Quincy, Massachusetts, United States · On-site
$70k–$119k/yr
IT Command Centre Officer The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents, coordinating technical bridges, and maintaining system …
Skills: IT Service Management, Major Incident Management, Technical Bridge Coordination, Operational Health Checks, Event Management
Boston, Massachusetts, United States · On-site
$65k–$114k/yr
State Street Investment Management is seeking a Marketing Production Manager to help ensure our marketing deliverables are completed efficiently, accurately, and in line with regulatory and brand standards. In this role,…
Skills: Project management, Marketing operations, Production management, Workflow management, Content governance
London, England, United Kingdom · On-site
$120k–$203k/yr
Who We Are Looking For State Street is seeking a Cryptographic Agility & Post-Quantum (PQC) Engineer to help shape and deliver the firm's enterprise cryptographic modernization strategy. This role is ideal for a cybersec…
Skills: Cryptography, Post-quantum cryptography, Encryption technologies, PKI, Key management
Bengaluru, Karnataka, India · On-site
Functional Job Title: : Balance Sheet Substantiation – Manager Reports to : Balance Sheet Substantiation – Senior Manager/AVP Department/ Division : Controllers/Finance Background: State Street Global Accounting Operatio…
Skills: Balance Sheet Substantiation, Accounting Operations, US GAAP, IFRS, Microsoft Excel
Quincy, Massachusetts, United States · On-site
$90k–$158k/yr
Who we are looking for The IT Enterprise Change Manager is a critical role for State Street and responsible for development of ITIL V4 / ITSM based Enterprise IT Change Management Strategy, Governance Model, Processes, T…
Skills: ITIL, ITSM, Change management, Governance, ServiceNow
Bengaluru, Karnataka, India · Hybrid
Role Summary: Looking for a Senior Python Developer with 8~10 years of IT experience, strong min 5+ years in python code development. Who will play a key role in Financial Data Analysis, Data Model development/implementa…
Skills: Python, PySpark, AWS, Databricks, SQL
Boston, Massachusetts, United States · Hybrid
$70k–$123k/yr
Who we are looking for State Street is an industry leader in providing administrative fund services to both Hedge Fund and Private Equity managers within our Alternative Investment Solutions business group. Our PE team d…
Skills: Fund accounting, Private equity, Financial reporting, General ledger, Investor allocations
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Job Description Summary Key Responsibilities: Work Performance Perform payments processes that include [but are not limited to]: payments preparation, accounting documents processing and preparation of daily cash balance…
Skills: Payments Processing, Accounting Documentation, Internal Controls, Cash Balance Preparation, Banking Operations
Hong Kong Island, Hong Kong, China · On-site
Who we are looking for State Street’s Financing Solutions division encompasses three products: Agency Lending, Prime Services and Secured Financing (Repo). These products allow State Street clients to generate income, fa…
Skills: Product Strategy, Securities Lending, Repo, Equity Finance, Prime Brokerage
London, England, United Kingdom · On-site
Direct Retail and Digital Wealth International (DRDW International) – VP – State Street Investment Management Location: London, United Kingdom Business Unit: State Street Investment Management (SSIM) Reporting Line: Repo…
Skills: ETF distribution, Wealth management, Digital wealth, Fintech partnerships, Platform sales
Boston, Massachusetts, United States · On-site
$52k–$91k/yr
State Street Markets is the investment research and trading arm of State Street, providing specialized research, trading, securities lending and innovative portfolio strategies to owners and managers of institutional ass…
Skills: Application support, Debugging, Analytical skills, Problem solving, Oracle
Bengaluru, Karnataka, India · On-site
Functional Job Title: Senior Associate (Emerging Lead)– Expense Accounting Reports to – Officer/ AVP Background: State Street Global Accounting Operations (GAO) is a process-driven function responsible for all Record-to-…
Skills: Expense Accounting, Record to Report, US GAAP, IFRS, Microsoft Excel
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Who we are looking for The Global Client Implementation (“GCI”) department drives the successful execution of initiatives for external clients onboarding on our Front-to-Back platforms. We are currently seeking a seasone…
Skills: Analytical skills, Executive writing, Jira, Confluence, Risk management
Bengaluru, Karnataka, India · On-site
. Job Description: Functional Job Title: : Balance Sheet Substantiation – Emerging Lead Reports to : Balance Sheet Substantiation -AVP Department/ Division : Controllers/Finance State Street Global Accounting Operations …
Skills: Balance Sheet Substantiation, US GAAP, IFRS, Oracle Sub Ledger Accounting, Microsoft Excel
Bengaluru, Karnataka, India · On-site
Senior Associate (Assistant Manager) – GM/GCF Finance (Revenue) Basic Purpose of Job: The Senior Associate (Assistant Manager) – GM/GCF Finance (Revenue) will support core Finance and FP&A activities for the GM/GCF Reven…
Skills: Financial Planning & Analysis, Revenue Reporting, Financial Modeling, Budgeting, Forecasting
Bengaluru, Karnataka, India · On-site
Who we are looking for: This dynamic role which requires good understanding of equities, fixed income, Securities Lending and borrowing business, collateral management & reconciliation. The business requires constant int…
Skills: Cash Reconciliation, Non-Cash Reconciliation, Securities Lending, Collateral Management, Equities
Clifton, New Jersey, United States · Hybrid
$42k–$67k/yr
Who we are looking for Our role is a blend of client service and accounting, with complex and diverse funds and processes. The Associate 2 will be responsible for preparing mutual fund NAVs and other reporting of the hig…
Skills: Analytical skills, Problem-solving, Detail oriented, Time management, Interpersonal skills
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Who we are looking for The Global Client Implementation department drives the successful execution of initiatives for external clients onboarding on our Front-to-Back platforms. We are currently seeking a PMO Analyst to …
Skills: Analytical skills, Executive writing, JIRA, Confluence, Risk management
Boston, Massachusetts, United States · On-site
$110k–$189k/yr
The Sr. Compliance Tech. Business Analyst will provide business analysis and related duties for the next generation sanctions screening platform with the primary goal of reducing false positive hits and alerts by 90-95%.…
Skills: Sanctions Screening, Name Matching, List Management, Entity Resolution, AI/ML Concepts
Quincy, Massachusetts, United States · Hybrid
$90k–$158k/yr
Who we are looking for This role supports the Threat Intelligence Data & Engineering (TIDE) function in State Street’s Cyber Threat Intelligence (CTI) team and will report to the manager of the TIDE function. The ideal c…
Skills: Cyber Threat Intelligence, Data Visualization, Python, REST API, JSON
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The IT Command Centre Officer is responsible for managing critical IT incidents, coordinating technical bridges, and ensuring service restoration to maintain operational stability. They also conduct daily system health checks and provide governance for weekend deployments and high-impact IT events.
