brazil · On-site
Role Overview State Street is seeking a Head of IT for Brazil to lead and oversee technology delivery, operations, and strategy for the local market. This role is responsible for ensuring that technology platforms effect…
Skills: IT Leadership, Capital Markets Technology, Stakeholder Management, Regulatory Compliance, Technology Strategy
Hyderabad, Telangana, India · On-site
Summary: Work as a senior member of a Perf Engg scrum team to assess and analyze performance of Charles River’s products. Identify potential bottlenecks and come up with possible recommendations. Provide support and assi…
Skills: Performance Testing, Bottleneck Analysis, LoadRunner, JMeter, NeoLoad
Princeton, New Jersey, United States · On-site
$58k–$83k/yr
Job Description Who we are looking for Fund Administration, Senior Associates interact with all levels of professionals both internally and externally. Therefore, exceptional interpersonal and communication skills are re…
Skills: Fund Accounting, NAV Calculation, Advent Geneva, Complex Allocations, Financial Analysis
London, England, United Kingdom · Hybrid
Who we are looking for The role of Client Enablement – Functional Specialist (Front Office) is a hands-on product management position at Charles River Development. The Client Enablement team at Charles River is specifica…
Skills: Product Management, Business Analysis, Investment Management, Front Office Operations, Solutioning
Kilkenny, Leinster, Ireland · On-site
Who we are looking for We are looking for a Depositary Oversight Officer reporting directly to Depositary Vice president. This temporary position is an opportunity for a suitable candidate to gain exposure to all areas o…
Skills: Investment Monitoring, Compliance Monitoring, Team Supervision, Regulatory Framework Knowledge, Derivatives
Hyderabad, Telangana, India · Hybrid
Respond to requests for technical assistance via phone, email or in person (remotely or on-site). Diagnose software issues and recommend the appropriate solution. Analyze problems, answer questions and provide training r…
Skills: Technical Support, Software Diagnosis, Trade Life Cycle, System Development Life Cycle, Order Management Systems
Burlington, Massachusetts, United States · On-site
$110k–$208k/yr
What we are looking for The Chares River Development Middle Office team is looking to hire a Sr. Product Manager who will be responsible for working with clients and development to create solutions to improve the client …
Skills: Product Management, Middle Office Workflows, Trade Management, Investment Accounting, Agile Methodology
Hyderabad, Telangana, India · On-site
Summary: Work as a senior member of a Perf Engg scrum team to assess and analyze performance of Charles River’s products. Identify potential bottlenecks and come up with possible recommendations. Provide support and assi…
Skills: Performance Testing, LoadRunner, JMeter, NeoLoad, Dynatrace
Bengaluru, Karnataka, India · On-site
Who we are looking for: The Officer, CPO Business Management supports the day-to-day business management, operational reporting, and strategic communication for the Product organization. This role works closely with the …
Skills: Business Management, Strategic Communication, Stakeholder Management, OKR Tracking, Resource Management
Burlington, Massachusetts, United States · On-site
$70k–$119k/yr
Primary Systems Analyst, Charles River Development Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platf…
Skills: Charles River IMS, MS SQL Server, Oracle, Sybase, Technical Troubleshooting
Burlington, Massachusetts, United States · On-site
$90k–$158k/yr
Job Description: Charles River Development is looking for an experienced Senior Cloud Platform Engineer who will work on the Engineering, architecture and design of our SaaS Cloud platform. In this role you will interfac…
Skills: Azure Infrastructure, Infrastructure as Code, PowerShell, Python, Bash
Burlington, Massachusetts, United States · On-site
$120k–$203k/yr
Role Overview We are seeking an experienced Cloud Platform Engineering leader with deep expertise in the Snowflake Data Platform to drive technology strategy, product roadmap alignment, and enterprise-scale solutioning. …
Skills: Snowflake Data Platform, Cloud Platform Engineering, Solution Architecture, Cloud Native Design, Data Engineering
Pune, Maharashtra, India · On-site
Summary: Work as a senior member of a Perf Engg scrum team to assess and analyze performance of Charles River’s products. Identify potential bottlenecks and come up with possible recommendations. Provide support and assi…
Skills: Performance Testing, Bottleneck Analysis, LoadRunner, JMeter, NeoLoad
Burlington, Massachusetts, United States · On-site
$170k–$268k/yr
Job Description What we are looking for As a leader in investment management technology solutions, Charles River continues to expand its offerings. Reporting to the Global Head of Sales, the Global Head of Sales Engineer…
Skills: Sales Engineering, Solutions Architecture, Investment Management, Pre-sales Process, Product Demonstrations
Quincy, Massachusetts, United States · Hybrid
$162k–$200k/yr
IT Business Analysis (State Street Bank and Trust Company; Quincy, MA): The individual contributor in this role will architect, design and deliver advanced solutions that drive the responsible adoption and scaling of eme…
Skills: Business Analysis, AI Integration, SQL, Python, Power BI
Hangzhou City, Zhejiang, China · On-site
Who we are looking for The Alpha Portfolio Services team is a dedicated global business team working with Clients, SSC IT, client service, and the business operations teams to ensure accurate end-to-end oversight of Info…
Skills: Financial Instruments, Analytical Skills, English Communication, Detail Orientation, Portfolio Valuations
Bengaluru, Karnataka, India • On-site
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Responsible for converting Agent Operating Procedures (AOPs) into structured, reusable knowledge assets to enable AI-driven automation and agent-based workflows. Collaborates with SMEs and technology teams to maintain accurate knowledge graphs and ensure process standardization across Global Delivery.
