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Full-time
Medical insurance, Dental plan, Flexible spending accounts, Defined benefit pension plan, Deferred compensation 457(b) plan, Paid holidays
Posted 1d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The ESD Program Manager supervises a team of housing case managers to provide support to participants in emergency housing. Responsibilities include monitoring service quality, conducting field visits, and collaborating with state and community partners.
Requirements
Candidates must have at least three years of experience as a Benefits Program Specialist, Reach Up Case Manager, or similar role within the ESD. Applicants must also pass applicable background investigations.
Full job description
Overview
The ESD Program Manager will be responsible for building and supervising a team of 5 DCF Housing Case Managers who will provide direct support to participants staying in emergency housing. The position will work closely with the DCF Housing Call Center Director, the General Assistance Director and team, AHS Field Services, and collaborate with internal teams, community partners, and service providers to ensure participants receive high-quality, coordinated support. Responsibilities include providing staff supervision, conducting field visits, monitoring service quality, supporting program implementation, and representing DCF in collaboration with community organizations and other state partners.
This position will be based in Waterbury, providing a central location for travel throughout the state to support case managers working in hotels and other community settings. The role offers a balance of office, field, and collaborative work, making it an excellent opportunity for someone who enjoys leadership, relationship building, problem-solving, and creating new systems that improve services for Vermonters.
ESD is looking for someone to join this team who: • demonstrate empathy, concern, and respect for all customers • thrives in a busy work environment • has experience working with individuals who may be distraught and emotional • enjoys working on a team and supporting a team of individuals who are determining eligibility and providing case management services • is open to learning new technology
Who May Apply
This position, ESD Program Manager (Job Requisition #55504), is open to all State employees and external applicants. If you would like more information about this position, please contact [email protected] Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Duties are performed in a variety of office and field settings. Private means of transportation must be available for necessary travel. Attendance at a variety of meetings is required, involving state, federal, private agencies or interest and advocacy groups, sometimes during weekends and evening hours. Tact and perseverance are necessary incumbent skills.
Minimum Qualifications
Three (3) years as a Benefits Program Specialist, Reach Up Case Manager or other similar related job experience in ESD.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
80% State paid medical premium
Dental Plan at no cost for employees and their families
Flexible Spending healthcare and childcare reimbursement accounts
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
Low cost group life insurance
Tuition Reimbursement
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
Vermont is a special place filled with creative people, friendly communities and fascinating innovations. Whether you currently live in Vermont and are searching for a new career or are considering relocating to Vermont you can begin your search for a job that matches your skills and lifestyle.
National rankings prove it: Vermont is one of the best states in which to live. We’re consistently ranked in the top 3 healthiest states in the nation and the top 3 states for child well-being. Our communities are also hives of cutting-edge creativity.
With one of the lowest unemployment rates in the nation and the fastest growing economy in New England, Vermont is bursting with exciting career opportunities.
Offices: 1 National Life Drive, Deane C. Davis Building, Montpelier, Vermont 05620, US · 115 State St, Montpelier, Vermont 05633, US
Facilities Support ServicesRecreationHealth CareEmploymentConsultingCommunitiesMedicalForestrySocial AssistanceStaffing Agency
Vermont is a special place filled with creative people, friendly communities and fascinating innovations. Whether you currently live in Vermont and are searching for a new career or are considering relocating to Vermont you can begin your search for a job that matches your skills and lifestyle.
National rankings prove it: Vermont is one of the best states in which to live. We’re consistently ranked in the top 3 healthiest states in the nation and the top 3 states for child well-being. Our communities are also hives of cutting-edge creativity.
With one of the lowest unemployment rates in the nation and the fastest growing economy in New England, Vermont is bursting with exciting career opportunities.
Offices: 1 National Life Drive, Deane C. Davis Building, Montpelier, Vermont 05620, US · 115 State St, Montpelier, Vermont 05633, US
Facilities Support ServicesRecreationHealth CareEmploymentConsultingCommunitiesMedicalForestrySocial AssistanceStaffing Agency