Candidates must have a bachelor's degree in Computer Science or equivalent experience, along with strong knowledge of IT Service Management (ITSM) principles and tools. Proven experience in managing major incidents within large-scale enterprise environments is required, as is the ability to work a 12:00–9:00 PM shift including weekends.
IT Command Centre Officer
The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents, coordinating technical bridges, and maintaining system health. This role requires strong IT Service Management (ITSM) knowledge, hands-on experience with ITSM tools, and proven expertise in managing major incidents in large-scale environments. Success in this position demands rapid decision-making, effective communication, and proactive collaboration with cross-functional teams to minimize business impact during disruptions. Weekend shift availability is mandatory, as the role includes working on weekends as part of the regular schedule. Role requires a 12:00–9:00 PM shift and weekend shift availability is mandatory, as the role includes working on weekends as part of the regular schedule.
Provide strategic oversight of critical IT disruptions.
Drive rapid service restoration and minimize client impact.
Prioritize reduction of Mean Time to Restore Service (MTRS) to uphold operational resilience.
Lead continuous global support for lower-tier IT issues.
Enable proactive resolution through real-time coordination and cross-functional engagement.
Enhance system stability and reduce recurrence of incidents.
Conduct structured tri-daily reviews (Mon–Fri) with Application and Infrastructure teams.
Assess system health, identify emerging risks, and ensure operational readiness across the enterprise.
Govern high-impact IT events end-to-end, including milestone tracking and escalation protocols.
Monitor real-time performance during critical periods to ensure seamless execution and stability.
Maintain integrated communication channels for effective stakeholder engagement.
Oversee weekend deployments with a focus on risk mitigation and operational stability.
Provide structured governance and coordination to safeguard service integrity during high-change windows.
These skills will help you succeed in this role:
Breadth of knowledge across infrastructure and application processes, areas, and technologies (Network, Security, Open Systems, Mainframe, Storage, Database, Middleware, Cloud, End User Computing, and Application)
Ability and aptitude to pick up new technologies and procedures
Strong communication skills (written, verbal and presentation).
Demonstrated ability to succinctly identify and summarize key findings to various stakeholders.
Ability to coordinate and communicate across multidisciplinary / multicultural teams across countries and regions
Proven analytical and problem-solving skills
Strong collaboration skills; ability to listen and understand without interruption and remain calm and composed, especially in stressful situations
Good stakeholder management, able to work well under pressure and deal with demanding stakeholders across the business
Bachelor’s degree in Computer Science or the equivalent field or applicable experience
Strong ITSM knowledge and experience: The resource should have a solid understanding of IT Service Management principles and hands-on experience with ITSM tools and processes.
Proven experience managing major incidents in large-scale enterprise environments.
Availability for weekend and on-call coverage as part of operational governance.
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making. With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities: Investment Services: Integrated front-to-back solutions across custody, accounting, and operations. Investment Management: Index and active strategies from one of the world’s largest asset managers. Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value. Who We Are • 50,000+ employees worldwide • Active in 100+ markets • #1 in ETF servicing What You’ll Find Here • Executive perspectives and thought leadership • Timely market commentary and macro insights • Our views on investment operations, ETFs, private markets, and digital finance • Stories reflecting our culture, values and commitment to diversity and inclusion
Offices: 1 Congress St, Boston, Massachusetts 02114, US · Avenida Paulista, 283/287, Sao Paulo , 01311-000, BR · 3550 Lenox Road, NE, 15th Floor, Atlanta, Georgia 30326, US · 801 Cassatt Road, Suites 211 and 300, Berwyn, Pennsylvania 19312, US · East 3rd Ring Road, Unit 01-02, 15F, East Tower No.1, Chaoyang, Beijing 100020, CN
At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making. With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities: Investment Services: Integrated front-to-back solutions across custody, accounting, and operations. Investment Management: Index and active strategies from one of the world’s largest asset managers. Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value. Who We Are • 50,000+ employees worldwide • Active in 100+ markets • #1 in ETF servicing What You’ll Find Here • Executive perspectives and thought leadership • Timely market commentary and macro insights • Our views on investment operations, ETFs, private markets, and digital finance • Stories reflecting our culture, values and commitment to diversity and inclusion
Offices: 1 Congress St, Boston, Massachusetts 02114, US · Avenida Paulista, 283/287, Sao Paulo , 01311-000, BR · 3550 Lenox Road, NE, 15th Floor, Atlanta, Georgia 30326, US · 801 Cassatt Road, Suites 211 and 300, Berwyn, Pennsylvania 19312, US · East 3rd Ring Road, Unit 01-02, 15F, East Tower No.1, Chaoyang, Beijing 100020, CN