Requires experience in process documentation and operational transformation within large organizations, specifically with AOP/SOP development. Preference is given to candidates with exposure to AI, LLMs, knowledge graphs, and financial services operations.
The role is responsible for supporting the development and maintenance of standardised, structured process knowledge that enables AI-driven automation and agent-based workflows across Global Delivery, within the Agentic AI Program.
The role focuses on converting Agent Operating Procedures (AOPs) into consistent, reusable knowledge assets that can be integrated into Knowledge Graphs and automation platforms.
The individual will work as part of a broader team, collaborating with business, product, and technology stakeholders to ensure AOP knowledge is accurate, scalable, and fit for use in automation and AI-driven processes. The role operates within the four-step knowledge-led AOP creation methodology (LLM-generated best-practice draft → SME enrichment → consolidation & iteration → governance & sign-off) that underpins the Agentic AI Program.
Support the application of standard methodologies for AOP design and documentation
Convert AOPs into structured formats aligned to defined templates and standards, capturing actions, decision criteria, data checks, and resolution options
Maintain AOP repositories, ensuring consistency, accuracy, and completeness
Identify opportunities for process simplification and alignment to standards
Assist in translating AOPs into formats suitable for reuse within knowledge graph and automation solutions
Work with engineering and AI teams to ensure AOP knowledge is aligned to system requirements
Support integration of AOP knowledge into automation and agent-based workflows
Support execution of LLM-generated AOP drafts in collaboration with LLM & Prompt Specialists
Partner with subject matter experts (SMEs) to capture and document process knowledge
Support the consolidation of knowledge across functions into structured, reusable formats
Ensure alignment of AOP content with established definitions and process logic
Capture institutional knowledge (client nuances, system quirks, edge cases) within AOP documentation
Apply defined quality standards and review processes for AOP documentation
Support governance activities including version control, updates, and repository management
Ensure AOPs reflect required control points and process steps
Maintain documentation in line with audit and compliance expectations
Maintain version control and audit trails for AOP approvals
Support delivery of AOP knowledge assets required for automation and AI initiatives within the Agentic AI Program
Contribute to reducing process duplication and inconsistent documentation
Identify and escalate opportunities to improve process standardisation and efficiency
Work closely with Product Owners, SMEs, and technology teams
Support alignment of AOP documentation to business needs and project timelines
Communicate updates and progress in a clear and structured manner
Support adoption of AOP standards across teams
Experience in process documentation, operations, or transformation roles within a large organisation
Familiarity with AOP/SOP development, process mapping, or operational procedures
Understanding of structured documentation and standardisation approaches
Experience working with cross-functional stakeholders
Strong written communication and attention to detail
Exposure to automation, AI, or process optimisation initiatives
Understanding of knowledge management tools or structured data concepts
Familiarity with Knowledge Graphs, large language models (LLMs), or agent-based systems
Experience in financial services operations (e.g. Fund Accounting, Custody, Transfer Agency, Middle Office)
Process documentation and organisation
Attention to detail and quality orientation
Structured thinking and problem solving
Stakeholder communication and collaboration
Ability to work within defined frameworks and standards
Demonstrates accountability for assigned deliverables
Works effectively within a team-based delivery model
Proactively identifies improvement opportunities and escalates where appropriate
Adapts to evolving priorities within transformation initiatives
Builds effective working relationships across teams
This role contributes to:
Building a consistent and structured AOP knowledge base
Supporting delivery of automation and AI-enabled solutions within the Agentic AI Program
Improving process consistency and documentation quality
Enabling scalable operations through standardised process knowledge
The AVP-level AOP Knowledge role plays a key execution role in capturing, structuring, and maintaining the process knowledge assets that fuel agent-ready process graphs and underpin AI-driven operations across Global Delivery.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making. With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities: Investment Services: Integrated front-to-back solutions across custody, accounting, and operations. Investment Management: Index and active strategies from one of the world’s largest asset managers. Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value. Who We Are • 50,000+ employees worldwide • Active in 100+ markets • #1 in ETF servicing What You’ll Find Here • Executive perspectives and thought leadership • Timely market commentary and macro insights • Our views on investment operations, ETFs, private markets, and digital finance • Stories reflecting our culture, values and commitment to diversity and inclusion
Offices: 1 Congress St, Boston, Massachusetts 02114, US · Avenida Paulista, 283/287, Sao Paulo , 01311-000, BR · 3550 Lenox Road, NE, 15th Floor, Atlanta, Georgia 30326, US · 801 Cassatt Road, Suites 211 and 300, Berwyn, Pennsylvania 19312, US · East 3rd Ring Road, Unit 01-02, 15F, East Tower No.1, Chaoyang, Beijing 100020, CN
At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making. With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities: Investment Services: Integrated front-to-back solutions across custody, accounting, and operations. Investment Management: Index and active strategies from one of the world’s largest asset managers. Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value. Who We Are • 50,000+ employees worldwide • Active in 100+ markets • #1 in ETF servicing What You’ll Find Here • Executive perspectives and thought leadership • Timely market commentary and macro insights • Our views on investment operations, ETFs, private markets, and digital finance • Stories reflecting our culture, values and commitment to diversity and inclusion
Offices: 1 Congress St, Boston, Massachusetts 02114, US · Avenida Paulista, 283/287, Sao Paulo , 01311-000, BR · 3550 Lenox Road, NE, 15th Floor, Atlanta, Georgia 30326, US · 801 Cassatt Road, Suites 211 and 300, Berwyn, Pennsylvania 19312, US · East 3rd Ring Road, Unit 01-02, 15F, East Tower No.1, Chaoyang, Beijing 100020, CN
